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Hotel Alex Johnson Rapid City, Curio Collection by Hilton

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Hotel Alex Johnson Rapid City, Curio Collection by Hilton
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1,415 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Alex Johnson Rapid City, Curio Collection by Hilton
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Showing 1,391: English reviews
Newcastle Upon Tyne
Reviewed 6 June 2016

Fnatadric location, no to for 1st 3 day moved room which was near outside fans to noisy so very little sleep....but we had a tv!! I would recommend this hotel staff were fantastic especially the Maintence guy and the cleaning staff.

Review collected in partnership with Curio – A Collection by Hilton
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Thank delight46
GMAlexJohnson, Manager at Hotel Alex Johnson Rapid City, Curio Collection by Hilton, responded to this review

On behalf of the entire staff at the Hotel Alex Johnson, I wanted to reach out and thank you for your feedback. This feedback helps us see what we are doing right and where we can improve. We are so happy to know that you enjoyed your stay in the beautiful downtown Rapid City and that we could contribute to...

Sioux Falls, South Dakota
Reviewed 5 June 2016

Rating this hotel as follows: Overall the toilets are in need of updating Our toilet was very slow and needed service during our stay The location of this hotel is excellent Overall, it's a nice place to stay when in Rapid City

Review collected in partnership with Curio – A Collection by Hilton
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GMAlexJohnson, Manager at Hotel Alex Johnson Rapid City, Curio Collection by Hilton, responded to this review

We appreciate the feedback as it helps us see what we are doing right and where we can improve. We will share your comments with our staff members to ensure we provide great service and amenities to all of our guests. We are currently undergoing a complete remodel of all of our rooms as we just joined with Hilton in...

Reviewed 5 June 2016

Great hotel to stay in downtown Rapid City. Amazing rooms! Was on a group trip to South Dakota from Nebraska. Will stay here if I visit SD again. The checkin took a bit time since we were a group of 16 but it was well organized.

Review collected in partnership with Curio – A Collection by Hilton
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GMAlexJohnson, Manager at Hotel Alex Johnson Rapid City, Curio Collection by Hilton, responded to this review

Thank you for this feedback helps us see what we are doing right and where we can improve. We can use it as a tool to help with training and our continued growth. As a historic facility, the rooms are all completely different configurations from each other which adds to the uniqueness of our hotel. Sometimes that's the fun part...

Reviewed 5 June 2016

The hotel location was perfect. The location provided easy and fastest access to mount Rushmore and other major tourist attractions in Rapid City.from the hotel to mount Rushmore was less than 30 minute.From our arrival to our departure, the staff were excellent. The Bell staff came to welcome and assisted with our luggage and valet park our car. the check...

Review collected in partnership with Curio – A Collection by Hilton
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GMAlexJohnson, Front Office Manager at Hotel Alex Johnson Rapid City, Curio Collection by Hilton, responded to this review

Thank you for taking the time to visit TripAdvisor. Your feedback is very important to us and crucial to our overall success. We are so happy to know that you enjoyed your stay in the beautiful downtown Rapid City and that we could contribute to a memorable experience for you. Our staff works hard and it is wonderful to hear...

Reviewed 4 June 2016

I will not stay here again. it felt more like a cell or closet than a hotel room. we asked for a crib for my 1 year old and they delivered a pack n play stained in urine. I would not recommend staying here

Review collected in partnership with Curio – A Collection by Hilton
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GMAlexJohnson, Front Office Manager at Hotel Alex Johnson Rapid City, Curio Collection by Hilton, responded to this review

Thank you taking the time to make us aware of the issues with your visit to our hotel. Please accept my apologies for the inconvenience you experienced with our hotel and know that your feedback will be shared with our team. We will make adjustments as we always strive to provide the best possible service and product for our guest....

South Amboy, New Jersey
Reviewed 4 June 2016

Probably the most dollars per square foot of room I've ever been in. No restaurant in hotel, but walkable dining nearby. The proximity to Mt. Rushmore, Crazy Horse monument (don't miss the museum), and very cool towns around is the main reason to stay in Rapid City. Must go to Custer State Park where you are guaranteed to see some...

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GMAlexJohnson, Front Office Manager at Hotel Alex Johnson Rapid City, Curio Collection by Hilton, responded to this review

Thank you for taking the time to visit TripAdvisor; your feedback is very important to us and crucial to our success. Please accept my apologies for failing to live up to your expectations. As well as having Starbucks just off of the lobby, our hotel also has two bars that double as restaurants: Paddy O'Neills is our Irish pub located...

syracuse,ny, United States
Reviewed 3 June 2016

Saw this hotel on hilton website and loved the lobby pictures. We decided to try it for a night and loved it. Usually city hotels are not our thing- parking is usually expensive and not near. We were allowed to pull up curbside, check in, and they held our bags for us since we were early and the room wasn't...

