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Hampton Inn & Suites Chattanooga / Downtown

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Hampton Inn & Suites Chattanooga \/ Downtown
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1,037 Reviews from our TripAdvisor Community

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Showing 1,034: English reviews
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 days ago NEW via mobile

The rooms were very nice, as was the entire property. Parking was easy. The pool area was very nice. The heated pool was nice on a cold night. Fireside chats were common. The hotel staff was friendly and knowledgeable. I would stay again.

Helpful?
Thank Jason R
Scott S, General Manager at Hampton Inn & Suites Chattanooga / Downtown, responded to this review

Thank you so much for the great review! I am happy that everyone enjoyed the pool area. It is definitely an oasis in the city. I hope you choose to stay with us again. Thank you for your business! More 

Soddy Daisy
Level Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 5 days ago NEW

I live in the Chattanooga area, and had stayed here before, and although thought it was quite expensive, was overall happy with the experience. This time was different. I had booked originally through Priceline, and realized I'd booked the wrong night. (Saturday instead of Friday) So, I called the hotel to change the booking, and they said sure and told... More 

Helpful?
Thank cdhale1
Scott S, General Manager at Hampton Inn & Suites Chattanooga / Downtown, responded to this review

Thank you for your review. I apologize that you had this issue during your stay. We strive to satisfy each and every Guest, and my Team takes that very seriously. There are some important things to consider here. First, why would you cancel a reservation through a different channel than you made it? Second, why wouldn't you have a cancellation... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Had a great stay here due to the great customer service, excellent location, and very clean rooms. All of the staff are very helpful and friendly, but none more so than Christine. She greeted us every time we came and went and gave us very good suggestions for places to eat and things to do. The room was one of... More 

Helpful?
Thank Jennifer M
Scott S, General Manager at Hampton Inn & Suites Chattanooga / Downtown, responded to this review

Thank you very much for the great review! I am so happy that you enjoyed your stay. Thank you for mentioning Christina. I hope you choose to stay with us again. Thank you for your business! More 

Los Angeles, California
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago

I enjoyed my room and always came back to a made bed. Obviously this should be the minimum expected at any hotel but I put them to the test this trip! First my company messed up my booking so when I returned from a meeting at 5 pm, I had been checked out but I was amazed that they quickly... More 

Helpful?
Thank James L
Scott S, General Manager at Hampton Inn & Suites Chattanooga / Downtown, responded to this review

Thank you for the great review. I appreciate it! Thank you for mentioning Housekeeping. They work so hard everyday. I hope you choose to stay with us again. Thank you for your business! More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Would not recommend. Breakfast was terrible, the coffee was worse. The floors were very noisy, their were unsupervised children everywhere, beating on our door, screaming in the hallways, not for couples looking for a nice weekend out of town.

Review collected in partnership with Hampton

Helpful?
1 Thank Danyell R
Scott S, General Manager at Hampton Inn & Suites Chattanooga / Downtown, responded to this review

Thank you for your feedback. I apologize that you did not enjoy your stay. We strive to please every Guest. A simple call to the desk could have salvaged a lot from your stay. Please, always inform a staff member about anything that is detracting from your stay. We don't know if you don't tell us. Thank you for your... More 

Suwanee, Georgia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

We have been here twice. My kids love the indoor outdoor pool. The beds are comfortable, and the rooms were clean. The double bed standard room is big enough for a family of 4. There is not a ton of space, but it works. The location is great. Breakfast is fine. I do suggest some non pork meat options. We... More 

Review collected in partnership with Hampton

Helpful?
Thank heatherdD876BG
Omaha, Nebraska
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 week ago

Very friendly and helpful staff! Absolutely what distinguishes this hotel from other Hampton Inns. They were helpful in identifying running trails for me. Clearly outside the scope of their job. They took the time to show me on the maps where to access the trails and local restaurants. They also provided with discount cards to restaurants. In addition to the... More 

Review collected in partnership with Hampton

Helpful?
Thank Dustin Z
Birmingham, Alabama
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago

Traveled on business but wish this hotel had been here when I used to bring kids. Great sized rooms. Some with balcony. Fabulous pool area with 2 fire pits. Staff is outstanding especially at breakfast crew.

