Holiday Inn Express & Suites Chattanooga-Lookout Mtn, an IHG Hotel

Holiday Inn Express & Suites Chattanooga-Lookout Mtn, an IHG Hotel

Lookout Mountain
Traveller (72)
Two Queen Guest Room
Room & Suite (78)
Holiday Inn Express & Suites Chattanooga-Lookout Mtn, an IHG Hotel
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About

4.0
#42 of 94 hotels in Chattanooga
4.4 of 5 bubbles
Location
4.2 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
3.9 of 5 bubbles
Value
Plan your escape to the Scenic City and marvel at the breathtaking views surrounding you at every turn in one of Chattanooga's most coveted locations. Nestled at the foothills of Lookout Mountain, Holiday Inn Express and Suites Chattanooga-Lookout Mountain is just minutes from downtown Chattanooga and top-rated attractions, including Rock City, Ruby Falls, and the Incline Railway. With an ideal location near I-24, our Chattanooga hotel is just 15 miles from Chattanooga Metropolitan Airport (CHA) and has easy access for travelers looking to enjoy the excitement of the city while indulging in mountain adventures. Perfect for extended stays, groups, families, and four-legged friends, our freshly renovated accommodations allow you to stretch out in comfort with all the amenities of home. Stay connected with complimentary Wi-Fi and fuel up with our daily hot breakfast buffet.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Convenience store
Parking
Wifi
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Self-serve laundry
Room features
Air conditioning
Desk
Housekeeping
Sofa
Microwave
Refrigerator
Cable / satellite TV
Bath / shower
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
2.0 of 5 stars
HOTEL STYLE
Mountain View
Green
Languages Spoken
English
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards

Location

3710 Modern Industries Parkway, Chattanooga, TN 37419
640Reviews2Q+A94Room tips
Traveller rating
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Detailed Reviews
Robert N wrote a review Mar 2023
Welkom, South Africa
Hotel's Favourite
5.0 of 5 bubbles
Very clean and neat hotel. The staff was super friendly. The breakfast was great. Everything was clean and neat. Basically this is a very well run. Holiday Inn express. Our room was very comfortable and the bed was super.
Soft water in the shower, was a welcome bonus!
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bchgrl9 wrote a review Nov 2020
Cardiff-by-the-Sea, California
5.0 of 5 bubbles
We were close to Ruby Falls, Denny's & Cracker Barrel & 10 minutes to downtown and the National Medal of Honor Museum & Tennessee Aquarium.

Rooms we clean and included a breakfast (limited Covid 19 options) choice of muffin, apple, juce, bagel, etc. There was a coffee maker, microwave & fridge in the room.

Friendly staff, good value & we'll return when in the area again.
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Date of stay: October 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kevin P wrote a review May 2020
Terre Haute, Indiana, USA
5.0 of 5 bubbles
Needed a one night resting spot before finishing my trip from Naples, FL back to Indiana. I had never stayed here before but tend to look for IHG franchises when traveling.

I was not disappointed. The check-in process was handled with the appropriate social distancing. The room was spacious and clean. I reserved a corner room which had a little more square footage and also reduced the number of neighboring rooms around me.

The overall facility was immaculately kept. It is located far enough away from the interstate that outside noise was not an issue at all. I was greeted by the manager as I was leaving, and asked how my stay was and where I was heading. A nice personal touch that was welcome, given what we are all going through at this time.

