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Deadwood Mountain Grand Hotel, a Holiday Inn Resort

HolidayInn.comUS$ 98*
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Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
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Deadwood Mountain Grand Hotel, a Holiday Inn Resort
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469 Reviews from our TripAdvisor Community

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There are newer reviews for Deadwood Mountain Grand Hotel, a Holiday Inn Resort
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Showing 464: English reviews
Reviewed 15 June 2016 via mobile

We used up some frequent stayer points here on our one night in deadwood. The property was not on the strip but very near the Adams museum and visitor center. The room was clean, ac worked great and the bed was comfy - just what you expect from a HI.

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Helpful?
Thank Fred B
DMGHotelRep, Public Relations Manager at Deadwood Mountain Grand Hotel, a Holiday Inn Resort, responded to this review

Thanks very much for your review! We appreciate you staying with us and please come see us again the next time you're in Deadwood.

Reviewed 13 June 2016

the front desk staff all need retraining in proper holiday inn procedure and hospitality. ihg members not greeted or treated with any respect. the phones are not answered with a proper holiday inn greeting. not what i have come to expect from a holiday inn property stay at the express down town.

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Helpful?
Thank Jaci N
IHGService, Guest Relations Manager at Deadwood Mountain Grand Hotel, a Holiday Inn Resort, responded to this review

Dear Jaci N, Thank you for your feedback regarding your stay at Holiday Inn Deadwood Mountain Grand, SD. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding customer service. We will address these concerns. We take all reviews positive and negative very seriously, and your...

denver
Reviewed 7 June 2016

The hotel itself is in a great location and the facility itself is very nice and the 24 hour pool is great. The highlight was the dealers, the pit boss and Jesse and Julie who provided excellent service in the bar and restaurant. BUT....see below. My issues were with the front desk staff, housekeeping and the inconsistent pricing. BUYER BEWARE!!!...

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Helpful?
Thank andie37Denver
DMGHotelRep, General Manager at Deadwood Mountain Grand Hotel, a Holiday Inn Resort, responded to this review

Thank you very much for your review. We use all reviews, good or bad to educate our staff and make our property better. We apologize for the unpleasant experiences during your stay and rest assured we have addressed each and every instance in your review. We strive for our guests to have a perfect experience but unfortunately, there are times...

Brookings, South Dakota
Reviewed 4 June 2016

The complex includes amenities found in 5 star resorts. The rooms are beautiful; the views of the city and surrounding mountains are second to none in the area. Casino, restaurants, shows, gift shop, spa, etc. WOW! I've had the good fortune to spend a few nights at this facility over the past couple of months. I'd recommend it to anyone...

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Helpful?
Thank JonM1979
DMGHotelRep, Manager at Deadwood Mountain Grand Hotel, a Holiday Inn Resort, responded to this review

Thank you so much for the wonderful review! Whenever we are able to provide our guests with a truly memorable stay it gives us a tremendous amount of pride! We hope to see you again in the future and thank you again for staying with us!

Portland, Oregon
Reviewed 1 June 2016

We recently attended a family reunion and the chosen hotel was the Mountain Grand...The staff at the hotel from the valets to the desk to the restaurant were absolutely worth their weight in gold! The valets from the time they opened your door and you told them your name had it memorized. I am a fanatic about service and this...

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Helpful?
Thank Zayas2011
DMGHotelRep, Manager at Deadwood Mountain Grand Hotel, a Holiday Inn Resort, responded to this review

Thank you for telling us about your stay! Deadwood is a small town, but truly made of some of the kindest people you will ever meet. I'm glad that not only could our property provide you with a enjoyable stay but our locals could as well! Thank you so much for staying with us and we hope to see you...

Reviewed 31 May 2016

Our room was clean and ready for us when we arrived. The battery in our smoke detector was dead and that little chirp was going off. We called the front desk and went down to the casino it was fixed by the time we got back. The restaurant the Grand Grill had pretty good food but the service was very...

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Helpful?
Thank Robert M
Reviewed 30 May 2016 via mobile

We chose this hotel for our 2 night stay in Deadwood. It's a great location overlooking the town and a short walk to restaurants and shops. The hotel is built on a hill which is very cool. You enter through the casino and go to elevators up to the hotel. The hotel itself is very beautiful, modern, clean. From the...

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Helpful?
Thank Meghan B
DMGHotelRep, Manager at Deadwood Mountain Grand Hotel, a Holiday Inn Resort, responded to this review

Thank you for taking the time to tell us about your stay. I'm happy that we were able to accommodate you, but apologize profusely for the negatives you experienced while with us. It's good to know our staff was able to handle the situation appropriately, but again I am sorry for the situation occurring in the first place. Thank you...

