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Hilton Garden Inn Chattanooga Downtown

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Hilton Garden Inn Chattanooga Downtown
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757 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Chattanooga Downtown
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Showing 753: English reviews
Talbott, Tennessee, United States
Reviewed 12 January 2016

We stayed just one night, but wish we could have stayed longer. The hotel staff was exceptionally friendly and helpful. The lobby and rooms were very clean and well appointed. Located very close to the aquarium, we were within walking distance of many fine restaurants. I do wish that breakfast had been included in the room rate.

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Helpful?
Thank Susan C
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for your comments regarding your recent stay. So glad to read that the entire team met and/or exceeded your expectations during your recent visit. This is the goal with every guest! Look forward to seeing you on your next trip to Chattanooga. Enjoy your day! -Andrea

Nashville, United States
Reviewed 6 January 2016

The front desk staff was very genuinely welcoming and helpful with any questions we had. They not only made us feel welcome to the hotel, but welcome to Chattanooga. The room was clean and had everything we needed for our stay. The bathrooms could be updated a bit (shower/tub) area, but it was not unclean. Location is within walking distance...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Darah N
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for your comments regarding your recent stay. Was nice to read that the team exceeded your expectations during your visit. Also, please be aware that our goal is to begin updating guest room bathrooms in the coming year. Look forward to seeing you on your next visit! -Andrea

Pella
Reviewed 5 January 2016

After a warm greeting from the front desk our new years weekend went down hill from there. From being woke up with a fire alarm at 4AM, to a very irritated sleep deprived front desk falsely accusing portions of our party of destroying their property, and threats of calling the police with no evidence, topped off with with the desk...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Cliff F
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, In reference to your comments regarding your stay over New Year's Eve; unfortunately, due to the action of 3 young men under the age of 12 who were in the lobby and throughout the hotel up until the early morning hours without adult supervision, there were several regrettable situations that occurred: - fire alarm on 5th floor was...

Nashville, TN
Reviewed 27 December 2015

Front Desk Jordan was polite, energetic, and made us feel very welcome at check in, Keandra was also very cheerful and helpful at check out. They make a great first impression for the hotel. Cafe staff especially Joe were all very nice and very cheerful. The Chef Ladonald (?) was friendly and out in the dining room speaking to guest.(...

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Helpful?
Thank rufusdNashville_TN
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for posting your comments regarding your recent stay. It was great to read that that associates from the team met or exceeded your expectations. Hope to see you on your next visit to Chattanooga. Happy New Year! -Andrea

Erin
Reviewed 27 December 2015

This hotel is a wonderful place to stay while visiting the lovely city of Chattanooga. Accomodations are lovely, clean, and comfortable. Great food, pool, fitness room and within walking distance of great attractions. This hotel is kid friendly in every way. A lovely getaway place, staff is so helpful and courteous!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Sheila B
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for taking the time to post your comments regarding your recent stay. So glad that you enjoyed not only your time at the hotel but also in Chattanooga. And, it was very nice to read that the staff met your expectations. Look forward to your next visit. Hope you & your family have a Happy New...

Atlanta, Georgia
Reviewed 24 December 2015

Stayed here for one night while on vacation in Chattanooga in late December 2015. Smelled like mildew (wet carpet maybe) on the entire floor of our rooms. Bathroom smelled like a loaded diaper. No coffee or hot cocoa in lobby for guests (all the other HGI that I have stayed in 2015 did!). Front desk staff was indifferent.

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Helpful?
Thank ckapdawg
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for sharing your comments regarding your recent stay. Please accept our apologies that your room did not meet your expectations. Regarding coffee & hot chocolate, this is served daily in our lobby beginning at 6a until 10a weekdays & 7a-11a weekends & holidays. If your travels have you returning to Chattanooga in the near future, please...

