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Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain

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Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain
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479 Reviews from our TripAdvisor Community

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Showing 476: English reviews
Punta Gorda, Florida
Reviewed 2 weeks ago via mobile

Love the cookies at check-in! Our room was on the first floor next to the gym and across from the restroom so were concerned about noise level but it was very quiet. Nice room, nice staff and great breakfast. Especially loved the pumpkin Spice creamer for the coffee!

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Helpful?
Thank MelissaScott7613
Melissa C, Guest Relations Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear MelissaScott7613, Thank you for the 5-star review of our hotel. We are so pleased to see that you enjoyed your stay with us and that we exceeded your expectations. We hope to see you again soon the next time your travels bring you to the area! Best Regards, Melissa C Guest Relations Manager

Reviewed 2 weeks ago via mobile

Very nice hotel. My kids loved the indoor pool. The free breakfast was excellent, there was something for everyone. Hot breakfast, gluten free items, and fruit. We enjoyed the incline train and would stay here again.

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Helpful?
Thank Stephanie T
Melissa C, Guest Relations Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear Stephanie T., Thank you for taking the time to provide feedback regarding your recent stay with us. I am very pleased to see that we exceeded your expectations during your visit. We hope to see you again soon the next time your travels bring you to the area! Sincerely, Melissa C Guest Relations Manager

Maasmechelen, Limburg, Belgium
Reviewed 3 weeks ago

Check-in and out was very fast. The blonde girl at check-in was not friendly, professional but not nice and with pleasure. Other staff was very nice and helpful. I had a suite but although I asked for a quiet room they put me at the terras where people gathered to have a drink. The airconditioning is very loud and there...

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Helpful?
Thank John P
Melissa C, Guest Relations Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear John P, Thank you for taking the time to provide feedback regarding your recent stay with us. Please accept my apologies for the issues that you encountered during your visit. We will work hard to correct the items that you mentioned, so we may provide a better experience. We hope to have the chance to offer that to you...

Huntsville, Alabama
Reviewed 2 November 2016

This property is beginning to seriously need a redo. It's just no longer up to the quality that I usually see in Holiday Inn. Tiles in the elevator are broken and the carpet is faded and worn. The lobby and breakfast area has been recently decorated, however decor in the rooms is very plain and cheap. The physical location of...

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Helpful?
Thank BamaLady2015
Melissa C, Guest Relations Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear BamaLady2015, Thank you for taking the time to provide feedback regarding your recent stay with us. I apologize that we failed to meet your expectations during your visit. We will take every step possible to correct the issues that you mentioned, in order to provide a better experience. We hope to have the opportunity to see you again soon!...

Myrtle Beach, South Carolina
Reviewed 1 November 2016

We stay at HIE on many of our trips and this one was well received. It is located on a highway with easy access to Look Out Mn which was our reason for visiting Chattanooga. Very clean and well appointed. Great breakfast to start out our day. A couple restaurants nearby for dinner.

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Helpful?
Thank NOregrets-Traveler
Melissa C, Guest Relations Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Thanks so much for the feedback, NOregrets-Traveler! We are so pleased that you enjoyed your stay with us. We hope to see you again soon! Sincerely, Melissa Coates Guest Relations Manager

Covington, Louisiana
Reviewed 30 October 2016

Very friendly staff, extra clean rooms, fresh baked cookies in the afternoon,good free breakfest,indoor pool and fitness room all at a great price. Plus the craker barrel and taco bell right next to hotel parking lot. No better place to stay in Chattanooga. The exit is the look out mountain exit which is also great for sight seeing.

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Helpful?
Thank 96decibelfreak
Melissa C, Guest Relations Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear 96decibelfreak, Thank you for taking the time to provide valuable feedback regarding your recent stay with us. I am pleased to see that we exceeded your expectations during your visit. Providing an excellent experience is something that we take great pride in. We hope to offer that to you the next time you are in the area! Best Regards,...

Phoenix
Reviewed 27 October 2016 via mobile

Chattanooga is hot, for good reason. Downtown rehab is very well done with lots of events over the weekends. Tennessee River is beautiful. UTC is a nice, affordable school. What that means is getting a hotel room close to where all the excitement is happening can be pretty hard. This hotel is an alternative. Property is a little out of...

