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BEST WESTERN Ramkota Hotel

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688 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Ramkota Hotel
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Showing 658: English reviews
Chicago, Illinois
Reviewed 16 October 2016 via mobile

We got here early in the day and we're able to check in earlier. They do not offer breakfast with the hotel stay but the amenities are great. There is a nice restaurant in the premises and the water park, pool and fitness center are nice. Very clean, quiet, easy access and nearby multiple restaurants and a mall.

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Helpful?
Thank Fabiola B
Michelle L, General Manager at BEST WESTERN Ramkota Hotel, responded to this review

Thanks so much for sharing your experience about your recent stay at our hotel. We greatly appreciate your business and your feedback. Best wishes to you in your future travels.

Gales Ferry, Connecticut
Reviewed 13 October 2016

This is a lovely hotel. It's pretty nice-looking, and the lobby is spacious and very western. The rooms are big, well appointed, and very clean. The laundry works well and is priced reasonably. I had a fabulous salad from the restaurant, priced reasonably, as well. The staff was kind, friendly, helpful. It's a terrific hotel! One thing to note -...

Review collected in partnership with Best Western
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Helpful?
Thank carrieBjacobson
Michelle L, General Manager at BEST WESTERN Ramkota Hotel, responded to this review

Thanks so much for staying with us and for sharing your insight about your recent visit to our hotel. I'm so glad you enjoyed our hotel and restaurant. While not all of our rooms have had refrigerators previously, we are currently undergoing renovations and next year will add refrigerators and microwaves to all our rooms, along with a completely fresh...

appleton, WI, United States
Reviewed 13 October 2016

Being that this is a convention place and water park I can understand whey there is not breakfast offered, but I missed it. The restaurant looked busy even though we picked up sandwiches elsewhere, I would have enjoyed trying it for supper. But for breakfast, it would have taken longer than we wanted to take so we went to nearby...

Review collected in partnership with Best Western
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Helpful?
Thank Diane W
Michelle L, General Manager at BEST WESTERN Ramkota Hotel, responded to this review

Thanks so much for staying with us on your recent visit to Rapid City and for taking the time to offer feedback on your experience. We hope to have the chance to host you again in the future.

Estherville, United States
Reviewed 12 October 2016

This place is huge. Seven buildings with hotel rooms, two convention centers, plus meeting rooms, In-door pool and a water park as well. Minervas restaurant has great food, and fantastic service. Would stay again. next time, maybe see Mt. Rushmore.

Review collected in partnership with Best Western
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Helpful?
Thank Paul S
Michelle L, General Manager at BEST WESTERN Ramkota Hotel, responded to this review

Thanks so much for staying with us and for offering us your feedback on your recent visit. We hope to have the opportunity to have you stay again in the future and definitely hope you get to Mount Rushmore! Best regards.

Reviewed 10 October 2016 via mobile

This is an awful hotel. The rooms are old, dark and have a terrible atmosphere. The lobby is beautiful but that's all that is nice. We booked a nice room but threnody got put in a terrible old motel feeling room. We asked to change. The front desk lady did but she wasn't happy about it. She said the second...

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Helpful?
Thank Clyde V
Michelle L, General Manager at BEST WESTERN Ramkota Hotel, responded to this review

Thank you for taking the time to share your feedback with us. I'm sorry that your room wasn't as you expected. We agree that some of our rooms are in need of updating, which is why I am happy to report that our hotel is undergoing a complete renovation over the next year. We will have more than half our...

Chico, California, USA
Reviewed 4 October 2016 via mobile

We usually stay at Best Western when we travel, as we typically like the quality of the hotel. This time we were disappointed. The good: --The young lady at the desk who checked us in was very pleasant, --The bed was very comfortable, --Bathroom was clean, though unattractive The bad: --the bedroom carpet was stained and filthy, --the windows in...

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Helpful?
Thank rdavisn
Michelle L, General Manager at BEST WESTERN Ramkota Hotel, responded to this review

Thank you for staying with us during your recent trip to the Black Hills, and for taking the time to share your experience. Please accept my apologies for the items you mentioned in your review. I agree, some of our rooms are worn and dated, and in need of a refresh. I'm happy to report that our hotel will undergo...

