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We just stayed at this location and absolutely loved it. I personally had the best sleep in months due to the comfortable rooms, bed, and pillows. The hotel is kept very clean. But what made our stay even more amazing is the staff. Everyone was...More
Thank Anne T
Response from h20town2, General Manager at Holiday Inn Express WatertownResponded 4 weeks ago
Thank you for the kind words. I'll make sure the entire team gets an opportunity to view your comments! They are an extremely hard working group.
I'm glad we were able to find the missing scarf.
We look forward to seeing you again...More
We stayed here last week with our two children, 4 and 7 years old. When we got in they told us the water slide was only on on the weekends ( it was a wednesday) we were very disappointed as that is why we had...More
Response from h20town2, Front Office Manager at Holiday Inn Express WatertownResponded 28 September 2017
We would like to thank you for your recent review. We are very happy to hear that our front desk agent was able to accommodate you, so that the kids could use the slide. We look forward to seeing you again soon!
We were in town for a American Legion celebration and I am partial to Holiday Inn. I always seem to have great restful stays. This hotel was great from moment we stepped in the front doors. We checked in at a very late hour and...More
Thank Fred N
Response from h20town2, General Manager at Holiday Inn Express WatertownResponded 16 October 2017
Thank you for staying with us and also for your kind words. Our team really appreciates the feedback and I'll make sure to pass on your comments to our front desk agents and our breakfast hosts.
We look forward to serving you again in...More
The friendly staff was very helpful. That was the high point!. Breakfast area pretty standard HIE. But, overall, the property is showing its age. It needs a major overhaul. Furniture is old and worn, carpet is dark and stained (in our room), the AC unit...More
Thank James G
Response from h20town2, Manager at Holiday Inn Express WatertownResponded 27 September 2017
I apologize to hear that we didn't live up to your expectations during your recent stay. We take your comments very seriously and we will work with our housekeeper team to make sure we aren't missing details such as the PTAC issues.
If traveling with children, this hotel offers an enhanced indoor pool area that includes slides. Decor a little older, but clean and staff friendly. Standard GREAT breakfast! Reserved parking for IHG members. First we have seen that in many HIE stays! My only negative comment...More
Thank Lynn S
Response from h20town2, Front Office Manager at Holiday Inn Express WatertownResponded 15 September 2017
We would like thank you for your recent review. We greatly appreciate your feedback. We look forward to seeing you again soon.
US$ 118 - US$ 136 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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