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Helpful?
Thank PhoenixBikeman
Melissa C, Guest Relations Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear PhoenixBikeman, We always appreciate when guests take time to provide feedback regarding their stay. I am pleased to see that we met your expectations, and yes, our staff is an asset. We hope to provide you with an even better experience the next time your travels bring you to the area! Sincerely, Melissa Coates Guest Relations Manager

Ventura, California
Reviewed 22 October 2016

My husband and I pulled in around midnight to Holiday Inn. The staff was very efficient, pleasant, and accommodating. The bed was comfortable, the shower was hot, and the hotel was clean. We used the air conditioning unit in our bedroom, but we could still hear the freeway noise. I would pick a room on the other side of the...

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Helpful?
Thank Loves-A-Deal-2-Eat
Melissa C, Guest Relations Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear Loves-A-Deal-2-Eat, Thank you for taking the time to provide feedback regarding your stay with us. We always love to hear when we have met or exceeded our guests expectations. We hope to see you again soon! Best Regards, Melissa Coates Guest Relations Manager

Lawrenceburg, Tennessee
Reviewed 14 October 2016 via mobile

This hotel is in the perfect spot. It is right off Interstate 24 and has lots of restaurant choices nearby. It is only about 10 minutes from everything downtown. You don't have to pay astronomical parking fees like you do each day at the hotels downtown. Here you park for free in a well lit spacious lot. It has a...

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Helpful?
Thank Sandi L
Melissa C, Guest Relations Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear Sandi L., Thank you for taking the time to review our hotel. I am so pleased to see that we exceeded your expectations during your visit. We certainly hope to see you again soon the next time your travels bring you to Chattanooga! Sincerely, Melissa Coates Guest Relations Manager

Eads
Reviewed 13 October 2016 via mobile

My daughter and I brought my granddaughter and her friend to tour UT Chattanooga for a possible college choice. We stayed in the Holiday Inn Express on MLK Blvd near the downtown area. Our rooms were clean; The beds were comfortable; the location was in a few minutes of several good restaurants; and the hospitality was great. We especially enjoyed...

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Helpful?
Thank Susan S
Melissa C, Guest Relations Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Thank you for taking the time to review our hotel. We are pleased to see that you had a good experience. We hope to see you again soon! Sincerely, Melissa Coates Guest Relations Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy Breathtaking Views at Our Hotel in Chattanooga, TN Nestled at the foot of the mountain, our Holiday Inn Express® hotel in Chattanooga, TN - Lookout Mountain is just five minutes from the exciting downtown area. Our location is perfect for travelers who want to be close to attractions while enjoying a peaceful atmosphere. Corporate travelers may utilize our business center, featuring print, fax and copy services. We also offer free wi-fi to make staying in touch easy. While visiting Chattanooga, TN, families enjoy spending the day at the nearby Tennessee Aquarium and then hopping aboard the Southern Belle for a cruise along the Tennessee River. Raccoon Mountain Caverns, Rock City and Ruby Falls all offer great outdoor adventures, too. Guests may want to see the site of a Civil War battle at Point Park, just minutes from our location. Our hotel's friendly and knowledgeable staff works hard to ensure your stay a positive experience. We invite you to enjoy our complimentary Express Start breakfast featuring our signature cinnamon rolls and 100% Arabica bean coffee. Our property also has a heated, indoor pool, so that the kids can go for a swim, as well as a fitness center so you can keep up with your workout routine. ... more   less 

Additional Information about Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain

Address: 3710 Modern Industries Pkwy, Chattanooga, TN 37419-2380
Region: United States > Tennessee > Chattanooga
Price Range: ₹ 7,084 - ₹ 9,808 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain 2.5*
Number of rooms: 92
Reservation Options:
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Also Known As:
Holiday Inn Express Chattanooga
Holiday Inn Chattanooga
Hotel Style:
#8 Green Hotel in Chattanooga
#16 Family Hotel in Chattanooga
#29 Business Hotel in Chattanooga
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain staff and other travellers.
1 question
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over a year ago

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Questions? Get answers from Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not at the terras”
 of 5 bubbles 998JohnP998, 12 Nov 2016 | Read review
“Close to the highway for easy access”
 of 5 bubbles NOregrets-Traveler, 31 Oct 2016 | Read review
“Pick a room that doesn't face the freeway noise.”
 of 5 bubbles Loves-A-Deal-2-Eat, 22 Oct 2016 | Read review
“3rd floor corner room near the steps, super quiet & 2 windows!”
  • Room with king-size bed (facing the window)
  • Bathroom with convenient shelves
  • Room with king-size bed (facing the door)
 of 5 bubbles DJB2012, 15 Sep 2016 | Read review
“We loved our view of the mountains and top floor room”
 of 5 bubbles 573nant, 3 Sep 2016 | Read review
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