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Hotel Alex Johnson Rapid City, Curio Collection by Hilton

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Hotel Alex Johnson Rapid City, Curio Collection by Hilton
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1,414 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Alex Johnson Rapid City, Curio Collection by Hilton
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Showing 1,390: English reviews
OFallon
Reviewed 17 June 2016

The best feature of this hotel is the location and offers free wifi. It is close to restaurants, shopping, and many attractions. We stayed here 3 nights and had to have our key re-keyed 3 times. We received a room that has yet to be renovated. Two twin beds, I really don't think they were double beds, no frig, no...

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1Thank Kathy5251
GMAlexJohnson, Manager at Hotel Alex Johnson Rapid City, Curio Collection by Hilton, responded to this review

Thank you for this feedback helps us see what we are doing right and where we can improve. We can use it as a tool to help with training and our continued growth. As a historic facility, the rooms are all completely different configurations from each other which can sometimes make them a bit more on the cozy side. Sometimes...

Nyack
Reviewed 16 June 2016

If you are a fan of historical hotels (we love them), a stay at the Alex Johnson should definitely be added to your bucket list. There is a lot of history here and the hotel is supposedly haunted. We booked the ghost adventure. Our room was on the 8th floor and they gave us a "ghost buster" tracking device (K...

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Thank nyackgirl47
GMAlexJohnson, Manager at Hotel Alex Johnson Rapid City, Curio Collection by Hilton, responded to this review

On behalf of the entire staff at the Hotel Alex Johnson, I wanted to reach out and thank you for your feedback. Your comments helps us to see what we are doing right and where we can improve. Thank you for appreciating the history of our building and area. We try to promote the history of the properties 88 year...

Denver, Colorado
Reviewed 16 June 2016

This is a lovely old hotel in downtown Rapid City. Our room was small and the bathroom tiny but nicely renovated and very charming. The bed was comfortable, air conditioning worked great, and we had no problem with noise. Hotel guests have access to the private club/ restaurant on the top floor with great outdoor space and half price drinks...

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Thank Swooks
GMAlexJohnson, Manager at Hotel Alex Johnson Rapid City, Curio Collection by Hilton, responded to this review

On behalf of the entire staff at the Hotel Alex Johnson, I wanted to reach out and thank you for your feedback. Your comments helps us to see what we are doing right and where we can improve. We are pleased to hear that you enjoyed your newly renovated room and Vertex, the roof top restaurant and bar. Curio is...

Rapid City, South Dakota
Reviewed 15 June 2016 via mobile

My entire family gathered at the hotel Alex Johnson for my wedding reception. It was the best experience by far. I did not have one complaint with my reception everything was exactly as I had imagined my entire life. Allison Sonnenburg did an amazing job coordinating my day and making sure everything was perfect ! She was the BEST !...

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1Thank 611desireej
GMAlexJohnson, Manager at Hotel Alex Johnson Rapid City, Curio Collection by Hilton, responded to this review

On behalf of the entire staff at the Hotel Alex Johnson, I wanted to reach out and thank you for your feedback. Your comments helps us to see what we are doing right and where we can improve. Your kind words are greatly appreciated more that you can imagine. Allison is a phenomenal part of our team as she takes...

Tampa, Florida
Reviewed 14 June 2016 via mobile

Big thanks to Meggie! You helped make my vacation magical. Your care and consideration for my parents and myself during our recent 3 night visit was apparent the entire stay. This is a wonderful historic downtown hotel located within walking distance to sights and restaurants. We enjoyed our stay very much and I would recommend it to any of my...

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Thank Stephanie C
GMAlexJohnson, Front Office Manager at Hotel Alex Johnson Rapid City, Curio Collection by Hilton, responded to this review

Stephanie, thank you so much for your review! It was my absolute pleasure to be able to assist with making your visit special for you and your parents and I would do it again in a heartbeat! I sincerely hope that your travels find a way to bring you back to the Black Hills and the Alex Johnson! Best regards,...

Watertown, South Dakota
Reviewed 14 June 2016 via mobile

I keep going back to the Hotel Alex Johnson in downtown Rapid City, SD because it's a great location and the amenities are first rate. The valet staff are super friendly and I totally trust Savoy, Ian and Andrew to take great care of my car and to hurry to bring it to me even when I'm running late. Their...

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Thank ChevyCruise
GMAlexJohnson, Front Office Manager at Hotel Alex Johnson Rapid City, Curio Collection by Hilton, responded to this review

On behalf of the entire staff at the Hotel Alex Johnson, I want to thank you for taking the time to visit TripAdvisor. I am delighted you enjoyed your time with us and appreciate the feedback. I will share your scores, comments, and compliments with our staff members to ensure we continue to provide great service and amenities to all...

