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Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain

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Traveller (39)
Room & Suite (35)
Dining (4)
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Overview
  • Excellent45%
  • Very good32%
  • Average14%
  • Poor7%
  • Terrible2%
Travellers talk about
“taco bell”(32 reviews)
“lookout mountain”(68 reviews)
“cracker barrel”(40 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Offers from Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (557)
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Traveller rating
234
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234
182
80
42
16
Show reviews that mention
All reviewstaco belllookout mountaincracker barrelcinnamon rollsroom was cleanruby fallsfront deskpancake makerincline railwaywould stay here againindoor poolfree breakfastyogurtbiscuits and gravyone night stayshort drivewaffle house
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1 - 5 of 554 reviews
Reviewed 2 weeks ago via mobile

We’d hoped that by the time we stayed, the points in raised in previous reviews would have been dealt with. Sadly not and our experience at this hotel was very poor. We arrived early (1pm) and asked if it was possible to check in early....More

Thank Gumus82
Response from Alicia L, Guest Relations Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout MountainResponded 2 weeks ago

Dear Gumus82, Thank you so much for taking time out of your day to write a candid review of our hotel! We truly appreciate your feedback. Please accept our sincerest apologies regarding the issues you experienced during your recent stay with us. Rest assured that...More

Hotel's Favourite
Reviewed 21 March 2018

My family and I were travelling to Disney for a vacation and we needed a place to stay for a night. Well, after a short stop at another facility we made our way here. Oh what a wonderful place this was! It all began at...More

Thank fyreteach1
Response from Alicia L, Guest Relations Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout MountainResponded 22 March 2018

Dear fyreteach1, Thank you so much for taking time out of your day to write a positive review of our hotel! We truly appreciate your feedback. I am pleased to read that you had a great stay with us. It was a pleasure to have...More

Reviewed 2 weeks ago

I only write reviews when a hotel has been very good or very disappointing. We had a two night stay in this facility with poor service. Though the gentleman who checked us in was pleasant and helpful when asked and other staff encountered in the...More

Thank Dori K
Response from Alicia L, Guest Relations Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout MountainResponded 2 weeks ago

Dear Dori K, Thank you so much for taking time out of your day to write a candid review of our hotel! We truly appreciate your feedback. Please accept our sincerest apologies regarding the issues you experienced during your recent stay with us. Rest assured...More

Reviewed 4 weeks ago

Jason at the front desk was quick & helpful. The room has a trendy feel with vibrant colors. The bed seems to cradle you while you sleep. Upon waking up, the Keurig offers a robust cup of coffee. I'd recommend Holiday Inn Express & Suites...More

Thank jarednipper
Response from Alicia L, Guest Relations Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout MountainResponded 4 weeks ago

Dear jarednipper, Thank you so much for taking time out of your day to write a positive review of our hotel! We truly appreciate your feedback. I am pleased to read that you had a great stay with us. It was a pleasure to have...More

Reviewed 16 April 2018 via mobile

I booked this hotel during Spring Break because of the proximity to Lookout Mtn. Upon arriving there were 2 people ahead of me checking in and only one person working. We waited at least 30 minutes to get our room. The room was just okay....More

Thank 711lean
Response from Alicia L, Guest Relations Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout MountainResponded 5 weeks ago

Dear 711lean, Thank you so much for taking time out of your day to write a candid review of our hotel! We truly appreciate your feedback. Please accept our sincerest apologies regarding the issues you experienced during your recent stay with us. Rest assured that...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Multilingual Staff
Breakfast Available
Laundry Service
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Heated pool
Indoor pool
Details
Price range
US$ 128 - US$ 244 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Green Hotel in Chattanooga
#15 Family Hotel in Chattanooga
#29 Business Hotel in Chattanooga
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 128 - US$ 244 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Green Hotel in Chattanooga
#15 Family Hotel in Chattanooga
#29 Business Hotel in Chattanooga
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (39)
Room & Suite (35)
Dining (4)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Donna M
9 April 2018|
AnswerShow all 2 answers
Response from fyreteach1 | Reviewed this property |
Hi, to be really quite honest, I wouldn't send my dog there. It was really quite dirty when my family and I were there. I do not know what its like now, but I'm sure they could not have cleaned it by now. Hope this helped.
0
Votes
ConnienScott
18 October 2015|
AnswerShow all 3 answers
Response from Lilhermans04 | Reviewed this property |
I'm not sure about smoking rooms but I would guess no. There is no hot tub at all in the hotel. Hope this helps!
0
Votes
Room Tips
"The hotel sits between two highways and one is heavy with trucks so bring ear plugs"
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"Our accessible room for the night was 422."
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"517 is good"
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"Ask for room way from highway."
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