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Four Points by Sheraton Nashville-Brentwood

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Four Points by Sheraton Nashville-Brentwood
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494 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton Nashville-Brentwood
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Showing 491: English reviews
Atlanta, Georgia
Reviewed 27 October 2015

Adequate nights sleep. The staff really tried to be nice, but for the price the rooms have seen better days. The rooms are very old feeling (gaps in-between floor and modling, hole where a door lock should go, etc). The staff constantly seemed confused when checking on things for my room. I had a spurious charge from the gift shop....

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Helpful?
1Thank JamesAX
DavidN-GeneralMgr, General Manager at Four Points by Sheraton Nashville-Brentwood, responded to this review

I am so sorry to hear you experienced such difficulties while with us. Such is certainly not the norm for our hotel. I would very much like to discuss your concerns if you have a moment to contact me. I would also like to invite you back to stay with us a again at no charge so that we provide...

Feeding Hills, Massachusetts
Reviewed 27 October 2015

I arrived for my monthly week long stay and had to once again request a refrigerator for my room (I'm a diabetic and need to refrigerate medicine). My first request at 2pm was ignored, second request with maybe later, subsequent request met with none available, Fourth attempt they just ignored me. Ironically they provide free bottles of water with the...

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Helpful?
Thank Robert T
DavidN-GeneralMgr, General Manager at Four Points by Sheraton Nashville-Brentwood, responded to this review

Thanks for your review. As discussed previously, I do apologize that we were unable to provide you a frig upon request due to our high business levels. It is my hope you will accept my offer to provide you a suite that is equipped with a frig on a return visit. I do hope you will contact me at such...

Reviewed 20 October 2015 via mobile

I couldn't of ask for a better place to stay at the price they offered. It was a spur of the moment mini vacation and we were lucky enough to get this executive king suite. The room was lovely we even extended our stay another night. I will definitely be staying at this hotel again. Also the service was great....

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Helpful?
1Thank Jasmine H
DavidN-GeneralMgr, General Manager at Four Points by Sheraton Nashville-Brentwood, responded to this review

Thanks so much for the kind words! Needless to say I believe we have a great group of associates at the hotel who truly care about the guest experience. I appreciate you recognizing their efforts. Come see us again soon.

Reviewed 19 October 2015

My wife and I got away for a long weekend in Tennessee. It was for our 30th in July but took till October to get away. The hotel manager found out it was our anniversary and upgraded our room to a suite. I'd definitely go back. Rooms were clean, staff were very helpful and polite.

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Helpful?
Thank Kevin M
DavidN-GeneralMgr, General Manager at Four Points by Sheraton Nashville-Brentwood, responded to this review

Thanks for your review and hope to see you back with us very soon!

Cincinnati, Ohio
Reviewed 16 October 2015

The beds were so comfortable and the pillows were down-like. The room was clean and the halls very quiet. The public areas were clean and confortable as well. All of the staff were helpful and polite. The hotel is an easy drive to everything downtown and surrounding areas.

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Helpful?
Thank TMT121
DavidN-GeneralMgr, General Manager at Four Points by Sheraton Nashville-Brentwood, responded to this review

I appreciate the time taken to provide us feedback on your stay. We hope to have you back with us again very soon.

Danville
Reviewed 27 September 2015

It's been a while since I've stayed at a Four Points Sheraton and I have to say I was pleasantly surprised. The modern decor is very welcoming. The front desk staff is very pleasant. Conveniently located just outside of downtown Nashville. There is a Target next door just incase you forget something as well as some dining options. Sleeping rooms...

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Helpful?
Thank Caryl L
DavidN-GeneralMgr, General Manager at Four Points by Sheraton Nashville-Brentwood, responded to this review

I appreciate the time to give us some feedback on your stay. Those pesky outlets can be an issue and although we have additional plugs on the work desk, a few by the bed would be great as well. We are adding such with a new lamp as we replace prior ones. Please try us again soon!

Nashville
Reviewed 26 September 2015

I did not stay at this hotel overnight but was here for a couple days for a business seminar. This is a good location near I65 and convenient to numerous restaurants and not far from Cool Springs Mall. The staff was very friendly and helpful. The bar area was clean and spacious. The meeting room was set up nicely with...

