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Holiday Inn Express Hotel & Suites Brentwood North-Nashville Area

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Holiday Inn Express Hotel & Suites Brentwood North-Nashville Area
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168 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Brentwood North-Nashville Area
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Showing 167: English reviews
Dyersburg, Tennessee
Reviewed 12 October 2013

Stopped in and got a room without reservations. Lady at front desk was kind enough to give us a suite at regular room rate ($117 AAA). Breakfast was good. Location near the interstate is nice. Quick drive to Franklin or Nashville. Only real downside was the lack of a pool for the kids to swim. Whirlpool was warm and relaxing....

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Helpful?
Thank Randymagoo
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Brentwood North-Nashville Area, responded to this review

Dear Randymagoo, We appreciate your feedback of our hotel. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. I am pleased you like our staff service and room accommodations. I am sorry our hotel facilities was not able to meet your expectations on this...

Falls Church
Reviewed 10 October 2013

Booked through hotel tonight at a decent discount over the rack rate. Had I booked through Holiday Inn express I would've felt I was paying a high price for the value. It's a good location off the interstate, but it's a very large property. It feels like one of the older holiday inns that has been refurbished, although better than...

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Thank VirginiaGIrl0243
Buford, Georgia, United States
Reviewed 5 October 2013

Hotel was clean, staff was friendly & helpful, people in room next to me were fairly loud, but quieted down by sleep time. Heard the train while I was awake, but did not hear it through the night. Location was great as you can walk to several restaurants and a Target right next to the hotel.

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Thank Phyllis B
Knoxville, Tennessee
Reviewed 27 September 2013

On a day when it seemed most of the rooms around Nashville were sold, we found a room here--booked online. Of course, I picked the 'best deal' and for that I was stuck in the basement. The basement kinda spelled a little moldy in the hall--could have been the sweat from the exercise room though. We did get moved out...

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Helpful?
Thank Chucky60
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Brentwood North-Nashville Area, responded to this review

Dear Chucky60, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are sorry for the shortfalls you have experienced during your stay. Your comments are highly valuable and will assist us in our continuous efforts to maintain and improve the service level we aim for. Thank you...

Dayton
Reviewed 18 September 2013

My friends and I reserved two rooms. We were able to get adjoining rooms which was wonderful. We were there to celebrate a birthday in Nashville. The staff on all shifts were very welcoming & friendly. Rooms were clean and cozy. Bathroom was efficient. Breakfast was great as usual at HIX. No pool but a rather large Hot Tub. Outside...

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Thank 00_lovestotravel_00
Reviewed 1 August 2013 via mobile

We asked to be upgraded to a suite which was great for my husband and two kids! Breakfast is very good, lots of variety. They advertise a pool, but it's just a giant hot tub. My kids still enjoyed it though.

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Thank lysialambert
Bloomington, Illinois
Reviewed 22 July 2013

For stops along a road trip, I always try to stay in HIE locations because of a corporate discount. However, this one was a bit disappointing even though it looked pretty much brand new! The rooms were smaller, especially the bathrooms. There was too much wasted space in the bathrooms and NO counter space!!! For a family of 3, that...

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Thank CLH7299
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Brentwood North-Nashville Area, responded to this review

Dear CLH7299, Thank you for taking the time out our your busy day to share your thoughts and comments regarding your stay with us. Please accept our sincere apology for the shortcomings you experienced during your stay and we regret the room you received did not live up to your expectations. We value your comments, as they enable us to...

Dayton, Ohio
Reviewed 18 July 2013

My stay did not get off to a good start. The Holiday Inn website was a little generous with their location information. Perhaps misleading would be a better word. GPS won't get you there-you will have to call for directions as it is difficult to find. The people at the desk were outstanding-very friendly. Just a shame the property is...

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Helpful?
Thank WireMaster
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Brentwood North-Nashville Area, responded to this review

Dear WireMaster, We appreciate your feedback regarding our property. We welcome feedback especially from our valued guests like you. I apologize if you didn't find our hotel conveniently located and sorry if your room condition fell below your standards. We deeply regret that your stay with us didn't live up to your expectations. The feedback we receive from our valued...

Florence, Alabama
Reviewed 8 July 2013

We stayed here while in Nashville for a wedding. Upon check-in, the lady at the front desk was very friendly and seemed genuinely happy that I was staying with them. The room was clean and seemed new (or at least newly updated). However, there was no refrigerator or microwave in our room. Free breakfast (average) was provided that included pancakes,...

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Thank whitburg
Massillon
Reviewed 17 May 2013 via mobile

As I lay me down to sleep, I noticed my bed smelled like pee. I wonder if people who book through third parties like Hotels.com or Hotel Tonight are given less desirable rooms. It seems they aren't trying to make repeat customers from these patrons

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Helpful?
Thank MassillonJill
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Brentwood North-Nashville Area, responded to this review

Dear MassillonJill, Thank you for sharing your feedback regarding your stay with us. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have a rewarding experience at our hotel. We are so sorry to see you did not enjoy your overall experience with us and regret the room you received did...

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Near Holiday Inn Express Hotel & Suites Brentwood North-Nashville Area

Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The newest addition to the Heart of Nashville/Brentwood, is the Holiday Inn Express Hotel & Suites Nashville-Brentwood, Cool Springs area, Tennessee! We are conveniently Located to I-65 at Exit 74A, just a short drive to Downtown Nashville, Tennessee. With our World Class Service and many Brentwood Businesses, Restaurants and Attractions within walking distance or minutes from our front door, you’ll discover why our guests have selected us as their Preferred Hotel in Nashville! ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Brentwood North-Nashville Area

Address: 5566 Franklin Pike Circle, Brentwood, TN 37027
Region: United States > Tennessee > Brentwood
Price Range: ₹ 9,352 - ₹ 13,995 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Brentwood North-Nashville Area 2.5*
Number of rooms: 110
Reservation Options:
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Brentwood North-Nashville Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The odd numbered rooms are on the side of the train tracks which can be a little noisy at times.”
 of 5 bubbles KimW931, 21 Sep 2016 | Read review
“I was on the third floor and the train was never loud.”
 of 5 bubbles sdousley, 14 Jun 2016 | Read review
“The lower level feels like being in the basement and smells like chlorine. Make sure you ask not to be on the lower floor.”
 of 5 bubbles Jane3505, 23 Mar 2016 | Read review
“the elevator is very slow. Stick with a room on the entry level floor”
 of 5 bubbles skip15000, 16 Dec 2015 | Read review
“Get a room on the front, on the end away from the railroad tracks!”
 of 5 bubbles Dommy2013, 23 Nov 2015 | Read review
5 of 5