Reviewed 14 June 2016 via mobile

Andrew, Ian, Jake not only helped me with my luggage to my car but also got me my sleeping bags from my car in the parking garage. Ian helped load the car with the heavy wheel chair too! Very sweet gentlemen and did everything with a genuine smile

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Thank Linda W
GMAlexJohnson, Front Office Manager at Hotel Alex Johnson Rapid City, Curio Collection by Hilton, responded to this review

Thank you for sharing your experience at the Historic Hotel Alex Johnson. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with our valet staff, as well as the rest of the team,...

Reviewed 14 June 2016 via mobile

It's been nearly a year since my last visit. I knew they were planning renovations, but the changes are more than what I expected. Keeping to the original floorplan, the rooms have been updated with large furnishings that do not overpower. The bathroom had large showers with glass doors and oversized towels. A very nice and comfortable redo. Can't wait...

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Thank Pamela A
GMAlexJohnson, Front Office Manager at Hotel Alex Johnson Rapid City, Curio Collection by Hilton, responded to this review

Thank you for the wonderful feedback! We're delighted to hear you enjoyed your recent stay at the Hotel Alex Johnson and that we did not disappoint you with our renovations. The full renovation is expected to be complete on all floors by Summer 2017 and we are very excited to share these changes with our guests as they become available!...

A TripAdvisor Member
2 reviews
Reviewed 14 June 2016

Never been to Rapid City before. Nice downtown area. Wasn't sure about parking two blocks away, but didn't have any issues. Guys at the front door were very helpful, and were not pushy to assist with baggage.

Review collected in partnership with Curio – A Collection by Hilton
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Thank A TripAdvisor Member
GMAlexJohnson, Front Office Manager at Hotel Alex Johnson Rapid City, Curio Collection by Hilton, responded to this review

I am so glad that you enjoyed your stay at the Hotel Alex Johnson and am pleased that you found our location to be great for your trip. I will pass along your kind words to our staff, especially with the valets. Our staff works hard and it is wonderful to hear such positive feedback on their efforts! It was...

Reviewed 12 June 2016 via mobile

Very nice, nostalgic lobby. Our AC unit was broken when we arrived. The front desk had maintenance up immediately and it was fixed when we got back from dinner. Parking is a problem with the lot over a block away. You are advised to park on the street, but your car has to be moved by 10 AM. Several nice...

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Helpful?
Thank John H
GMAlexJohnson, Front Office Manager at Hotel Alex Johnson Rapid City, Curio Collection by Hilton, responded to this review

Thank you so much for your review! I am so happy to hear that you enjoyed your time at the Hotel Alex Johnson and that our staff was able to resolve the issues you experienced swiftly. We look forward to sharing more great experiences with you in the years to come. We hope to see you soon! Best regards, Meggie...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Laundry Service
Official Description (provided by the hotel)
Since 1928, the historic Hotel Alex Johnson has welcomed visitors from around the globe. Located at the heart of Downtown Rapid City, the Hotel Alex Johnson is an easy 25-minute drive from Mount Rushmore and is listed on the National Register of Historic Places. The Hotel Alex Johnson includes 143 rooms and suites and houses the Vertex Sky Bar, Paddy O'Neills Irish Pub, Seattle's Best Coffee, Chubby Chipmunk Hand-Dipped Chocolates, AJ's Wicked Salon and the Alex Johnson Mercantile. The Hotel Alex Johnson Rapid City is now a part of the Curio Collection by Hilton and welcomes Hilton HHonors guests. ... more   less 

Additional Information about Hotel Alex Johnson Rapid City, Curio Collection by Hilton

Address: 523 6th St, Rapid City, SD 57701-2725 (Formerly The Hotel Alex Johnson, an Ascend Collection hotel)
Region: United States > South Dakota > Rapid City
Price Range: ₹ 4,714 - ₹ 18,659 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Alex Johnson Rapid City, Curio Collection by Hilton 3*
Number of rooms: 143
Reservation Options:
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Also Known As:
Alex Johnson Hotel
Alex Johnson Rapid City
Hotel Style:
#2 Spa Hotel in Rapid City
#10 Business Hotel in Rapid City
#18 Family Hotel in Rapid City
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Alex Johnson Rapid City, Curio Collection by Hilton staff and other travellers.
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Questions? Get answers from Hotel Alex Johnson Rapid City, Curio Collection by Hilton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had room 704 with a king bed and nicely remodeled.”
 of 5 bubbles LyndaWags, 10 Mar 2017 | Read review
“To choose a good room, go somewhere else.”
 of 5 bubbles DMSVirginia, 13 Feb 2017 | Read review
“Book the expensive suite, if you want room to move around in.”
 of 5 bubbles 31martyng, 8 Feb 2017 | Read review
“Any room is fabulous!”
 of 5 bubbles suzettebbains, 6 Feb 2017 | Read review
“Avoid a room near the alley -- noisy with street cleaning and garbage trucks in the early morning. Otherwise, suit yourself.”
 of 5 bubbles goalycego, 31 Jan 2017 | Read review
5 of 5