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Very nice room, staff is very knowledgeable and friendly. Clean, quiet and spacious room. I requested a few items and received them for the staff. Breakfast was very good and plentiful. Parking was ample and convenient.More
Response from h20town2, Front Office Manager at Holiday Inn Express WatertownResponded 2 weeks ago
Hawg1122, we would like to thank you for taking the time to write a review about your recent stay. We are very happy that we were able to provide you with the items you requested and that you enjoyed your stay. We look forward to...More
The staff at this property is always ready to help with anything you may need! This hotel is one reason I always try to stay IHG. I can always count on a clean, comfortable room every time I get out of my car. One of...More
Response from h20town2, Front Office Manager at Holiday Inn Express WatertownResponded 28 February 2017
Thank you for your recent review. We are happy to hear that you enjoyed your stay with us. As an IHG Rewards member, we greatly value your feedback.
The staff was very friendly and helpful when we arrived. Our grandkids, ages 4 & 6, loved the pool and slides. The room were spacious and it was very quiet at night. The breakfast was excellent. The kids loved the pancakes!
Response from h20town2, Front Office Manager at Holiday Inn Express WatertownResponded 3 weeks ago
We would like to thank you for your recent review. We are very excited to hear that you enjoyed your stay with us. We are happy that your grandchildren enjoyed the pool area. We look forward to seeing you again soon!
I've stayed here a few times before but I give up. The staff was unhelpful and rude, the room smelled, loud guests were running up and down the halls and slamming doors....DO NOT STAY HERE! There's much better options in Watertown.More
Response from h20town2, General Manager at Holiday Inn Express WatertownResponded 3 July 2017
I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible.
Summer weekends are very busy for us and often times these are guests that do not stay in hotels...More
Again, we had last room of the place. We checked in late. They gave us rollaway bed. We had to leave the window open because something smelled bad. It must be carpet. Compared from other holiday inn express we've been from all over state, BC,...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express WatertownResponded 9 July 2017
Thank you for staying with us and for sharing your experience. It is regrettable that the room allocation and its condition negatively affected your overall satisfaction. Please accept our sincerest apologies for any inconvenience this may have caused you. Your comments are highly...More
US$ 114 - US$ 153 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
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Number of rooms
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