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Extended Stay America - Nashville - Brentwood - South

175 reviews
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Traveller (42)
Room & Suite (27)
Dining (4)
Overview
  • Excellent26%
  • Very good14%
  • Average9%
  • Poor17%
  • Terrible34%
Travellers talk about
“office closes”(2 reviews)
“every week”(2 reviews)
“fresh towels”(3 reviews)
Free Wifi
Free Parking
Non-Smoking Hotel
Suites
Kitchenette
Pets Allowed
Business Centre
2.5 Star Hotel
All hotel details
Offers from Extended Stay America - Nashville - Brentwood - South
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (175)Write a Review
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There are newer reviews for Extended Stay America - Nashville - Brentwood - South
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All reviewsoffice closesevery weekfresh towelsstores and restaurantsfull kitchensouth
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11 - 15 of 174 reviews
Reviewed 2 August 2017

Doesn't look like they clean the rooms. There was mold in the shower, handle on toilet broken, and refrigerator dooor was filthy. The drapes were torn and even though the room as supposed to be non smoking, there were burn marks on the blanket. You...More

Thank gmac42
Response from 00esa, General Manager at Extended Stay America - Nashville - Brentwood - SouthResponded 3 August 2017

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. General Manager

Reviewed 26 July 2017

We stayed here for a last minute reservation. The room was clean and we Enjoyed the stay. The rate was extremely reasonable and the location was very convenient to where we needed to be- friendly staff!!More

Review collected in partnership with Extended Stay
Thank pastormikeg
Response from 00esa, General Manager at Extended Stay America - Nashville - Brentwood - SouthResponded 27 July 2017

Mike, thanks for posting a review so future travelers can read about your pleasant experience here at Extended Stay America - Nashville - Brentwood - South. We are happy you were impressed with our service & your room, and that you found us conveniently located....More

Reviewed 23 July 2017

This hotel was inexpensive but I expected at least a clean room and minimal hotel/motel services. The 'continental' breakfast was minimal at best. My own fault - I didn't realize that Extended Stay America didn't change the towels or sheets or would only provide more...More

Review collected in partnership with Extended Stay
Thank R272RMrobertf
Response from 00esa, General Manager at Extended Stay America - Nashville - Brentwood - SouthResponded 24 July 2017

We sincerely apologize for not living up to your expectations while you were here. You deserved a pleasant stay, but we are extremely sorry we fell short in making this happen for you. Your concerns have been shared with the responsible teams in an effort...More

Reviewed 20 July 2017

You cannot beat the Extended Stay America for value! The price is well below any other hotel and the convenience of having a full kitchen for preparing food enables you to avoid having to eat every meal at a restaurant. The staff overall is attentive,...More

Review collected in partnership with Extended Stay
Thank 173vivienc
Response from 00esa, General Manager at Extended Stay America - Nashville - Brentwood - SouthResponded 21 July 2017

Vivien, thank you for the wonderful comments about Extended Stay America - Nashville - Brentwood - South. We are delighted to read you loved your room along with the kitchenette and were impressed with the service provided by our courteous associates. Your compliments will be...More

Reviewed 16 June 2017

This was the worst hotel experience ever. Be ready for ants, running out of towels and not being able to get replacements. The bedding is so uncomfortable. I should have slept in my car. If this wasn't covered by my company, it would not be...More

Review collected in partnership with Extended Stay
Thank kimbeeb
Response from 00esa, General Manager at Extended Stay America - Nashville - Brentwood - SouthResponded 18 June 2017

Kimbeeb, please accept my apologies for the issues you encountered while you were here. Our team prides itself on delivering wonderful hospitality, so we are sorry this was not your experience with us. I have shared your concerns with the respective teams to ensure this...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Self-Serve Laundry
Business Centre with Internet Access
Room amenities
Microwave
Details
Price range
US$ 77 - US$ 125 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
US$ 77 - US$ 125 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (42)
Room & Suite (27)
Dining (4)
Hotel & Grounds (20)
Bathroom (9)
Questions & Answers
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D R
7 July 2016|
Answer
Response from rehmer | Reviewed this property |
I don't know about the showers but the property is substandard. I would STRONGLY advise to consider other properties. The room we stayed in was dirty, outdated, and generally a mess. There were people lounging around... More
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Votes
Room Tips
"Don't stay at this facility."
Read review
"PICK a different hotel chain. Telleveryone to avoid Extended Stay America!"
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"gets pretty rough hauling your stuff up 3 floors worth of stairs"
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"If you stayed on the ground floor, because there wasn't an elevator, this hotel might be tolerable, but I..."
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