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Four Points by Sheraton Nashville - Brentwood

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Traveller (85)
Room & Suite (32)
Dining (6)
Certificate of Excellence

About

Location
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Certificate of Excellence
GreenLeaders GreenPartner
Four Points by Sheraton Nashville-Brentwood is a hotel in Brentwood, Tennessee located just 9 miles south of downtown and by the Grand Ole Opry, LP Field, and corporate offices. Our hotel has 3,500sq ft of meeting/event space and free wifi
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Property amenities
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Free High Speed Internet (WiFi)
Airport Transportation
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Outdoor pool
Public Wifi
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Safe
Business
HOTEL CLASS
Hotel links
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Special Offer:2 Cocktails on Us!
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Location

Full view
51Somewhat walkable
Grade: 51 out of 100
18Restaurantswithin 1 km
1Attractionwithin 1 km
612Reviews
119Photos
6Q+A
99Room tips
Traveller rating
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  • 73
  • 32
  • 19
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Popular mentions
Overall great experience. Bed was comfortable as all get out, lounge area had a great vibe, and room was overall pretty good. Only negative I can say is the rooms do get some outside noise but not too terribly much!
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Response from RodL383, General Manager at Four Points by Sheraton Nashville - Brentwood
Responded 5 days ago
Hello from your Four Points Brentwood TN family! Thanks for taking the time to share your experience, we cannot wait to have you back very soon!
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We've been there last week. Good hotel but lacks fresh air (apart from air conditioner). I had dinner at the restaurant downstairs, had a bowl of rice with beans and chicken: they forgot to put beans, the chicken tasted strange. So after I felt really sick. Do not recommend.
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Response from RodL383, General Manager at Four Points by Sheraton Nashville - Brentwood
Responded 4 weeks ago
Hello Evgrande, We're very grateful you chose to stay with us during your visit to Brentwood TN. I've shared your experience with the appropriate staff to ensure this situation does not occur in the future. At your convenience, I'd love to hear how we can make this right for you and regain your confidence in our restaurant. We truly apologize and look forward to your response - soon.
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Hotel in need of updating. We had a handicapped accessible room which was much smaller than a regular room. Not ample room for a wheel chair or scooter. No well lighted mirrow for women to put on makeup. The sink in the bathroom had no place to put your vanity or makeup kit
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Response from RodL383, General Manager at Four Points by Sheraton Nashville - Brentwood
Responded 10 Jan 2019
Vicki B, on behalf of myself and my team we truly apologize your stay was not acceptable based on guest room conditions, please rest assured the issues will be resolved to prevent any future opportunities. I'm happy to share our upcoming full renovation scheduled in 2019 - we hope you come back again to regain confidence in our hotel and team. Thanks for sharing your experience to help us improve and we hope to see you again soon!
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This beautiful hotel is located just minutes south of Nashville, off of I-65, in the quiet, upscale city of Brentwood, Tennessee. It is close to shopping and dining, while being a quick drive to the bright lights and hustle & bustle of Music City! The decor is modern rustic,
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Response from RodL383, General Manager at Four Points by Sheraton Nashville - Brentwood
Responded 9 Jan 2019
We take great pride in delivering the expectation and look forward to providing you with more positive memorable experiences with our Four Points Brentwood Family on all of your future stays!
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Horrible breakfast and horrible housekeeping. Breakfast: good amount of options, but the french toast and waffles were ALWAYS hard, cold, and tasteless. I tried them 5 out of the 5 mornings we were there. Housekeeping: multiple times on our 5 night stay our tissue boxes and
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Response from RodL383, General Manager at Four Points by Sheraton Nashville - Brentwood
Responded 9 Jan 2019
Hello JMRpink - I would truly appreciate the opportunity to speak with you regarding your stay - my goal is to make it right - hope to speak with you soon.
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I think they had a little shop in the hotel. If not I’m sure the housekeeping staff have the amenities. But there is a Target next door. So you’re not too far from stores. I just forgot mine and I just got back from a hotel where the extended family was staying. They had no store and no toothpaste. It was a rural town. I understand. This is a nice place. Good luck.
0 votes
Is the pool open in October?
If weather permits we keep the pool open
1 vote
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Vanderbilt Hospital is 9.5 miles from our hotel, with 23 minute drive time (non-peak traffic time) - I would permit minimum 45-60 minutes for rush hour traffic. Travel Safely!!!
1 vote
Thank you for you question regarding a refrigerator in our hotel rooms. Our traditional rooms do not have a refrigerator; however, our suites with two queen beds do. If you have a traditional room reserved and would like a refrigerator, please feel free to call me at 615-630-7510. We provide such on request but our supply is limited. I look forward to hearing from you. David Norman, General Manager
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No shuttle to downtown. I believe the best way to go would be with Uber.
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12
"Another hotel"
"Corner suite my coworker had one and had a better experience"
"The sofa bed in room 705 is broken and uncomfortable."
"Take advantage of the free parking."
"Get a king suite with a sofa bed. HUGE ROOMS!!!!!!!!!!!"
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PRICE RANGE
US$ 118 - US$ 258 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
four points by sheraton nashville hotel brentwood4 points by sheraton nashvillearte hotel brentwood
LOCATION
United StatesTennesseeBrentwood
NUMBER OF ROOMS
212
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