If my travels bring me to this area in the future I will not hesitate to stay here again.
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Date of stay: May 2020
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jane Doe wrote a review Jul 2020
1.0 of 5 bubbles
We came to the area for the weekend and chose to drive an extra 30 minutes from our destination to stay at a Holiday Inn as it is our hotel of choice when traveling.... bad idea. Staff was lackluster and didn't seem to care. Room was poorly cleaned. We placed towels out in the hall as signage requested, they stated they would leave fresh towels in a bag on the door, they took the dirty towels but didn't leave any clean. When we went to get new towels at the desk we had to wait 10 minutes for a front desk person to show up. They also aren't coming into the room for any tidying due to COVID-19 but for some reason our door was open a crack when we returned. Heated pool was frigid and we couldn't even bare to get in past our knees. They also didn't have towels in the pool area. Breakfast was a joke. You get a sack with cereal and milk. We recently stayed at another Holiday Inn in another city and they still had prepackaged egg and cheese biscuits and other options. Very disappointed.
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Date of stay: July 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn Express & Suites Chattanooga-Lookout Mtn, an IHG Hotel
Responded 9 Aug 2020
Hi 678djg, Thank you for choosing us for your recent trip and for leaving feedback about your stay. We strive to provide an environment of comfort and value to all of our guests. I am sorry about the issues with the hotel pool condition, cleanliness standards of our hotel, the limited supply of room amenities, and the level of customer service you received surrounding the towels. We’d hope to provide a flawless and welcoming experience. Your valuable feedback will help us check on areas for improvement to ensure this does not happen again. I sent you a private message to ask for more details about your stay. Again, thank you for your review. I look forward to your response. Best, Zel N. Case Manager IHGService
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Debi G wrote a review Dec 2021
Waverly, Georgia, United States
2.0 of 5 bubbles
As you enter the lobby the smell of air freshener is over powering. Maybe they should try cleaning instead of loud smells that are offensive to the nose. The hotel is in need of some care. Our room had sagging a sagging mattress and needed a really good deep cleaning. Housekeeping must not close the bathroom door when cleaning because there was hair and dust in the corner behind the door and under the sink. I am attaching a photo.
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Date of stay: December 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lazybu wrote a review May 2021
Paragould, Arkansas
4.0 of 5 bubbles
Great place to stay. We found it to be very clean, spacious rooms, refrigerator, nice size bathroom. And friendly staff. But I’m a say out of all of the Holiday Inn that we’ve stayed in during this pandemic this is been the worst breakfast.. we got a cup of fruit a cup of orange juice and a bottled water..That is the only reason we gave it a rating of four instead of five. If breakfast is nothing to you, then by all means this is your hotel to stay at.
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Date of stay: May 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Elizabeth K wrote a review Oct 2022
1.0 of 5 bubbles
Believe the bad reviews!!! I have always stayed at Holiday Inn express and suites and never had any issues previous to staying at this one. When we arrived, my daughter and I went up to the room. Along the way, I could tell it was more “run down” than most I have been to, not to mention the entry smelled like smoke. I went to the bathroom (saw a dirty tub with hair in it) and found that there was no soap. I went back down and asked for soap to then find out that the entire hotel was out of soap. I asked for an extra blanket, which I realized was also dirty in the elevator. When we went back upstairs my daughter said the floor was wet in which I confirmed the entire carpet floor was soaked. We went back down after no one answered at the front desk (outside smoking) and they didn’t act surprised when I told them it was wet. They then TOOK someone else’s room reservations (I know because they told me) to switch my room and said that person would just have to be okay with 1 bed instead of 2 as promised. There was another customer that was there that gave up his 2 bed room due to feeling bad for someone else to not get one. We went up to the new room and that one’s carpet on the same floor was wet as well. I just decided to just deal with everything because we drove from Florida and were on our way to Kansas the next day and were exhausted. The person at the desk said the manager would be there in the morning and we could “get comped”. We got into bed and discovered both bed sheets/comforters were damp as well. I understood maybe the carpets had been cleaned, but I could not just deal with it. We had enough and told them we were leaving and went to the hotel next door (Country Inn & Suites). It was less money and WAY better. I recommend them instead after this ordeal. For me, it’s not about having problems/making mistakes that makes a company bad, it’s how they handle it!

