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Worst ever in my entire life - no one cleaned the room (front desk guy said they forgot) filthy toilet with pubic hairs - no help from their corporate when I called- you "booked thru a third party". No one where else to stay the...More
Response from 00esa, General Manager at Extended Stay America - Nashville - Brentwood - SouthResponded 2 days ago
We are sorry you encountered cleanliness issues during your stay. It is very unusual for our front desk team to be unresponsive to the needs of a guest when made aware of these, and our housekeeping staff delivers outstanding service. We sincerely apologize this was not the...More
I have been staying here for years. No fuss, basic hotel. Sometimes there are some kinks, but not enough to keep away. It's in a good area and close to my meetings. Plenty of food and shopping near by. It's like a second homeMore
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Response from 00esa, General Manager at Extended Stay America - Nashville - Brentwood - SouthResponded 5 July 2017
It was a pleasure having you as our guest once again at Extended Stay America - Nashville - Brentwood - South, and thank you for sharing your review with other travelers. It's great to read you enjoyed your stay and our facilities and service were...More
Basic, no frills accommodations in a convenient location in Brentwood. Stayed here for a couple of nights after selling my home and finishing out my job in Nashville. Be aware that this location doesn't always have someone on duty at the front desk. Also, parking...More
Response from 00esa, General Manager at Extended Stay America - Nashville - Brentwood - SouthResponded 2 weeks ago
Thank you for being our guest. We are happy to know you liked our location and that your overall experience was a pleasant one. With that said, we’re sorry for any inconvenience caused. Your feedback is appreciated as it will help us improve our service...More
Was so looking forward to a five week visit with my son, daughter in law, grandson, and soon to be born baby girl! Looking forward to an efficiency suite six miles from them thinking I had found the "perfect" place to stay. The suite was...More
Response from 00esa, General Manager at Extended Stay America - Nashville - Brentwood - SouthResponded 15 August 2017
Thank you for staying at our hotel and for letting us know about your visit. We truly care about delivering excellent service to all of our guests, and we are sorry for the issues you encountered and the inconvenience they caused. Your feedback has been...More
Doesn't look like they clean the rooms. There was mold in the shower, handle on toilet broken, and refrigerator dooor was filthy. The drapes were torn and even though the room as supposed to be non smoking, there were burn marks on the blanket.
Response from 00esa, General Manager at Extended Stay America - Nashville - Brentwood - SouthResponded 3 August 2017
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. General Manager
US$ 78 - US$ 168 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Extended Stayamerica Nashville-Brentwood Hotel Brentwood ,
I don't know about the showers but the property is substandard. I would STRONGLY advise to consider other properties. The room we stayed in was dirty, outdated, and generally a mess. There were people lounging around... More
I don't know about the showers but the property is substandard. I would STRONGLY advise to consider other properties. The room we stayed in was dirty, outdated, and generally a mess. There were people lounging around outside late into the evening. If it wasn't so late we would have gone somewhere else. Good luck if you stay there.