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Holiday Inn Express Hotel & Suites Hill City

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Holiday Inn Express Hotel & Suites Hill City
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351 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Hill City
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Showing 346: English reviews
Orlando, Florida, United States
Reviewed 28 September 2016

Very clean, friendly staff, good breakfast, close to Mount Rushmore and the Black Hills, Crazy Horse and Custer State Park We enjoyed our 2 nights here and would probably go back if we are ever in this area again.

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Helpful?
Thank JBSSZ
Brenda S, General Manager at Holiday Inn Express Hotel & Suites Hill City, responded to this review

Thank you for staying with us and taking your valuable time to provide us with your feedback. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. We look forward to seeing you again!

Hillsborough, New Jersey
Reviewed 20 September 2016 via mobile

By pure luck, we booked two night at the Holiday Inn Hill City not realizing how central it is to all the Black Hills sites. My Rushmore, Crazy Horse, Wind Cave, Jewel Cave and Custer State Park are all close by. Plus, the hotel is newer and very clean and personnel are friendly. While there is no bar or restaurant,...

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Helpful?
Thank K16kid
Brenda S, General Manager at Holiday Inn Express Hotel & Suites Hill City, responded to this review

Thank you for staying with us and providing us with your valuable feedback. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. We take all of your comments and suggestions to heart so that we can improve and provide the exceptional service that our guests...

Pittsburgh, Pennsylvania
Reviewed 12 September 2016 via mobile

The hotel is conveniently located to Badlands NP, Sturgis, Mt. Rushmore, and Wind Cave NP. Hotel staff is pleasant and place is clean. The only bad was that the mattress was extremely uncomfortable for my husband and I. If you like hard, this is the place for you. I stay a lot in hotels so the mattress comforts definitely matters.

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Helpful?
Thank mledlis
Brenda S, General Manager at Holiday Inn Express Hotel & Suites Hill City, responded to this review

Thank you for staying with us and providing us with your valuable feedback. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. Please accept our apologies for the disappointment you had with our mattresses. Please be sure that we take all comments and suggestions to...

Kirkby Lonsdale, United Kingdom
Reviewed 11 September 2016

Stayed at this place for a few days whilst exploring the local area. Great hotel in a good location. Just out of town but but just a short walk to the restaurants etc. Get a room on the front to see Casey Jones' train rattling past the window ! There is a pool and hot tub (avoid rooms directly above...

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Helpful?
Thank Scareybob
Brenda S, General Manager at Holiday Inn Express Hotel & Suites Hill City, responded to this review

Thank you for staying with us! Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. Thank you for providing us with your valuable feedback as it helps us to provide you with the exceptional service that you deserve! We look forward to welcoming you back...

Seward, Nebraska
Reviewed 11 September 2016 via mobile

Hot tub was down. Neighbor was noisy and could hear thru wall. Tv noise level in our tv was just barely loud enough for us to hear. Room was well lit and clean. Would stay again. Breakfast was adequate.

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Thank KarnaA
McFarland, Wisconsin
Reviewed 8 September 2016

The location was great, close to Mt Rushmore and two blocks away from the railroad! The only disappointment was the hot tub wasn't working properly. I told the desk staff one morning but that night, it still wasn't fixed and no sign was attached indicating it was out of order. Given the higher cost than other hotels, I expected a...

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Helpful?
Thank Dan S
Brenda S, General Manager at Holiday Inn Express Hotel & Suites Hill City, responded to this review

Thank you for staying at our hotel and providing us with your valuable feedback. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. Please accept our apologies for the disappointment you had with our hot tub. Rest assured that we take all comments and suggestions...

Seattle, WA
Reviewed 6 September 2016

This hotel is close to everything in the Black Hills. We stayed here 2 nights, and went to Mt. Rushmore, Custer State Park, Wind Cave National Park and drive the Norbeck scenic route. We appreciated the mini kitchen and fridge. The room was large and quiet. the front desk people were helpful and informative. We would stay here again.

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Helpful?
Thank Bhoutros
Brenda S, General Manager at Holiday Inn Express Hotel & Suites Hill City, responded to this review

Thank you for staying with us and providing us with your valuable feedback. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. We look forward to seeing you again.