The manager (Martha) refused to refund me my money even though we didn’t actually stay there due to bad conditions and told me my 9 year old daughter and I that we were lying and that her employees didn’t see any issues after I left. If it was me and I didn’t know that floors were soaked and such, I would act surprised and go investigate with the customer and make it right, they never did!.. and corporate told me they were powerless if the manager on site wouldn’t do the refund. I didn’t want points…I wanted the money back. I will never go there again if this is how it is handled and would scream it to the world that if you stay at a holiday inn express and suites that has horrible conditions, it’s a risk that you won’t get your money back!
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
syedaiyaz wrote a review Jan 2022
Hoffman Estates, Illinois
1.0 of 5 bubbles
Stayed there overnight with my family enroute to Chicago from Destin for a day tour in Chattanooga. Terrible, terrible hotel. Where do you start? Starting from a very disinterested high school kid looking person at the front desk who probably wished he was home playing his XBOX. The room was shabby, torn curtains, light coming through the windows. This hotel was right next to the highway and the windows were so bad that you could literally hear every squeak the trucks and cars made passing the highway all night long. Barely slept the whole night. Breakfast was a joke, still milking the COVID excuse and it was a sad excuse. A tiny muffin, a milk carton, a tiny orange juice and called it breakfast. Sad, pathetic and a very advertisement for IHG group. Never ever staying again. The property couple have done so many things better since they are so close to Ruby Falls and Rock City but they missed every trick in the book.
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Date of stay: January 2022Trip type: Travelled with family
Room Tip: Stay elsewhere
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn Express & Suites Chattanooga-Lookout Mtn, an IHG Hotel
Responded 31 Jan 2022
Hi syedaiyaz, Thank you for looping us into your concern about the Front Desk staff service, room, noise, and breakfast that made you feel to unlikely come back. What you described certainly is not the kind of experience we want any of our guests to have. I am sorry to miss out on this area. I've communicated your sentiments with our management team for review and I've also sent you a private message to discuss this further. I hope to get another chance to host your next visit as we promise to make the value of your experience worth it for all the right reasons. Yours in hospitality, Jeraldine R. Case Manager IHG Service
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Susan M wrote a review Jan 2023
2.0 of 5 bubbles
Check in clerk helpful and friendly. One elevator broken other extremely slow at times. Could feel bed springs and squeaked every time you moved. This mattress should have been replaced . Seemed like something you would find in a very cheap motel and these rooms were over $200 a night. Housekeeper banged on door at 9 am when donot disturb sign on door. Breakfast not as good as other places I’ve stayed . no bagels no waffle maker. Only meat turkey sausage did have very good cinnamon rolls . Finally door would not close good. Had to push it closed hold it and then lock it from inside to be secure on your room
Be secure in your toom
Be secure in your room.
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Date of stay: January 2023
2.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn Express & Suites Chattanooga-Lookout Mtn, an IHG Hotel
Responded 29 Jan 2023
Hi Destination637152, We appreciate you providing us with feedback regarding your stay at our hotel. We are pleased that you have chosen to do business with IHG® Hotels & Resorts. Holiday Inn Express delivers superior value through our brilliant basics and a little more where it matters most, and I'm sorry for the situation. I ensured that our hotel management team read your post as a reference for improvement. Your business with IHG® Hotels & Resorts is appreciated. I hope you consider staying with us again to redeem your confidence. Sincerely, Renz A. Case Manager IHGService
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Javier A wrote a review Jul 2020
West Palm Beach, Florida
1.0 of 5 bubbles
the hotel took advantage of us by charging a pet fee it does not advertise. it was getting late so we had no choice but to pay it to stay with our two very small dogs. i will tell everyone about this experience and never stay at another HI hotel again
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Date of stay: June 2020
1.0 of 5 bubblesValue
2.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn Express & Suites Chattanooga-Lookout Mtn, an IHG Hotel
Responded 18 Jul 2020
Hello forjwa, Thank you for taking time to share your experience with us. I am sorry to hear that you did not fully enjoy your time in our hotel. Upon checking the hotel policy, just an FYI they only accept service animals. We take comments such as these seriously and would like to follow up with you. I have sent you a private message in an effort to obtain more information. I look forward to hearing back from you very soon. Best Regards, John O Case Manager IHGService
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Donna M asked a question Apr 2018
Kennett, Missouri78 contributions33 helpful votes
Are you pet friendly?
Answer from Jessica J
10 contributions4 helpful votes
No idea. This place was not dirty.
Answer from Lilhermans04
Bowling Green, Kentucky119 contributions74 helpful votes
I'm not sure about smoking rooms but I would guess no. There is no hot tub at all in the hotel. Hope this helps!
Rob E. wrote a tip Jun 2024
Douglas, Georgia36 contributions7 helpful votes
4.0 of 5 bubbles
"Pre-Registration with the IHG Rewards app makes check in much faster."
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Amit S wrote a tip May 2024
Kolkata24 contributions9 helpful votes
2.0 of 5 bubbles
"Quality of the hotel - like many other properties across USA - degraded during and post-covid! Just extracting money, no quality service!"
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Jarett R wrote a tip Apr 2024
5 contributions
5.0 of 5 bubbles
"Book early and in advance! This hotel sells out a lot!"
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Katona W wrote a tip Oct 2023
5 contributions3 helpful votes
5.0 of 5 bubbles
"Around rush hour, the main road backs up because of the nearby tourist attractions and the proximity to Chattanooga. Few restaurants nearby."
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Danielle M wrote a tip Jul 2023
1 contribution
1.0 of 5 bubbles
"Do Not stay here!!!"
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Not the right property for you?
There are more places to choose from in the Chattanooga area.
PRICE RANGE
₹9,945 - ₹13,455 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express chattanooga, holiday inn chattanooga
LOCATION
United StatesTennesseeChattanooga
NUMBER OF ROOMS
92
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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HOLIDAY INN EXPRESS & SUITES CHATTANOOGA-LOOKOUT MTN, AN IHG HOTEL - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Holiday Inn Express & Suites Chattanooga-Lookout Mtn, an IHG Hotel
What are some of the property amenities at Holiday Inn Express & Suites Chattanooga-Lookout Mtn, an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Holiday Inn Express & Suites Chattanooga-Lookout Mtn, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express & Suites Chattanooga-Lookout Mtn, an IHG Hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express & Suites Chattanooga-Lookout Mtn, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express & Suites Chattanooga-Lookout Mtn, an IHG Hotel?
Conveniently located restaurants include Logan's Roadhouse, Cracker Barrel, and Los 3 Amigos.
Are there opportunities to exercise at Holiday Inn Express & Suites Chattanooga-Lookout Mtn, an IHG Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are pets allowed at Holiday Inn Express & Suites Chattanooga-Lookout Mtn, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Holiday Inn Express & Suites Chattanooga-Lookout Mtn, an IHG Hotel?
Many travellers enjoy visiting Cravens House (3.9 km) and Brown's Ferry Tavern (4.3 km).
Does Holiday Inn Express & Suites Chattanooga-Lookout Mtn, an IHG Hotel have any great views?
Yes, guests often enjoy the mountain view available here.
Is Holiday Inn Express & Suites Chattanooga-Lookout Mtn, an IHG Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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