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We stayed two nights and I have no complaints. Though my husband thought they had breakfast in the mornings and they did not. Our room was clean. The front desk clerk was accommodating of my husband's room choice due to his PTSD and even had...More
Friendly staff, efficient check in and the room was fine. This hotel is close to many restaurants, as well as close to I -65. It is inexpensive in an expensive part of town. I would stay here again, as the location and pricing works well...More
Thank Denny R
Response from IHGService, Guest Relations Manager at Candlewood Suites Nashville BrentwoodResponded 15 September 2017
Hi Denny R,
Greetings from Candlewood Suites Nashville-Brentwood, it's a pleasure to read your review!
IHG's vision is to create Great Hotels, Guests Love. That said, your approval for our friendly staff's service level, hotel location, and our pricing surely encourage us to continue working...More
OK, so we have a dog and needed a place south of Nashville. And we're cheap, did I mention that? So this extended stay place popped up on our radar. It's rather old. There is no front desk person from 11-pm to 7-am. Of course,...More
1 Thank TallTVTraveller
Response from IHGService, Guest Relations Manager at Candlewood Suites Nashville BrentwoodResponded 16 September 2017
Thank you for your candid review and for staying with us. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I'm sorry to learn you did not fully enjoy your overall experience with us. Your feedback...More
Visiting a sick family member. It was nice to go back to the hotel for downtime and decompress.
Minus not having a pool we love the hotel. Rooms are very nice. Next visit we will bring our 4 legged kids
Where to begin. We arrived for a late check in and were assisted by a pleasant employee named Josh. It was supposed to be self check in as they don't man the reception desk 24 hours, but Josh saw us and was nice enough to...More
3 Thank sportsmedic1
Response from IHGService, Guest Relations Manager at Candlewood Suites Nashville BrentwoodResponded 4 August 2017
Thank you for leaving a comprehensive review, highlighting not only the bad but also the good points of your stay. I greatly appreciate your kind words regarding our staff. I'm glad they were able to look after your concern during your stay. On...More
Response from Michael C | Reviewed this property |
Since Candlewood is an IHG hotel, I would first go to the IHG website and pay them a compliment and then ask if you can purchase a pillow. I assume they purchase in bulk from a supplier who may or may not sell them retail.