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Holiday Inn Express Hotel & Suites Brentwood North-Nashville Area

HIExpress.comUS$ 113*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Express Hotel & Suites Brentwood North-Nashville Area
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177 Reviews from our TripAdvisor Community

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Showing 176: English reviews
Start your review of Holiday Inn Express Hotel & Suites Brentwood North-Nashville Area
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Clarksville, Tennessee
Reviewed 1 week ago

Spent one night before the Nashville half and full marathon as hotels in the city were full and very expensive. Room was fine as was desk staff. They were open to us possibly staying an extra hour, not knowing what time we'd be back from the race. Missed breakfast, left too early but it looked decent. Coffee was available all...

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Helpful?
Thank Andrew J
HI Express S, Director of Sales at Holiday Inn Express Hotel & Suites Brentwood North-Nashville Area, responded to this review

Thank you so much for choosing the Holiday Inn Express and Suites Brentwood North! ! We are truly grateful for your stay and we will look forward to your next stop in!

Atlanta
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

We had problems with reservations at another IHG location for a 3 night stay, left there and went to the HI Express in South Brentwood, where the front desk person couldn't even quote us a rate beyond the current day (to have surprise rates for the next 2 days wasn't an attractive option), and finally called the HI Express North....

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Helpful?
Thank AtlantaG123
About Hotel's Favourite Review
HI Express S, Director of Sales at Holiday Inn Express Hotel & Suites Brentwood North-Nashville Area, responded to this review

We really appreciate your kind regards towards our staff. We do hope you'll come and stay again!! Peyton is a wonderful employee and were glad to have him, I've passed on these notes to him. Again thank you!

Bloomington, Illinois
Reviewed 4 weeks ago

I stay at a lot of IHG properties and generally have a good to great experience. My family chose this location to stay at for our overnight on the way to/from Florida. My biggest complaint was check-in is at 3:00 and we arrived both times at 4:30 to rooms not being ready, which was frustrating. The front desk staff was...

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Helpful?
Thank Matt E
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Brentwood North-Nashville Area, responded to this review

Dear Matt E, I'm glad to hear back from one of our IHG Rewards Club members. Your perfect rating for our convenient location inspires us to do more for our guests. I'm also glad to read about your positive remarks for our breakfast options. On the other hand, I'm very sorry to learn that you weren't able to check in...

Merrimac, Massachusetts
Reviewed 4 weeks ago via mobile

This hotel was very nice. It was very clean and the staff was very friendly. I was highly impressed with the continental breakfast. It had very fresh ingredients and some very fun hot options also. The hotel room was very clean as well as the bathroom. I would highly recommend staying here if in the area.

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Helpful?
Thank julia_fisher
Connecticut
Reviewed 5 April 2017 via mobile

Although the staff here are both friendly and helpful, the hotel itself definitely needs some help. The first room we were put in, the AC unit didn't work. The second room, the fridge was not working properly due to being frozen. Thankfully we were able to thaw out the ice and use it the next day. The room itself just...

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Helpful?
Thank Italian_Girl500
HI Express S, Director of Sales at Holiday Inn Express Hotel & Suites Brentwood North-Nashville Area, responded to this review

I thank you so much for your feedback. Although, I know it does not change your stay. Our hotel will be under going an extensive renovation to resolve the issues mentioned. We do apologize for the inconvenience and appreciate your kind regards towards our staff. Please do come again even if it is in the new year and check out...

Bloomington, IL
Reviewed 3 April 2017

Loved the location, loved Linda upon arrival. Even though I phoned in advance requesting an early arrival and was firmly told NO-Linda was kind and checked me at 2pm. Room needed many maintenance items repaired-little things-nothing that made our stay horrible but just needs some love. Loose wallpaper, rusty light fixtures, caulk etc. Housekeeping needs more focus but I will...

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Helpful?
Thank MIrvinGM
Wisconsin
Reviewed 29 March 2017 via mobile

Nice hotel on the outskirts of Nashville. Desk staff seemed annoyed when I approached desk to check in. TV not working and same night shift staff didn't seem to want to be bothered with that either. All was made well in the morning by a super helpful lady at the front counter. Manager greeted us warmly too. Nice place overall

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Helpful?
Thank Nikki D
Reviewed 27 March 2017

I stayed 2 nights and the first one was bad. The train and highway kept me awake. After complaining they moved me to another room which was much better. Rooms were ok, but the first one smelled funny, and they were a few details that bothered me (alarm clock time was wrong, TV remote did not work).

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Helpful?
Thank Antoine D
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Brentwood North-Nashville Area, responded to this review

Dear Antoine D, Thanks for opting to stay with us and going out of your way to share your thoughts. Even though I'm pleased at your satisfactory marks for our hotel staff, it is disconcerting to know that you were able to sleep soundly because of noise disturbance from the train. I absolutely understand that a poor night's sleep can...

Memphis, Tennessee
Reviewed 24 March 2017

We stayed here for an overnight stay because my wife was set to present to a TN House subcommittee. After reading a few of the negative reviews regarding the train, I was a little worried by how noisy it would be. Truth is, it isn't at all. If you have the AC/Fan running in your room, you hardly hear it....

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Helpful?
Thank Steven R
Russellville
Reviewed 13 February 2017 via mobile

Do not stay here. The trains directly behind the hotel run all night long. It's loud both in and outside the hotel. The hallways were dirty, our bathroom was in poor shape (bad toilet, clogged tub), the hot tub didn't work... needless to say it was not the most pleasant place to stay.

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Helpful?
1Thank Felixthecats
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Brentwood North-Nashville Area, responded to this review

Dear Felixthecats, Hello from IHG! I read your review about Holiday Inn Express Brentwood North-Nashville Area, TN and was sorry to see you had some disappointing aspects to your stay. I value your comments as a guest and I sent you a private message separately. Again, thanks for choosing our hotel chain. Looking forward to assist you further. Safe travels!...

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04/06/2017 05/06/2017
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Near Holiday Inn Express Hotel & Suites Brentwood North-Nashville Area

Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The newest addition to the Heart of Nashville/Brentwood, is the Holiday Inn Express Hotel & Suites Nashville-Brentwood, Cool Springs area, Tennessee! We are conveniently Located to I-65 at Exit 74A, just a short drive to Downtown Nashville, Tennessee. With our World Class Service and many Brentwood Businesses, Restaurants and Attractions within walking distance or minutes from our front door, you’ll discover why our guests have selected us as their Preferred Hotel in Nashville! ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Brentwood North-Nashville Area

Address: 5566 Franklin Pike Cir, Brentwood, TN 37027-4321
Region: United States > Tennessee > Brentwood
Price Range: ₹ 8,268 - ₹ 14,276 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Brentwood North-Nashville Area 2.5*
Number of rooms: 110
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Brentwood North-Nashville Area staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Brentwood North-Nashville Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We didn't here any noise and was in room 223”
MIrvinGM, 3 Apr 2017 | Read review
“The odd numbered rooms are on the side of the train tracks which can be a little noisy at times.”
KimW931, 21 Sep 2016 | Read review
“I was on the third floor and the train was never loud.”
sdousley, 14 Jun 2016 | Read review
“The lower level feels like being in the basement and smells like chlorine. Make sure you ask not to be on the lower floor.”
Jane3505, 23 Mar 2016 | Read review
“the elevator is very slow. Stick with a room on the entry level floor”
skip15000, 16 Dec 2015 | Read review
5 of 5
HIExpress.com
US$ 113* /night
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Prices are for 1 room, 2 adults
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