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GrandStay Residential Suites Hotel Rapid City

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GrandStay Residential Suites Hotel Rapid City
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431 Reviews from our TripAdvisor Community

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There are newer reviews for GrandStay Residential Suites Hotel Rapid City
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Showing 429: English reviews
Huron SD
Reviewed 21 March 2016

My 4th stay at this hotel. Always clean, and never any problems. My go to place when I visit my daughter and her family. Scrambled eggs for the breakfast would have been nice, but not a big deal. Rooms are big and always clean.

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Thank Lee C
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Good Afternoon Lee C. Thank you for the kind review about our property. We are very pleased to see that you have stayed with us 4 times now and every time has been a great experience. We also hope you enjoyed spending time with your daughter and her family. Our hot breakfast food is on a 3-4 day rotation of...

Pine Ridge, South Dakota
Reviewed 15 March 2016

I really like the rooms, I like the professional and knowledge of the staff.The breakfast is always good, The pool and hot tub are always clean.The rates are always affordable, the motel is located in a good area.

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Thank 883dougn
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Good Morning 883dougn Thank you for choosing GrandStay has your preferred hotel when traveling to Rapid City, SD. We appreciate you taking the time out of your day to review our property. We are very pleased to hear that you enjoyed all aspects of your property. We take great pride in our property and our customer service. We look forward...

Gordon, Nebraska
Reviewed 9 March 2016

We had a great experience! Definitely will book again! We have stayed there before and always come back. We love the spacious rooms. Very clean! The breakfast was fantastic, the selection of food was great! A lot of family and friends stay there, so recommend it to everyone. Thank you for a pleasant stay!!

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Thank 848russellj
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Good Morning 848russellj- Thank you for taking the time to review our property and for giving such kind words regarding your stay. We take great pride in our customer service and making sure each and every guest has a grand experience with us. We appreciate having you as our guest and all of your family and friends as well. Once...

Gillette, Wyoming
Reviewed 7 March 2016

This is our home away from home, Gavin and his staff are extra caring, taking care of our every need. They always accommodate us even when they are overbooked. It is always exceptionally clean even when it muddy out. The rooms are fully furnished with kitchen utensils, they are spacious and comfy. The pool and exercise is wonderful. The breakfast...

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Thank T2689VXericm
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Good Morning T2689VXericm- Thank you for the kind words about our property. We are very pleased you had a grand experience with us and enjoy all aspects of our property. We take great pride in serving all our guests with exceptional service and you are one great example of that. We appreciate your continue support of our property and we...

Sioux Falls, South Dakota
Reviewed 29 February 2016

While my room was ok my friends room had the feces problem under there sheets. While complaining to the front desk the clerk NEVER apologized and my friends become Very upset. Police where called and the where evicted. all for finding Feces under there sheets and NEVER getting so Much as an apology. We've stayed there four times now but...

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Thank 354laynes
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Thank you for taking the time to review our property. There were several other issues that took place regarding your friends. We are not sure how the feces were on the bed as that room was fully cleaned by housekeeping staff that day. We did our best to resolve the issue but do to the level of intoxication of your...

Gillette, Wyoming
Reviewed 25 February 2016

First time staying here, although we have stayed in the area before. Fantastic place to stay! Loved our room, was much better than the pictures appeared online. Will definately stay again and can't wait to tell our friends!

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Thank Janelle V
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

We are very pleased to hear that you had a great stay at our property during your visit to Rapid City, SD. We take great pride in our customer service and making sure that each guest has a grand experience. We can not say Thank you enough for spreading the word to all of your friends about our property. Once...

Gordon, Nebraska
Reviewed 11 February 2016

Great for families, especially the 2 bedroom suites with privacy doors, living room, kitchenette. Regular sized refrigerator with automatic ice makers in freezer are great. Hot tub and pool are good. Breakfast is average with mix of warm and cold foods available. Cons: No housekeeping, limited views, limited items in "store". We stay here each time we come to the...

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Thank DCCT1
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Thank you for making GrandStay your preferred hotel when traveling to Rapid City. We are happy to hear that you enjoy all aspects of our property. We take great pride in have exceptional customer service and making our guests feel at home. Once again thank you for making GrandStay your home away from home. Thank you Sincerely, Gavin Fawbush

Watertown, South Dakota
Reviewed 10 February 2016

We enjoy staying here because of the little living quarters and the separate bedroom. It makes it feel just a little more comfortable. The hotel is also located within close proximity of restaurants and shopping.

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Thank 88darlab
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Thank you for your kind review on our property. We are pleased to hear that you enjoy the layout of our rooms. Having that privacy bedroom is very enjoyable. Once again thank you for making GrandStay your preferred hotel when traveling to Rapid City, SD. Thank You Sincerely, Gavin Fawbush General Manager

SeaTac, Washington
Reviewed 19 January 2016

Housekeeping was terrible. Almost no cleaning done, the 2 times it was attempted. 8 night stay = almost no service = running out of everything, and no housekeeper in sight to ask for replacements. Front desk was overworked in the evenings, trying to get things the housekeepers should have supplied.

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Thank westcoast2016
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Thank you for your review on our property. We take all reviews and use them as training tool for our staff. As we are always looking to improve. When our guests stay 7 nights or more they receive housekeeping twice a week. I apologize for the confusion that was made during your stay regarding housekeeping and how often they would...

Rapid City, South Dakota
Reviewed 11 January 2016

Window lock broken on first floor room, also did not close properly so drafty on a 6° night. Carpets were not very clean. Bed was comfortable. Nice room layout, so could have been much better with a little work.

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Thank lenores230
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Thank you for taking the time to review our property. We take great pride in our customer service and making sure each and every guests experience a grand time during their stay with us. We also use these reviews as a training tool for our staff. I apologize for the window not locking properly during your stay with us. We...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about GrandStay Residential Suites Hotel Rapid City

Address: 660 Disk Dr, Rapid City, SD 57701-7875
Region: United States > South Dakota > Rapid City
Price Range: ₹ 5,500 - ₹ 12,409 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — GrandStay Residential Suites Hotel Rapid City 2.5*
Number of rooms: 53
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Hotel Style:
#8 Business Hotel in Rapid City
#9 Romantic Hotel in Rapid City
#14 Family Hotel in Rapid City
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Questions & Answers

Here's what travellers have asked, with answers from GrandStay Residential Suites Hotel Rapid City staff and other travellers.
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Questions? Get answers from GrandStay Residential Suites Hotel Rapid City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I liked being on the end by the back, easier to move luggage in and out, very quiet.”
 of 5 bubbles Lescha, 2 Jul 2016 | Read review
“316 has a great Jacuzzi.”
  • Tub shower combo
  • Room 316 kitchen area
  • Room 316
 of 5 bubbles Honeybun51, 27 Jun 2016 | Read review
“Wifi was free but didn't work well.”
 of 5 bubbles 499lel, 27 Jun 2016 | Read review
“Stayed in a suite. Would highly recommend.”
 of 5 bubbles 69jenp, 24 Sep 2015 | Read review
“We were on the 2nd floor but all floors would be quiet I think”
 of 5 bubbles ottobottodog, 22 Sep 2015 | Read review
5 of 5