Humacao, Puerto Rico
Reviewed 28 May 2016 via mobile

Saw and met bill burr my favorite comedian. Gambled and drank in their super neat old school wooded decor laced casino. Excellent venue and amazing accommodations. Saw a few great 80's concerts that were fun because of the smaller venue.

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Helpful?
Thank Ryan_Ivelisse
Seattle
Reviewed 23 May 2016 via mobile

Steps away from downtown sights & activities, ample parking, great customer service, with nicely furnished spacious clean rooms! The quiet of the rooms on the back/hillside of this hotel were a rare find on a weekend in this fun filled, lively town. This historic, re-purposed building is not laid out as normal hotels are, but in this case, that's a...

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Helpful?
Thank TeaRoseNW
DMGHotelRep, Manager at Deadwood Mountain Grand Hotel, a Holiday Inn Resort, responded to this review

Thank you for your review. I'm glad that we were able to provide you with both a quiet and enjoyable stay in Deadwood! Our hotel is very unique to the town, and in a class all of its own to say the least! We hope to see you again and of course thank you again so much for staying with...

Reviewed 18 May 2016

As a child growing up watching Calamity Jane, this was the best!! The room was amazing, big, bed was so comfy!! views over the whole town as the hotel was up high. The overall look of the hotel and reception is so country, I loved this place the most on our US road trip We got breakfast included which was...

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Helpful?
Thank Emma L
DMGHotelRep, Manager at Deadwood Mountain Grand Hotel, a Holiday Inn Resort, responded to this review

What a wonderful review! Thank you for taking the time to share your thoughts about your stay with us. I'm so happy that we were able to provide you with a relaxing and enjoyable stay (as well as historic!). Thank you for staying with us and we hope to see you again if your future travels ever bring you back...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Casino and Gambling
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The only place in Deadwood to rock out and rest up -- Deadwood Mountain Grand, A Holiday Inn Resort -- is one of the area’s newest and most unique hotel properties, a resort experience that is sure to leave you longing for a return trip long after you return home. At the Deadwood Mountain Grand Hotel, Casino and Event Center, perched on a hill overlooking historic Deadwood and featuring GRAND views, the 98-room luxury hotel is a wonderful addition to the recently refurbished adjoining Homestake Mine Slime Plant, one of Deadwood’s most unique historic landmarks, now home to Deadwood’s only large-scale event center and casino. Combined, the three (hotel, event center and casino) provide a resort mix unparalleled by any other. Our three executive king rooms, along with our five king suites deliver the most breath taking views in town. Seven of these eight well-appointed rooms feature spectacular views from their private balconies, including that of Mount Moriah Cemetery (the final resting place of Wild Bill Hickok, Calamity Jane and other legends of the Wild West) and Historic Deadwood. Relax and enjoy lounging by the grand stone fireplace over two stories tall under vaulted ceilings or cozy up by the side seating fireplace both making our rustic interior. ... more   less 

Additional Information about Deadwood Mountain Grand Hotel, a Holiday Inn Resort

Address: 1906 Deadwood Mountain Dr, Deadwood, SD 57732-1572
Region: United States > South Dakota > Deadwood
Price Range: ₹ 4,816 - ₹ 17,272 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Deadwood Mountain Grand Hotel, a Holiday Inn Resort 3.5*
Number of rooms: 98
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Hotel Style:
#4 Business Hotel in Deadwood
#5 Casino Hotel in Deadwood
#5 Romantic Hotel in Deadwood
#6 Family Hotel in Deadwood
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Questions & Answers

Here's what travellers have asked, with answers from Deadwood Mountain Grand Hotel, a Holiday Inn Resort staff and other travellers.
9 questions
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San Diego
26 days ago
Carroll, Iowa, United States

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Questions? Get answers from Deadwood Mountain Grand Hotel, a Holiday Inn Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“no way to select a sight”
946geraldk, 15 Apr 2017 | Read review
“If you can afford it enjoy”
V1012BEkathyw, 15 Mar 2017 | Read review
“view is amazing”
copen_h, 16 Feb 2017 | Read review
“2nd floor very quiet. It is In the newer part.”
282nettieh, 4 Jan 2017 | Read review
“Have been there about every month and have never got a bad room”
teds793, 2 Nov 2016 | Read review
5 of 5
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US$ 98* /night
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