Cottage Grove, Wisconsin
Reviewed 24 December 2015

Very nice hotel. Full service with pool, hot tub, fitness, bar and restaurant. Great location close to all activities and restaurants downtown. Staff is very friendly and helpful. Rooms are clean and fresh.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Russel R
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for taking the time to post your comments regarding your recent stay. So glad you enjoyed your time on property and your visit to Chattanooga. Our team strives daily to ensure that each & every guest has a memorable experience. Hope to see you on your next visit. Happy New Year! -Andrea

San Diego, California
Reviewed 15 December 2015

I stayed at the Hilton Garden Inn in downtown Chattanooga the week of Thanksgiving while visiting my parents. It was a very good experience. The staff was always friendly and helpful from check-in to buying snacks in their "pantry" to check-out. The location is also very good. You are close to many restaurants in downtown Chattanooga - very easy to...

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Helpful?
Thank mrpeanut3
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for your comments regarding your recent stay. Was very nice to read that you enjoyed your time at the property as well as your time in Chattanooga. So glad that your stay exceeded your expectations! Wishing you and your family a wonderful holiday season! -Andrea

Prattville, Alabama
Reviewed 11 December 2015

We started out at a different hotel that we later found out was not worth staying at. I called and spoke with Kaitlynn at the Hilton, she honored the rate at the other hotel and had a room ready for us by lunch time!! (We were on a business trip.) When we got there it was like night and day...

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Helpful?
Thank AStewart1208
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for taking the time to post your comments regarding your recent stay. Was nice to read that the staff at the hotel was able to provide you with a great stay during your visit to Chattanooga. They are a hard-working group of individuals who try every day to exceed every guests expectations. Look forward to seeing...

Reviewed 9 December 2015

Perfect place to stay and staff was very friendly and helpful. I recommend for everyone to stay here for location , and clean hotel. Eating places walking distance and all of the action at your finger tips

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 298brendad
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for posting your comments regarding your recent stay. So glad to read that you enjoyed your time in Chattanooga; and, the staff met your expectations during your stay. Happy Holidays and we look forward to seeing you on your next visit. -Andrea

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Restaurant
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Garden Inn Chattanooga, Tennessee hotel is conveniently located on the city's state-of-the-art complimentary electric shuttle route; take a ride from the riverfront to the Chattanooga Choo Choo and Warehouse Row for some afternoon shopping.Deluxe accommodations, friendly service and a relaxed southern atmosphere await guests at our Hilton Garden Inn hotel in Chattanooga. Certain to please the busy executive or leisure Tennessee traveler are the Hilton Garden Inn's array of special amenities including complimentary high-speed Wi-Fi Internet access, in-room hospitality center with a microwave, refrigerator and coffee maker, dual-line phones with voicemail and data ports, large work desk, ergonomic chairs, and complimentary HBO(R). Hotel guests can also enjoy a complimentary USA Today(R) each weekday morning, our indoor swimming pool and whirlpool, fitness center with state-of-the-art equipment, our premiere fitness center and a 24-hour complimentary business center with secure remote PrinterOn(R) printing. ... more   less 

Additional Information about Hilton Garden Inn Chattanooga Downtown

Address: 311 Chestnut St, Chattanooga, TN 37402-4902
Region: United States > Tennessee > Chattanooga
Price Range: ₹ 10,633 - ₹ 18,495 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Chattanooga Downtown 3*
Number of rooms: 94
Reservation Options:
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Also Known As:
Hilton Garden Inn Chattanooga Downtown Hotel Chattanooga
Chattanooga Hilton Garden Inn
Hilton Chattanooga
Hotel Style:
#5 Business Hotel in Chattanooga
#7 Romantic Hotel in Chattanooga
#7 Green Hotel in Chattanooga
#11 Family Hotel in Chattanooga
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Chattanooga Downtown staff and other travellers.
8 questions
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Louisville, Tennessee
1 month ago
CINCINNATI, OHIO
5 months ago
over a year ago
Naples, Florida

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Questions? Get answers from Hilton Garden Inn Chattanooga Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would request a room on the top floor and away from the elevator.”
MEGANS271, 21 Mar 2017 | Read review
“Rooms that face the front and are away from the elevator are quieter.”
Y5975CIbarbarag, 16 Jan 2017 | Read review
“Upper rooms have better view of city.”
587artr, 31 Dec 2016 | Read review
“Rooms on the top floor are a little louder when the rooftop air conditioner is running”
Eiregirl, 2 Dec 2016 | Read review
“They are doing night construction on the hillside above the hotel facing the baseball stadium.”
donfanone, 26 Oct 2016 | Read review
5 of 5