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AmericInn Lodge & Suites Rapid City

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AmericInn Lodge & Suites Rapid City
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557 Reviews from our TripAdvisor Community

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There are newer reviews for AmericInn Lodge & Suites Rapid City
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Showing 549: English reviews
Detroit, Michigan
Reviewed 24 May 2015 via mobile

The staff are very friendly & professional here & willing to help in anyway they can. A+++ to them! Our room was clean & satisfactory as well. My family enjoyed the pool area every evening! & the slide was such a fun experience for my daughter! My only complaint is the breakfast area is too small & on a busy...

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Helpful?
Thank mckscho
East Troy, Wisconsin, United States
Reviewed 23 May 2015

I like AmericInns. They are my "go to" place to stay as they are usually quiet. This hotel was busy and very noisy two nights with barking dogs waking us up at 3:00am. Too bad since the rooms are nice. And we didn't receive our email confirmation until the day after we arrived.

Review collected in partnership with AmericInn Hotels and Suites
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Helpful?
2Thank Jim M
AmericInn L, Manager at AmericInn Lodge & Suites Rapid City, responded to this review

I'm sorry to hear you were troubled by the noise of neighboring guests' pets. We are a pet-friendly hotel, but it's unfortunate that pets don't always know and respect bedtimes. Please do let us know in the future if there are any troubles with noisy furry neighbors, and we'll be sure to help facilitate a more quiet evening. We hope...

Laramie
Reviewed 19 May 2015

The hotel was pretty nice. But was in need up some repairs. The seat in the shower was cracked and you couldn't sit on it without getting pinched. The pool/hot tub area was great! But the breakfast area was way too small. And was too crowded to eat there. And the staff wasn't very friendly. And they had our reservation...

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Helpful?
Thank Fairy B
AmericInn L, Manager at AmericInn Lodge & Suites Rapid City, responded to this review

I'm so sorry to hear that your stay was not the wonderful experience it should have been. And certainly not the high standard we set for ourselves here at the AmericInn. We'll certainly have our maintence crew take a look at the seat in that shower and see about getting it fixed. And I'm thoroughly sorry that your check-in process...

Mobridge, South Dakota
Reviewed 17 May 2015

We walked in to the hotel without reservations and were greeted by 2 very nice young desk clerks, we had our room in minutes, we stayed in an executive suite for the price of a campground pad. Our room was great { very clean, comfortable king bed, chairs desk and sofa} nice pool with tunnel waterslide. Lot's of options for...

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Helpful?
Thank Robert H
AmericInn L, Manager at AmericInn Lodge & Suites Rapid City, responded to this review

We're overjoyed to hear that you enjoyed your experience. And always welcome new guests to come and enjoy the AmericInn experience. Hope to see you again soon! Kelsey Baker Assistant General Manager

Aberdeen, South Dakota
Reviewed 15 May 2015 via mobile

Very willing staff to get the service all staff I dealt with was extremely helpful rms were.spotless smelt fresh and.were inviting hot.tub was not working.way it.should but when another guest mentioned to front desk manager went to see if she could get it working correctly extremely happy will definitely stay again and will recommend to friends

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Helpful?
Thank traveling_gy
Rapid City, South Dakota
Reviewed 14 May 2015

My Family including our dog stayed for a week while on vacation, the hotel was nice clean and the beds where quite comfortable, but the truly wonderful part of our stay was the staff. No matter how busy they were, they took their time with each guest who needed anything. Kevin D stopped and assisted me on the best way...

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1Thank Bobbi F
Belgium, Wisconsin
Reviewed 29 April 2015

We had booked this hotel online before we left for our 9 day vacation, and requested a room with a hot tub, as we drove many hours we thought the relaxation would be nice. Upon arrival staff was very friendly, and efficient When entering the room, the floor was not vacuumed (food particles), and their was hair still in the...

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Helpful?
Thank Tammy S
AmericInn L, Manager at AmericInn Lodge & Suites Rapid City, responded to this review

Tammy S, We are dissapointed as you are to hear that your stay with us was not up to expectation. It was certainly not up to our expectations either. This is certainly not the high standard of room cleanliness that we always strive for, and I apologize that you had to have an experience that was less than wonderful. We...

Rapid City, South Dakota
Reviewed 29 April 2015

We almost stayed somewhere else close by but didn't like the look of the place. Then we chose this hotel. What a difference! The hotel is very nice; indoor pool, water slide and hot tub, great lobby, all VERY clean. The room was very well appointed with comfortable beds, large TV, fridge, microwave. Also spotless. What really stood out was...

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1Thank Kim G
Reviewed 20 April 2015 via mobile

So I booked this online as a birthday present to myself. I've stayed here with family and loved the service and cleanliness! Online, I specifically asked for a king size bed for my boyfriend and myself. I got here and the website screwed it up. The front desk fixed it at no extra charge AND I got a whirlpool for...

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Helpful?
Thank Emery222
AmericInn L, Front Office Manager at AmericInn Lodge & Suites Rapid City, responded to this review

We're always delighted to have you stay with us. And more than happy to help make your stay a pleasant experience. We were disapointed that the third-party booking site chose the incorrect room type for you, and luckily enough we had rooms that night to make sure we could ensure you had the wonderful birthday you deserve! Never hesitate to...

Sheridan, Wyoming
Reviewed 15 April 2015

We arrived early (about noon) although check in is not till 3 PM. We were able to get a room but since the room I had reserved was not yet available, we were given an UPGRADED room on the 3rd floor with elevator access. We stayed in an executive king room and everything was perfect - the bed was absolutely...

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Helpful?
Thank Stella S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
We are conveniently located off I-90 (Exit 59) in Rapid City, South Dakota. While staying at the AmericInn Rapid City hotel, make time to explore the area, including a visit to the incredible Mount Rushmore, the equally inspiring Crazy Horse Monument, Wind Cave National Park, Custer State park, South Dakota casinos and the stunning Black Hills National Park. ... more   less 

Additional Information about AmericInn Lodge & Suites Rapid City

Address: 1632 Rapp St, Rapid City, SD 57701
Region: United States > South Dakota > Rapid City
Price Range: ₹ 3,540 - ₹ 14,502 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — AmericInn Lodge & Suites Rapid City 2.5*
Number of rooms: 96
Reservation Options:
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Also Known As:
Americinn Lodge And Suites Rapid City
Americinn Lodge & Suites Rapid City Hotel Rapid City
Americinn Hotel Rapid City
Americinn Rapid City
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Questions & Answers

Here's what travellers have asked, with answers from AmericInn Lodge & Suites Rapid City staff and other travellers.
1 question
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Questions? Get answers from AmericInn Lodge & Suites Rapid City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They are all nice.”
 of 5 bubbles donaldr155, 7 Dec 2016 | Read review
“Any needs u have let them know at check in (to save a trip back) ALWAYS more then happy to accommodate!”
 of 5 bubbles michellemP6741WL, 23 Nov 2016 | Read review
“This is a hotel for families if your ok with children - enjoy!”
 of 5 bubbles sandy4liberty, 13 Nov 2016 | Read review
“If you MUST go in August, book well in advance!!!”
 of 5 bubbles Kreighton, 4 Aug 2016 | Read review
“Horrible Wifi, Don't eat eggs. They charge you refundable $60 for damage.”
 of 5 bubbles 831arifu, 5 Jul 2016 | Read review
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