Sioux Falls, South Dakota
Reviewed 30 September 2016

Perhaps this review is through rose colored glasses. This was an overnight crash-and-dash business trip to Rapid City...and we have a corporate rate at this hotel. SO---I may be looking at value in a different light. The AAA rate I found is $119 so. I'm going to review as though THAT is what I paid. The room I was in...

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Helpful?
Thank Robert R
Michelle L, General Manager at BEST WESTERN Ramkota Hotel, responded to this review

Robert - thank you so much for staying with us and for taking the time to offer such detailed and valuable insight into your recent stay experience. We agree that the hotel is showing a bit of her age, and I'm happy to report that the hotel is undergoing a complete renovation over the next 15 months. The wing you...

United States
Reviewed 29 September 2016

Convenient location. Gym leaves a lot to be desired, and no complementary breakfast. Other than that the tv, bed, and room did the job. Comfortable and quiet. Not a bad place at all, just a little older.

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Helpful?
Thank whitelobster
Michelle L, General Manager at BEST WESTERN Ramkota Hotel, responded to this review

Thanks so much for staying with us and for taking the time to offer some feedback about your recent stay. I'd really be interested in hearing how you think we might improve our fitness center. So if you would be willing, please email me any thoughts you may have to MLamphere@RamkotaRC.com. Best regards.

Reviewed 27 September 2016

This BW is connected to a restaurant but there is no complementary breakfast. So just a basic room. Seems to cater to conventions and meetings, not to travelers. Very long walks from room back to the annexed restaurant. With an annexed restaurant, I would expect BW to offer a 10% discount at the restaurant for guests.

Review collected in partnership with Best Western
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Helpful?
Thank dennisl689
Michelle L, General Manager at BEST WESTERN Ramkota Hotel, responded to this review

Thanks so much for staying with us and for taking the time to write. I appreciate your candid feedback and your suggestion for a discount coupon for our guests to redeem at Minervas. Because of the nature of our lease arrangement, we do not provide complimentary breakfast. However, we will be reviewing that policy and hoping to find a way...

Cardiff, United Kingdom
Reviewed 26 September 2016

The hotel is situated next to the interstate so easy access, however the acoustics were loud, you could hear doors banging and the housekeeping knocking doors at 07:30 in the morning. We stayed 2 nights and when we returned for our 2nd night the room was not made up, which is not what I expected from a "Best Western" hotel

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Helpful?
Thank Martynwo
Michelle L, General Manager at BEST WESTERN Ramkota Hotel, responded to this review

Thank you for staying with us during your visit to Rapid City. We appreciate your business and your taking the time to share your feedback with us. You should have received daily housekeeping service during your stay unless you had a "do not disturb" sign on your room. We do have housekeeping staff on hand each day from 8:30am until...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Restaurant
  • Room Service
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Restaurant
  • Golf Course
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
Western and Native American decor rooms PLUS Western hospitality! Free waterpark passes included with rates; full service Minerva's Restaurant and Bar; free computers/printers and internet access. Fitness Room, huge indoor pool, gift shop and complimentary shuttle. Across the street from the Rushmore Mall (110 stores) and movie theaters. ... more   less 

Additional Information about BEST WESTERN Ramkota Hotel

Address: 2111 N Lacrosse St, Rapid City, SD 57701-7858
Region: United States > South Dakota > Rapid City
Price Range: ₹ 5,786 - ₹ 12,662 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Ramkota Hotel 3*
Number of rooms: 267
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Also Known As:
Best Western Rapid City
Rapid City Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Ramkota Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN Ramkota Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose rooms as far away from I-90 as possible if you want to open a window.”
 of 5 bubbles denningj2014, 16 Nov 2016 | Read review
“Dogs? Choose first floor courtyard facing room. Courtyard is closed in, so safe just in case Fido gets off leash.”
 of 5 bubbles L7236DDjillb, 23 Aug 2016 | Read review
“Go to another hotel!”
 of 5 bubbles tjoia, 1 Aug 2016 | Read review
“May want to consider another hotel”
 of 5 bubbles Romar556, 23 Jul 2016 | Read review
“The hotel is VERY large. Ours was loud because our balcony faced the pool patio.”
 of 5 bubbles craindedo, 15 Jul 2016 | Read review
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