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Helpful?
Thank PamC54
DavidN-GeneralMgr, General Manager at Four Points by Sheraton Nashville-Brentwood, responded to this review

I am glad to hear you enjoyed your room and meeting with us. Our hotel has the largest meeting space in Brentwood and serves as an excellent location for any type meeting or special event. I can assure you that a better experience cannot be had in Brentwood! We look forward to hosting your meeting again next year.

Little Rock, Arkansas
Reviewed 26 September 2015 via mobile

Got corner room. Third time here. Clean, helpful staff. Huge room! Always consistent. Only wish was a free breakfast but with so many great breakfast eateries in town it really isn't necessarily a must. Company website was showing full. Hotels.com got me my corner room!

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Helpful?
Thank Kevin M
DavidN-GeneralMgr, General Manager at Four Points by Sheraton Nashville-Brentwood, responded to this review

I am so glad we were able to get you in with an upgrade too! Glad you had another great stay and we will see you back with us again very soon.

Edwardsville, IL
Reviewed 21 September 2015

The room was spotless and a small lamp was on when we got to our room late at night. This was such a simple but welcoming detail. Fantastic TV, heavenly bed and super nice personnel were the top three things we noticed. It was super close to the interstate, and only minutes from all the fun in Nashville.

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Helpful?
Thank judyjoo
DavidN-GeneralMgr, General Manager at Four Points by Sheraton Nashville-Brentwood, responded to this review

Tis true that the small touches make the difference. We leave the light on, " no royalty shall be paid to Motel 6 for use of that line", as it adds a more welcoming arrival for the guest. I appreciate you noticing the extra touch. We hope to see you back with us soon!

Marietta, Georgia
Reviewed 21 September 2015

My wife and I got this hotel on "Hotwire" at a great price. We were celebrating our 28th anniversary in Nashville. I mentioned this to, the manager as he checked us in and I asked for a quiet room with a good view. He said "Congratulations on your anniversary, I have a good room for you. Let me know what...

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Helpful?
1Thank Alan G
DavidN-GeneralMgr, General Manager at Four Points by Sheraton Nashville-Brentwood, responded to this review

Now that is what I am talking about! I am always excited to see when an associate takes it upon himself to make a difference in a guest's stay. We take great pride in hiring people with a genuine care for other people and the rest is easy. I am so glad our staff knocked your proverbial socks off!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Four Points by Sheraton Nashville-Brentwood, just 9 miles south of downtown, is by the Grand Ole Opry, LP Field, and corporate offices. Our hotel has 3,500sq ft of meeting/event space and free wifi ... more   less 

Additional Information about Four Points by Sheraton Nashville-Brentwood

Address: 760 Old Hickory Blvd, Brentwood, TN 37027-4500
Region: United States > Tennessee > Brentwood
Price Range: ₹ 8,708 - ₹ 13,225 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Nashville-Brentwood 3*
Number of rooms: 212
Reservation Options:
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Also Known As:
4 Points By Sheraton Nashville
Four Points By Sheraton Nashville Hotel Brentwood
Arte Hotel Brentwood
Hotel Style:
#5 Family Hotel in Brentwood
#5 Business Hotel in Brentwood
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Nashville-Brentwood staff and other travellers.
3 questions
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Bolingbrook, Illinois
over a year ago
Temple Hills, Maryland
11 months ago

See all questions (3)

Questions? Get answers from Four Points by Sheraton Nashville-Brentwood staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“southeast rooms high up are more quiet.”
 of 5 bubbles Mnorton2016, 9 Mar 2017 | Read review
“No microwave or refrigerator in the room. TV is high quality.”
 of 5 bubbles L5405FFscottd, 26 Feb 2017 | Read review
“Ask for a room in back (not on Old Hickory”
 of 5 bubbles BT20812, 23 Nov 2016 | Read review
“stay close to the stairs and use them instead of the elevators.”
 of 5 bubbles tb7855, 6 Nov 2016 | Read review
“Microwaves are provided in king rooms. There are two bathrooms and a sleeper sofa.”
 of 5 bubbles ClariceW585, 12 Oct 2016 | Read review
5 of 5