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Comfort Inn & Suites

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185 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Inn & Suites
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Showing 184: English reviews
Delta
Reviewed 28 October 2016

Our party of four arrived a day ahead and Ashley accommodated our needs in a most polite, respectful and cheerful manner. We had two handicapped members in our party and she empathized with our needs perfectly and found rooms on the ground floor to meet our needs exactly. Ashley is a first rate team member and a great customer service...

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Helpful?
Thank Nancy P
Jazmin M, Front Office Manager at Comfort Inn & Suites, responded to this review

Dear Guest, Thank you for your great review , We are glad that you had enjoyed your stay at our hotel. Thank you for acknowledging our staff for their great work. We will look forward to having you stay with us again in the near future.

Savannah, Georgia
Reviewed 27 October 2016

We arrived in Chattanooga on Oct 6 2016 , after a long ride from Savannah GA. My family evacuated because of hurricane Matthew and we decided to go to Chattanooga because it is my hometown. There were 4 other hotels we had gone to and they all said they only had a room for the night because the rest of...

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Helpful?
Thank eholmes08
Jazmin M, Front Office Manager at Comfort Inn & Suites, responded to this review

Dear Guest, Thank you for your positive feedback and compliments. We are glad we exceeded your expectations and accommodate your family during your stay. We look forward to having you stay with us the next time you are in Chattanooga, TN.

Chattanooga, Tennessee
Reviewed 25 October 2016

Excellent service, rooms are very nice and beds super comfy, hotel clean and modern overall, we rented 3 rooms and were really nice, great service...the front desk girl Jazmin was very professional and sweet, We recommend this hotel very much!!!

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Helpful?
Thank ccnidodeaguilas
Jazmin M, Front Office Manager at Comfort Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! sincerely,...

Pensacola, Florida
Reviewed 14 October 2016

We stayed here for one night on our way north. The staff was very friendly and helpful upon check-in. The room was spacious, clean and modern. The morning breakfast was typical for Comfort Inns and well stocked. The property is located across the street from several restaurants which meant we could walk to dinner.

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Helpful?
Thank GCTraveler
Jazmin M, Front Office Manager at Comfort Inn & Suites, responded to this review

Dear Guest, We are thrilled that you enjoyed your stay with us! Thank you for taking the time to leave such a kind review and we look forward to seeing you again the next time you visit the Chattanooga! Jazmin M

Daytona Beach, Florida
Reviewed 13 October 2016

Never expected to stay in such a friendly, helpful place. Peggy was up and ready with a great full breakfast every morning with a wonderful smile on her face. The hotel is just across the street from many fine restaurants. Also covered parking.

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Helpful?
Thank Sandy H
Jazmin M, Front Office Manager at Comfort Inn & Suites, responded to this review

Dear Guest, Thank you for the feedback and the great review! We are so happy to hear that we were able to provide you with timely and effective service. We take great pride in our employees, and love hearing when they do a great job. We hope you will come back to visit us again in the near future! Jazmin...

Arlington, Indiana
Reviewed 12 October 2016

We were traveling from South Florida on the night of October 6, 2016. We were unable to find a place to stay because of hurricane Matthew. It was 2:00 AM when we stopped. We were totally exhausted. Cathy asked if she could help us find a place. She called several places and there were no room available. She told us...

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Helpful?
Thank mchastain2016
Jazmin M, Public Relations Manager at Comfort Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,...

Hixson, Tennessee
Reviewed 8 October 2016

We put a client up at this location while they were in town. The staff, especially Ashley, were all very helpful. Our client had very positive things to say about the location of the hotel as she did not have a car once we dropped her off. There are several places to eat within walking distance. We look forward to...

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Helpful?
Thank kswilliamson37343
Jazmin M, Front Office Manager at Comfort Inn & Suites, responded to this review

Dear Guest, Thank you for the feedback, and the great review! We are happy that we were able to deliver a stay that met all your expectations. We hope the next time you are in the area, you will come back to see us!

Minneapolis, Minnesota
Reviewed 8 October 2016

Fast checkin, close to mall and safe area. Ashley and other staff were very helpful in telling us how to get everywhere. Housekeeping did a great job. Hotel is very clean and has just been renovated.We would stay again.

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Helpful?
Thank abcsinger
Jazmin M, Front Office Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to share your thoughts about your recent stay with us at Comfort! I am happy to hear that you enjoyed your stay and found our staff helpful. I will share your kind words with Ashley! We appreciate all your feedback and it will be shared with our entire staff in order to improve customer...

Baltimore, Maryland
Reviewed 4 October 2016

We are traveling through Tennessee and were looking for a place to spend the night. I tried another chain and their prices doubled from what I saw this morning and when I tried to make the reservation. My wife found the Comfort Inn off exit 5 at a good price, and even better with the AARP discount. Ashley took our...

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Helpful?
Thank Henry D
Jazmin M, Front Office Manager at Comfort Inn & Suites, responded to this review

Thank you for the feedback, and the compliments! We take great pride in our staff and we love to hear when they have delivered on customer expectations. We hope to see you on your visit to Chattanooga.

Radford, Virginia
Reviewed 26 September 2016 via mobile

This is a Choice hotel. As a Choice member, you have to reserve using their 800 number- not walk-in or calling directly to the hotel. Choice wants you to think they are giving you a special "members" rate. That should be exposed for what it is- 1% off the advertised rate. I was assured that was the "lowest, best available...

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Helpful?
Thank HokieDuo
Jazmin M, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to leave your feedback. We apologize for the difficulties you encountered with your stay. Choice Privilege will give you points for staying at choice hotels but it will not give you any kind of discounts, the only discounts we offer is AAA, AARP, seniors and military their all 10% off. I'm sorry...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Breakfast Available
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Our hotel recently underwent an extensive renovation, with many attractive and practical improvements. We are located on Shallowford Village Drive just off I-75 exit 5. The Comfort Inn & Suites(R) in Chattanooga, TN is a 100% nonsmoking hotel just a short walk from Chattanooga's largest shopping venue, the Hamilton Place Mall. A refrigerator and microwave are standard in all the rooms. Additionally, each room holds a coffee maker, hair dryer, iron, and ironing board. Our large suites include an extra sitting area, a work desk, sofa sleepers. Also available are rooms with large whirlpool tubs. Large, flat screened television sets with expanded cable service as well as access to a wireless, high-speed Internet connection are available free of charge in every room and suite. ... more   less 

Additional Information about Comfort Inn & Suites

Address: 2341 Shallowford Village Drive, Chattanooga, TN 37421
Region: United States > Tennessee > Chattanooga
Price Range: ₹ 4,759 - ₹ 7,776 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 76
Reservation Options:
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Also Known As:
Comfort Hotel Chattanooga
Comfort Inn And Suites
Comfort Inn Chattanooga
Chattanooga Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites staff and other travellers.
3 questions
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Upper Sandusky, Ohio
7 months ago
Hawkinsville, Georgia
over a year ago
Hawkinsville, Georgia

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Questions? Get answers from Comfort Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The 2nd floor opens directly to the top parking deck.”
 of 5 bubbles Limozine, 9 Jan 2017 | Read review
“Seek out the ground floor if your party has special needs.”
 of 5 bubbles NancyP884, 27 Oct 2016 | Read review
“I had no noise issues. Quiet.”
 of 5 bubbles eholmes08, 26 Oct 2016 | Read review
“We stayed on the third floor and it was very quiet.”
 of 5 bubbles GCTraveler, 13 Oct 2016 | Read review
“First floor was convenient and close to breakfast.”
 of 5 bubbles kswilliamson37343, 8 Oct 2016 | Read review
5 of 5