Review collected in partnership with Curio – A Collection by Hilton
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Thank Anne J
GMAlexJohnson, Front Office Manager at Hotel Alex Johnson Rapid City, Curio Collection by Hilton, responded to this review

Thank you for the wonderful feedback! We're delighted to hear you enjoyed your recent stay at the Hotel Alex Johnson and that we did not disappoint you with our renovations. We are very excited about the changes coming to the hotel and I can assure you that once complete, it will be a sight to behold! Thank you also for...

Gillette, United States
Reviewed 3 June 2016

I experienced excellent guest service at the Alex Johnson hotel in Rapid City, SD. The room they assigned me was quiet but extremely small. I chose the hotel because it is the only Hilton hotel in Rapid that allows pets. Keep in mind there is not pet area outside. Bring your pet bags. There is lots of green space on...

Review collected in partnership with Curio – A Collection by Hilton
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Thank Jeri K
GMAlexJohnson, Front Office Manager at Hotel Alex Johnson Rapid City, Curio Collection by Hilton, responded to this review

Thank you for taking the time to visit TripAdvisor. Your feedback is very important to us and crucial to our overall success. We are so happy to know that you enjoyed your stay in the beautiful downtown Rapid City and that we could contribute to a memorable experience for you and your furry companion! Our staff works hard and it...

Edmond, Oklahoma
Reviewed 3 June 2016

All the expectations of an old updated hotel. The bar/restaurant on the top floor was nice. Stayed in a recently renovated room. Walls are paper thin, you can hear everything. A few drunk native Americans roaming around at night made the wife uneasy. I believe there is a nearby shelter. Breakfast right across the street is great, skip the Starbucks...

Review collected in partnership with Curio – A Collection by Hilton
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GMAlexJohnson, Front Office Manager at Hotel Alex Johnson Rapid City, Curio Collection by Hilton, responded to this review

Thank you for taking the time to review our hotel. We appreciate and value all of our guests' feedback, both positive and constructive, as it is an excellent tool to continually improve our processes and afford a better experience for our future guests. Thank you again for taking the time to connect with us. We hope to see you soon!...

Cumming, Georgia
Reviewed 3 June 2016 via mobile

Had a great visit at Hotel AJ. Andrew the valet was most helpful. He always hustled to get vehicle BC he knew we were short on time. I was really distracted one time and again short on time and I realized I left cell phone in car. He ran the phone back to me.

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GMAlexJohnson, Front Office Manager at Hotel Alex Johnson Rapid City, Curio Collection by Hilton, responded to this review

Thank you for sharing your experience at the Historic Hotel Alex Johnson. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. I will share your comments with our staff members and make sure that Andrew receives recognition for going above and beyond....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Laundry Service
Official Description (provided by the hotel)
Since 1928, the historic Hotel Alex Johnson has welcomed visitors from around the globe. Located at the heart of Downtown Rapid City, the Hotel Alex Johnson is an easy 25-minute drive from Mount Rushmore and is listed on the National Register of Historic Places. The Hotel Alex Johnson includes 143 rooms and suites and houses the Vertex Sky Bar, Paddy O'Neills Irish Pub, Seattle's Best Coffee, Chubby Chipmunk Hand-Dipped Chocolates, AJ's Wicked Salon and the Alex Johnson Mercantile. The Hotel Alex Johnson Rapid City is now a part of the Curio Collection by Hilton and welcomes Hilton HHonors guests. ... more   less 

Additional Information about Hotel Alex Johnson Rapid City, Curio Collection by Hilton

Address: 523 6th St, Rapid City, SD 57701-2725 (Formerly The Hotel Alex Johnson, an Ascend Collection hotel)
Region: United States > South Dakota > Rapid City
Price Range: ₹ 4,628 - ₹ 17,862 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Alex Johnson Rapid City, Curio Collection by Hilton 3*
Number of rooms: 143
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hilton Hotels Direct, Hotels.com, Travelocity, Priceline, Agoda, HotelsClick, Hotel.de, Reservation Counter, HRS and Despegar.com so you can book your Hotel Alex Johnson Rapid City, Curio Collection by Hilton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Alex Johnson Hotel
Alex Johnson Rapid City
Hotel Style:
#2 Spa Hotel in Rapid City
#10 Business Hotel in Rapid City
#18 Family Hotel in Rapid City
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Alex Johnson Rapid City, Curio Collection by Hilton staff and other travellers.
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Questions? Get answers from Hotel Alex Johnson Rapid City, Curio Collection by Hilton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had room 704 with a king bed and nicely remodeled.”
 of 5 bubbles LyndaWags, 10 Mar 2017 | Read review
“To choose a good room, go somewhere else.”
 of 5 bubbles DMSVirginia, 13 Feb 2017 | Read review
“Book the expensive suite, if you want room to move around in.”
 of 5 bubbles 31martyng, 8 Feb 2017 | Read review
“Any room is fabulous!”
 of 5 bubbles suzettebbains, 6 Feb 2017 | Read review
“Avoid a room near the alley -- noisy with street cleaning and garbage trucks in the early morning. Otherwise, suit yourself.”
 of 5 bubbles goalycego, 31 Jan 2017 | Read review
5 of 5