Review collected in partnership with Hampton

Helpful?
Thank DW D
Smyrna, Tennessee
Level Contributor
47 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 2 weeks ago via mobile

Awesome Hampton Inn in the heart of downtown Chattanooga. Very modern excellent Staff ,unbelievable swimming pool and garden outside. Never seen this type set up at the Hampton Inn. Highly recommend. I will be back

Helpful?
Thank robert r
Goodlettsville, United States
1 review
Reviewed 2 weeks ago

Hotel was very clean and staff was very friendly and helpful. Complimentary breakfast was great. The location is very convenient and is within walking distance of several restaurants and a movie theater. It's also very close to UTC.

Review collected in partnership with Hampton

Helpful?
Thank 675candyf
Scott S, General Manager at Hampton Inn & Suites Chattanooga / Downtown, responded to this review

Thank you so much for the great review! I appreciate it. I am happy that everything was great during your stay. I hope you choose to stay with us again. Thank you for your business. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Breakfast
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Laundry Service
Official Description (provided by the hotel)
We are located in the heart of downtown Chattanooga! Within a few blocks of the hotel you will find the Tennessee Aquarium, Creative Discovery Museum, IMAX, and over 30-restaurants! Whether visiting Chattanooga for business or pleasure, in a single room or suite, you'll enjoy all of the extras our hotel has to offer. They're part of what makes staying at a Hampton Inn and Suites a very special value. As a proud member of the Hilton family of hotels, you can earn Hilton HHonors® hotel points and airline miles for your stay. Hampton Inn and Suites guests also enjoy a variety of free services including our On the House® hot breakfast with delicious offerings, On the Run Breakfast Bags™ (Monday-Friday), high-speed Internet access in all rooms, wireless Internet access in the lobby and meeting rooms, 24 hour coffee in the lobby, local calls, and an in-room movie channel. Our friendly service and free amenities are all backed by our 100% Hampton Guarantee™. If you're not 100% satisfied, we don't expect you to pay. That's our promise and your guarantee. That's 100% Hampton.™ ... more   less 

Additional Information about Hampton Inn & Suites Chattanooga / Downtown

Address: 400 Chestnut St, Chattanooga, TN 37402-4903
Region: United States > Tennessee > Chattanooga
Price Range: ₹ 9,438 - ₹ 15,047 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Chattanooga / Downtown 2.5*
Number of rooms: 134
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Expedia, Priceline, Hotels.com, Odigeo, Orbitz and Travelocity so you can book your Hampton Inn & Suites Chattanooga / Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn & Suites Chattanooga / Downtown Hotel Chattanooga
Hampton Inn And Suites Chattanooga / Downtown
Hotel Style:
#1 Business Hotel in Chattanooga
#3 Romantic Hotel in Chattanooga
#4 Family Hotel in Chattanooga
#4 Green Hotel in Chattanooga
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Chattanooga / Downtown staff and other travellers.
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Questions? Get answers from Hampton Inn & Suites Chattanooga / Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The balcony rooms are nice”
 of 5 bubbles Jaykog, 7 Nov 2016 | Read review
“An upper level corner room is nice and quiet.”
 of 5 bubbles Tallgrass05, 5 Nov 2016 | Read review
“balcony suite is worth the extra money or points”
 of 5 bubbles 8KarenL, 31 Oct 2016 | Read review
“Quieter part of town, near the river.”
 of 5 bubbles H3830ZOdavidc, 11 Oct 2016 | Read review
“Higher levels offer better city views”
 of 5 bubbles Larch-01, 10 Oct 2016 | Read review
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