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All reviewsconcierge floorfront deskparking garagedowntown areawithin walking distancerestaurants and barscentral locationup to datefitness centerrooms were cleanbusiness tripwould stay here againstaff was friendlythe room was nicevery nice hotelwe've stayedfree breakfast
I stayed one night. The rooms are very tired and dated. Bathroom is quite tiny. Carpet is worn and all I’ve mentioned above should be renovated . Food from restaurant was good. Room had microwave and refrigerator. Okay for a one night stay.More
Thank Susan P
Response from IHGService, Guest Relations Manager at Holiday Inn Sioux Falls - City CenterResponded 24 November 2017
Hi Susan P,
Thank you for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate the food from our restaurant. However, I was concerned to see that you were not impressed with the...More
The heating system in my room pumped air that smelled of sulphur dioxide. The water from the tap tasted like sulphur dioxide. When I mentioned these problems at the desk, I was told that this smell occurs sometimes when the hotel switches from air conditioning...More
Response from IHGService, Guest Relations Manager at Holiday Inn Sioux Falls - City CenterResponded 23 November 2017
Thank you for taking the time to share your feedback regarding our hotel. It is disheartening to learn about your dismay towards the overall condition of the hotel room. We apologize for any inconvenience this may have caused you. We would love to...More
You can tell the hotel used to be a solid mid-range hotel, but it's in serious need of an remodel.
The good: Downtown location.
The not so good: The sink is in the bathroom. Makes it hard for multiple people to get ready at the...More
Thank d h
Response from Scott G, General Manager at Holiday Inn Sioux Falls - City CenterResponded 1 November 2017
Thank you for your comments. We will use them to help plan our next improvement cycle.
Nice room but bed was worn out - - to soft - - you sagged to the middle. Barely okay for one person - - no way two people could sleep in it. Also either the heat is on or AC on throughout the entire...More
Response from Scott G, General Manager at Holiday Inn Sioux Falls - City CenterResponded 26 October 2017
Thank you for your comments. Please reach out to me with our stay details so that we may address any bed issue. All of our beds are fairly new so we will need to take a look at that specific issue from your stay.
I haven't stayed at a Holiday Inn that looked as old as this place.This hotel needs a face lift both inside and out. The front counter was very friendly at check-in. I would pick another hotel, if I was visiting again.
Response from Scott G, General Manager at Holiday Inn Sioux Falls - City CenterResponded 18 October 2017
Thank you for your comments. The hotel has gone through many transformations and upgrades on a routine schedule.