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Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain

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Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain
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483 Reviews from our TripAdvisor Community

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Showing 480: English reviews
Seymour, Tennessee, United States
Reviewed 1 week ago

We stayed on the train car for one night in September 2016. No, they're not big rooms and they're a little old, but it's a train car. It was very enjoyable and something different. They were clean and had a small fridge. We had wanted to do this for a while, so we finally did. You could get out and...

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Helpful?
Thank PattyStieber
Melissa C, Guest Relations Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear PattyStieber, Thank you for taking the time to leave feedback regarding your recent stay. With your mention of the train car, it looks like you may have stayed elsewhere at the Chattanooga Choo-Choo, since that is one amenity that we do not offer. However, we hope to see you at our location soon, so that we can offer you...

Hoffman Estates, Illinois
Reviewed 1 week ago via mobile

Every employee here was very nice and hardworking. The hotel though, is dated compared to the many, many new hotels out there. We would have not stayed if we knew this was an older building. For example, the new Holiday Inn Express' all have hot tubs (no hot tub here); after a long day of driving, it would have been...

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Helpful?
Thank kirkvw1972
Melissa C, Guest Relations Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear kirkvw1972, Thanks so much for taking the time to provide feedback regarding your hotel stay with us. I apologize that you were not pleased; please be rest assured that our location is about to undergo a complete refresh and remodel. We hope to have the opportunity to offer you a superior experience after the completion. Sincerely, Melissa Coates Guest...

Reviewed 2 weeks ago via mobile

Stayed here one night on our way south to Florida. The room itself was clean and comfortable but... The bed felt comfortable, but everyone woke with a sore back. Traffic noise from the nearby highway was quite loud, even though traffic was rather light. Breakfast didn't offer too many healthy choices.

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Helpful?
Thank Jeff K
Melissa C, Guest Relations Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear Jeff K, Thank you for taking the time to provide feedback regarding your recent stay with us. I would like to offer my apologies that we failed to meet your expectations during your visit. It is my hope that we have another opportunity to impress you the next time your travels bring you to the area. We hope to...

Saint Louis, Missouri
Reviewed 8 December 2016

We enjoyed our one-night stay. Oversized rooms, high ceilings, very comfortable beds and pillows. Apples, cookies and hot coffee to greet you in the lobby. Very efficient front desk. Cracker Barrel right across the street. We will definitely be staying again whenever the opportunity arises.

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Helpful?
Thank SemperFi47
Melissa C, Guest Relations Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear SemperFi47, Thanks so much for taking the time to provide valuable feedback regarding your recent stay with us. I am so pleased to see that we exceeded your expectations during your visit. We hope to be able to offer you a similar experience the next time your travels bring you to the area! Best Regards, Melissa Coates Guest Relations...

Punta Gorda, Florida
Reviewed 19 November 2016 via mobile

Love the cookies at check-in! Our room was on the first floor next to the gym and across from the restroom so were concerned about noise level but it was very quiet. Nice room, nice staff and great breakfast. Especially loved the pumpkin Spice creamer for the coffee!

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Helpful?
Thank MelissaScott7613
Melissa C, Guest Relations Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear MelissaScott7613, Thank you for the 5-star review of our hotel. We are so pleased to see that you enjoyed your stay with us and that we exceeded your expectations. We hope to see you again soon the next time your travels bring you to the area! Best Regards, Melissa C Guest Relations Manager

Reviewed 18 November 2016 via mobile

Very nice hotel. My kids loved the indoor pool. The free breakfast was excellent, there was something for everyone. Hot breakfast, gluten free items, and fruit. We enjoyed the incline train and would stay here again.

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Helpful?
Thank Stephanie T
Melissa C, Guest Relations Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear Stephanie T., Thank you for taking the time to provide feedback regarding your recent stay with us. I am very pleased to see that we exceeded your expectations during your visit. We hope to see you again soon the next time your travels bring you to the area! Sincerely, Melissa C Guest Relations Manager

Maasmechelen, Limburg, Belgium
Reviewed 12 November 2016

Check-in and out was very fast. The blonde girl at check-in was not friendly, professional but not nice and with pleasure. Other staff was very nice and helpful. I had a suite but although I asked for a quiet room they put me at the terras where people gathered to have a drink. The airconditioning is very loud and there...

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Helpful?
Thank John P
Melissa C, Guest Relations Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear John P, Thank you for taking the time to provide feedback regarding your recent stay with us. Please accept my apologies for the issues that you encountered during your visit. We will work hard to correct the items that you mentioned, so we may provide a better experience. We hope to have the chance to offer that to you...

