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BEST WESTERN Empire Towers

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BEST WESTERN Empire Towers
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361 Reviews from our TripAdvisor Community

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Showing 355: English reviews
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Fort Pierre, United States
Reviewed yesterday NEW

this place is ALWAYS clean has friendly caring staff and an amazing HOT breakfast! the pool is always clean and well taken care of! The rooms are spacious and clean. it is located in a great area with easy access to the mall restaurants & great shopping options! I love this place!

Review collected in partnership with Best Western
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Helpful?
Thank tawnam2017
Sibley, Iowa
HOTEL’S FAVOURITE REVIEW
Reviewed 1 February 2017

We had a third floor room at the end of the hall this past Friday night. The room was very quiet and I never heard any noise from the hall. I looked for signs of grunge / poor cleaning but I found a very clean room. The pool area was somewhat small but adequate, clean and very warm (if you...

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Helpful?
1Thank Hoefers
About Hotel's Favourite Review
Amanda T, General Manager at BEST WESTERN Empire Towers, responded to this review

Dear Hoefers, Thank you so much for your kind words! We really appreciate knowing when we do a good job and where we can improve. I'm glad you were able to find some things to eat in the breakfast and am happy to hear you were pleasantly surprised by our variety. We take any suggestions people want to give us...

United States
Reviewed 2 days ago NEW

We have stayed at this location multiple times and have always found the desk people helpful and personable, the rooms tidy and clean, everything works as it should. Not yet have we been disappointed. I do have to say that after trying the breakfast once, we prefer to go out. Not that it is terrible, but it just isn't that...

Review collected in partnership with Best Western
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Helpful?
Thank Noreen W
Rapid City, South Dakota
Reviewed 1 week ago

Recently spent 3 nights here while attending BB tournament. Staff was great and room was large and clean. Free wifi with strong signal. Very nice breakfast. Close to restaurants, bars, and shopping and easy access to Interstate. Highly recommend.

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Helpful?
1Thank rctraveler2017
Amanda T, General Manager at BEST WESTERN Empire Towers, responded to this review

Dear Guest, Thank you for recommending our hotel to other travelers! I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Sincerely, Amanda T General Manager

Rapid City, United States
Reviewed 2 weeks ago

If you are looking for a reasonable place for an entire team, you are in good hands here. The rates are very reasonable and staff is great. If there is a downside, it would be the external temperature in the pool area.

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Helpful?
Thank Kirk B
Amanda T, General Manager at BEST WESTERN Empire Towers, responded to this review

Dear Kirk B, Thank you for taking the time to review your stay with us. We really appreciate your comments about the staff. We do try our best to make each guest feel welcome and taken care of. I'm sorry if you found the pool area too warm. We need to keep it above a certain temperature so the heat...

Minneapolis, United States
Reviewed 3 weeks ago

There are 2 Best Westerns in Sioux Falls. I originally called the Best Western Plus but the receptionist was rude and didn't want to give me any discounts. So this location was my second choice. The staff was very friendly and accomidating but the hotel is very average. Nothing special. I wont be back

Review collected in partnership with Best Western
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Helpful?
Thank Joseph L
Amanda T, General Manager at BEST WESTERN Empire Towers, responded to this review

Dear Joseph L, I am sorry to hear that we did not meet your expectations. Thank you for your positive comment about our staff, we try to provide the best customer care possible. With regards to the rooms, we take pride in offering a clean, comfortable space to relax in whether guests are here for business or pleasure. I hope...

United States
Reviewed 3 weeks ago

Good Value, good location with ease to find and drive to. Near shopping areas and dining. Staff had been helpful and prompt with requests. Pool area was maintained and clean. Husband likes the breakfast offerings.

Review collected in partnership with Best Western
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Helpful?
Thank Elizabeth K
Amanda T, General Manager at BEST WESTERN Empire Towers, responded to this review

Dear Elizabeth K, Thank you for the positive feedback about our hotel. We take pride in catering to our guests' needs the best way we can. I am so glad you were able to enjoy our pool area and that your husband found things to his liking in the breakfast selection. If you're traveliing to Sioux Falls again soon, please...

Murdock, Minnesota, United States
Reviewed 4 weeks ago

We travel for 11 days and we used the Best Westerns for the whole trip and after using them for 5 stays I would recommend them to everyone. They are very clean inside and outside of Motels The breakfast bars were great. Showers were good, we had very friendly people to help use with our needs.

Review collected in partnership with Best Western
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Helpful?
Thank Kathy M
Amanda T, General Manager at BEST WESTERN Empire Towers, responded to this review

Dear Kathy M, I am delighted to here that Best Western has been part of so many journeys that you've taken. I hope that you will stay with us several times more on your next trips. Our staff are always ready to welcome you. Thank you for your loyalty and trust. Sincerely, Amanda T General Manager

Stonewall, Canada
Reviewed 14 February 2017

As we travel a lot we always try to stay at a BW were ever possible. The value, cleanliness, amazing staff and comfy beds keep bringing us back! Simple breakfast makes starting our day easy. Free internet keeps us in touch, and resting by the pool is a great way to unwind. Keep up the great work Best Western!

Review collected in partnership with Best Western
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Helpful?
Thank 388jackiee
Amanda T, General Manager at BEST WESTERN Empire Towers, responded to this review

Dear 388jackiee, Thank you for being a loyal Best Western member. We are truly grateful for the excellent ratings you have provided for our hotel. We look forward to having you stay again. Sincerely, Amanda T General Manager

Watertown, South Dakota
Reviewed 12 February 2017 via mobile

Wasn't a great stay at all. I was playing catch with my little brother and friend in the hallway and got yelled at by the front desk lady. She said we were being too loud and we weren't even making noise. She even threatened to call the cops on us. At night we were sleeping and the front desk lady...

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Helpful?
2Thank Nickhartman16
Amanda T, General Manager at BEST WESTERN Empire Towers, responded to this review

Dear Nickhartman16, I appreciate you taking the time to provide us with candid feedback of your stay. I am very sorry to hear that your stay at the hotel was not up to par. I also apologize for there being confusion about the rules of the hotel. Most of the time we require teams to sign a form stating they...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about BEST WESTERN Empire Towers

Address: 4100 W Shirley Pl, Sioux Falls, SD 57106-0707
Region: United States > South Dakota > Sioux Falls
Price Range: ₹ 5,229 - ₹ 8,693 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Empire Towers 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Best Western Empire Towers Hotel Sioux Falls
Best Western Sioux Falls
Sioux Falls Best Western
Best Western Empire Hotel
Hotel Style:
#1 Family Hotel in Sioux Falls
#5 Romantic Hotel in Sioux Falls
#21 Business Hotel in Sioux Falls
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Empire Towers staff and other travellers.
3 questions
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Pierre
5 months ago
over a year ago
Aberdeen, South Dakota
over a year ago

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Questions? Get answers from BEST WESTERN Empire Towers staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We always prefer the king bed standard room. Lots of space for us and a Pak 'n Play.”
 of 5 bubbles MikeBrownSD, 4 Jan 2017 | Read review
“Rooms are quiet and a lot of light for any paper work.”
 of 5 bubbles wicksviolet, 18 Dec 2016 | Read review
“We stayed on the 3rd floor and had no issues whatsoever”
 of 5 bubbles JenGo4, 11 Oct 2016 | Read review
“Motel has easy and convenient elevator access to all floors”
 of 5 bubbles paulmU4660DC, 8 Oct 2016 | Read review
“Stay someplace else!”
 of 5 bubbles xyzsail, 8 Sep 2016 | Read review
5 of 5