Minnetinka
Reviewed 2 September 2016

Stay in the Holiday Inn Express fairly often when I travel. Consistently resonantly priced, clean and comfortable. Nothing special, but common. Brenda made this one special. My friend got a bee sting and had a bad reaction. Brenda called the several urgent care centers, found the quickest one to get to and made sure we got there. She's the type...

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Helpful?
1Thank michaelandcaroll
Brenda S, General Manager at Holiday Inn Express Hotel & Suites Hill City, responded to this review

Your satisfaction is number one to us and we are thankful that you choose our hotel for your vacation. Thank you for taking your time to submit your review. We take all comments and suggestions to heart so that we can improve and provide the exceptional service that our guests expect and deserve! Hoping to see you soon!

Reviewed 31 August 2016 via mobile

This hotel was 20 minutes away from Mount Rushmore. It was WAY WAY too expensive!! The hotel is nice and clean. The room was clean and the beds were comfortable. The breakfast was good. But it was over priced!!

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Helpful?
Thank patrick k
Brenda S, General Manager at Holiday Inn Express Hotel & Suites Hill City, responded to this review

Thank you for staying with us and providing us with your valuable feedback. Your satisfaction is important to us and please rest assured that we take all comments and suggestions to heart so that we can improve and provide the exceptional service that our guests expect and deserve.

Albuquerque, New Mexico, United States
Reviewed 29 August 2016

Clean, newer hotel; indoor pool; great breakfast; near the scenic railroad. We had originally looked at hotels in Keystone, and didn’t see much availability, so we were happy with our choice in Hill City. (This seemed to be a great middle-point for all of the scenic driving through the Black Hills area.)

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Helpful?
Thank Jenn S
Brenda S, General Manager at Holiday Inn Express Hotel & Suites Hill City, responded to this review

Thank you for staying with us and taking your time to provide us with your feedback. We take all comments and suggestions very seriously so that we can improve and provide you the exceptional service that our guests expect and deserve. We value your comments and hope we have the pleasure in welcoming you back again very soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites in Hill City, SD is centrally located in the heart of the Black Hills, just minutes from Mt. Rushmore and the region's finest family-approved attractions and the Mickelson Trail. The hotel is adjacent to the historic 1880 Train depot and within walking distance of the central business district of historic Hill City with its' quaint shops, outstanding art galleries, great dining and entertainment, and the Black Hills Institute. Hotel features include complimentary breakfast and free local phone calls. Enjoy a unique breakfast experience at our new Express Start Breakfast Bar served every morning featuring eggs, sausage, biscuits & gravy, a selection of fruits, juices, cereals, and breads/pastries. We have also created the world's best tasting cinnamon rolls. Visit Hill City, SD and stay smart at the Holiday Inn Express Hotel & Suites. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Hill City

Address: 12444 Old Hill City Rd, PO Box 555, Hill City, SD 57745-6610
Region: United States > South Dakota > Hill City
Price Range: ₹ 5,838 - ₹ 14,934 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Hill City 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Hill City
Holiday Inn Express Hill City
Holiday Inn Hill City
Hill City Holiday Inn
Hotel Style:
#2 Family Hotel in Hill City
#4 Romantic Hotel in Hill City
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Hill City staff and other travellers.
2 questions
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Questions? Get answers from Holiday Inn Express Hotel & Suites Hill City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“With a room in the front, you can see the Black Hills steam train go by.”
 of 5 bubbles Greenwood_721, 14 Oct 2016 | Read review
“The suite was huge and gorgeous!”
 of 5 bubbles 88JulieT, 28 Sep 2016 | Read review
“As above - avoid rooms above the pool area.”
 of 5 bubbles Scareybob, 11 Sep 2016 | Read review
“Really helpful management staff.”
 of 5 bubbles michaelandcaroll, 2 Sep 2016 | Read review
“Rooms on first and second floors on one side of the hotel may not have a view out of the window due to a hill right next to that side.”
 of 5 bubbles redbird71, 15 Aug 2016 | Read review
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