Huntsville, Alabama
Reviewed 2 November 2016

This property is beginning to seriously need a redo. It's just no longer up to the quality that I usually see in Holiday Inn. Tiles in the elevator are broken and the carpet is faded and worn. The lobby and breakfast area has been recently decorated, however decor in the rooms is very plain and cheap. The physical location of...

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Helpful?
Thank BamaLady2015
Melissa C, Guest Relations Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear BamaLady2015, Thank you for taking the time to provide feedback regarding your recent stay with us. I apologize that we failed to meet your expectations during your visit. We will take every step possible to correct the issues that you mentioned, in order to provide a better experience. We hope to have the opportunity to see you again soon!...

Myrtle Beach, South Carolina
Reviewed 1 November 2016

We stay at HIE on many of our trips and this one was well received. It is located on a highway with easy access to Look Out Mn which was our reason for visiting Chattanooga. Very clean and well appointed. Great breakfast to start out our day. A couple restaurants nearby for dinner.

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Helpful?
Thank NOregrets-Traveler
Melissa C, Guest Relations Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Thanks so much for the feedback, NOregrets-Traveler! We are so pleased that you enjoyed your stay with us. We hope to see you again soon! Sincerely, Melissa Coates Guest Relations Manager

Covington, Louisiana
Reviewed 30 October 2016

Very friendly staff, extra clean rooms, fresh baked cookies in the afternoon,good free breakfest,indoor pool and fitness room all at a great price. Plus the craker barrel and taco bell right next to hotel parking lot. No better place to stay in Chattanooga. The exit is the look out mountain exit which is also great for sight seeing.

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Helpful?
Thank 96decibelfreak
Melissa C, Guest Relations Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear 96decibelfreak, Thank you for taking the time to provide valuable feedback regarding your recent stay with us. I am pleased to see that we exceeded your expectations during your visit. Providing an excellent experience is something that we take great pride in. We hope to offer that to you the next time you are in the area! Best Regards,...

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The Chattanoogan
The Chattanoogan
#6 of 96 in Chattanooga
1,151 reviews
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Enjoy Breathtaking Views at Our Hotel in Chattanooga, TN Nestled at the foot of the mountain, our Holiday Inn Express® hotel in Chattanooga, TN - Lookout Mountain is just five minutes from the exciting downtown area. Our location is perfect for travelers who want to be close to attractions while enjoying a peaceful atmosphere. Corporate travelers may utilize our business center, featuring print, fax and copy services. We also offer free wi-fi to make staying in touch easy. While visiting Chattanooga, TN, families enjoy spending the day at the nearby Tennessee Aquarium and then hopping aboard the Southern Belle for a cruise along the Tennessee River. Raccoon Mountain Caverns, Rock City and Ruby Falls all offer great outdoor adventures, too. Guests may want to see the site of a Civil War battle at Point Park, just minutes from our location. Our hotel's friendly and knowledgeable staff works hard to ensure your stay a positive experience. We invite you to enjoy our complimentary Express Start breakfast featuring our signature cinnamon rolls and 100% Arabica bean coffee. Our property also has a heated, indoor pool, so that the kids can go for a swim, as well as a fitness center so you can keep up with your workout routine. ... more   less 

Additional Information about Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain

Address: 3710 Modern Industries Parkway, Chattanooga, TN 37419
Region: United States > Tennessee > Chattanooga
Price Range: ₹ 6,332 - ₹ 11,166 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain 2.5*
Number of rooms: 92
Reservation Options:
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Also Known As:
Holiday Inn Express Chattanooga
Holiday Inn Chattanooga
Hotel Style:
#8 Green Hotel in Chattanooga
#16 Family Hotel in Chattanooga
#29 Business Hotel in Chattanooga
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain staff and other travellers.
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over a year ago

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Questions? Get answers from Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not at the terras”
 of 5 bubbles 998JohnP998, 12 Nov 2016 | Read review
“Close to the highway for easy access”
 of 5 bubbles NOregrets-Traveler, 31 Oct 2016 | Read review
“Pick a room that doesn't face the freeway noise.”
 of 5 bubbles Loves-A-Deal-2-Eat, 22 Oct 2016 | Read review
“3rd floor corner room near the steps, super quiet & 2 windows!”
  • Room with king-size bed (facing the window)
  • Bathroom with convenient shelves
  • Room with king-size bed (facing the door)
 of 5 bubbles DJB2012, 15 Sep 2016 | Read review
“We loved our view of the mountains and top floor room”
 of 5 bubbles 573nant, 3 Sep 2016 | Read review
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