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Deadwood Mountain Grand Hotel, a Holiday Inn Resort

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Deadwood Mountain Grand Hotel, a Holiday Inn Resort
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461 Reviews from our TripAdvisor Community

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Showing 456: English reviews
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Reviewed 1 week ago via mobile

We have been a half dozen times and everything is fabulous! Great bars and casinos and restaurants! We actually just hung out all day in the casino and bar having a blast! All the employees were very kind and helpful! Great food at all eateries and located in a great part of Deadwood. Walking distance to all the attractions

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Helpful?
Thank Christy C
DMGHotelRep, Guest Relations Manager at Deadwood Mountain Grand Hotel, a Holiday Inn Resort, responded to this review

Christy! Thank you so much for staying with us and thank you for the kind review. We will pass along your thoughts to all of our staff. Please make Deadwood Mountain Grand your home the next time you visit!

minneosta
Reviewed 1 week ago

The room and view was amazing. 2 things that bugged me, first when we arrived was told to move my car even though I was checking in, this place said it has valet service I didn't get it and had to lug my bags all the way to the room.(not a big deal but the hotel is set up so...

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Helpful?
Thank copen_h
DMGHotelRep, Guest Relations Manager at Deadwood Mountain Grand Hotel, a Holiday Inn Resort, responded to this review

Thank you very much for staying with us and thank you for taking the time to give us a review! We apologize that valet service wasn't available when you arrived. It should have been available and we should have helped you with your bags through the entire check-in process. We also apologize that your room wasn't available when you were...

Custer, South Dakota
Reviewed 2 weeks ago

Very nice rooms, comfortable bed and friendly staff. Parking garage for your car. You do have to wander thru the casino to find elevator to the hotel which requires a second elevator tot he rooms. Good place to stay if you are attending one of their shows

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Helpful?
Thank Mountainman827
DMGHotelRep, Guest Relations Manager at Deadwood Mountain Grand Hotel, a Holiday Inn Resort, responded to this review

Thanks very much for staying with us during your recent visit to Deadwood! We also greatly appreciate your positive feedback and for taking the time to give us a review. Please come see us the next time you're in the area. We'd love to see you again!

Stillwater Mn
Reviewed 3 weeks ago

I stayed in a very nice dog friendly room. Upon my request they placed me in a room with easy access to exit hotel to the dog exercise area. Great lobby and sitting area. Great restaurant, food and friendly Chef. I wish I could remember his name. He also doubled as a parking concierge to accommodate my truck and motorcycle...

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Helpful?
Thank howluckyIam
DMGHotelRep, Guest Relations Manager at Deadwood Mountain Grand Hotel, a Holiday Inn Resort, responded to this review

Thank you very much for staying with Deadwood Mountain Grand during your recent visit to the Black Hills and thanks for taking the time to give us a review. We will certainly pass along your kind thoughts and sincerely hope you'll stay with us the next time you're in Deadwood!

Reviewed 5 January 2017

First we were upgraded to a suite before we arrived because we mentioned it was my birthday. We visited over Christmas holiday. After the doorman unloaded our vehicle he brought everything to our suite. Was clean and very nice on 2nd floor. Finding the check in desk is a bit confusing but really was an okay set up. After checking...

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Helpful?
Thank Nettie H
DMGHotelRep, Guest Relations Manager at Deadwood Mountain Grand Hotel, a Holiday Inn Resort, responded to this review

Thanks so much for staying with us and happy birthday again! We really appreciate you taking the time to give us a review and thank you for the kind comments. We will be sure to pass along your comments to the valet, hotel staff and the band. We think an annual birthday tradition of staying at the Grand should be...

Reviewed 19 December 2016 via mobile

We head to Deadwood every year for a weekend get away. I specifically chose the Mountain Grand because it had a pool and a hot tub. Go there Thursday, tub was luke warm. We only lasted 5 minutes, went to the front desk, they said maintenence had been notified. Friday we asked if it was fixed, they said no, Saturday...

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Helpful?
Thank Haylee W
DMGHotelRep, Guest Relations Manager at Deadwood Mountain Grand Hotel, a Holiday Inn Resort, responded to this review

Haylee, First of all thank you very much for choosing Deadwood Mountain Grand and we sincerely apologize for the issues you incurred during your stay. Unfortunately, the hot tub issue took much longer to fix than we anticipated and there are no excuses for the other problems you had during your visit. Please give our hotel manager Lorri a call...

Deadwood, South Dakota
Reviewed 8 December 2016

My co worker and I ordered the rueben sandwich while we were working across the street. It was amazing, one of the best I've ever had. Thank you and great job. The only complaint I had was we were told the mashed potatoes came with brown gravy, it was white gravy and was still good.

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Helpful?
Thank tracijvv
DMGHotelRep, Guest Relations Manager at Deadwood Mountain Grand Hotel, a Holiday Inn Resort, responded to this review

Thanks very much for taking the time to give us a review and we will be sure to pass along your kind comments to our kitchen staff. Please come see us again soon!

Reviewed 26 November 2016 via mobile

Spent Thanksgiving with these fine folks at The Grand in Deadwood, SD. Truly enjoyed every aspect of the hotel and all it's amenities. The staff was very accommodating and helped to make this a memorable stay. Can't imagine what I would change. Thanks you~

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Helpful?
Thank Julie S
DMGHotelRep, Guest Relations Manager at Deadwood Mountain Grand Hotel, a Holiday Inn Resort, responded to this review

Julie, Thanks so much for the kind review and thank you for staying with us during the holiday. Please come see us the next time you're in Deadwood. We'd love to see you again.

Mitchell, South Dakota
Reviewed 2 November 2016

The rooms are great quite some with a little view. The casino is not real large but mor than enough machines. The food is ok but could be better. It is a very friendly place. If you like big time entertainment they have something going just about every weekend

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Helpful?
Thank ted s
DMGHotelRep, Guest Relations Manager at Deadwood Mountain Grand Hotel, a Holiday Inn Resort, responded to this review

Thanks so much for staying with us and thank you for taking the time to give us a review. We appreciate the kind words and sincerely hope you'll stay with us the next time you're in the Black Hills!

Casper, Wyoming
Reviewed 24 October 2016

We didn't stay at the hotel but we did see the rooms. They were very nice and clean. Nicer then the other Holiday Inn hotels in Deadwood. We will probably stay here next time. Bar staff was nice every visit in the casino. Restaurant staff was overwhelmed and a little slow after the concert we saw but understandable. Concert security...

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Helpful?
Thank Marie L
DMGHotelRep, Guest Relations Manager at Deadwood Mountain Grand Hotel, a Holiday Inn Resort, responded to this review

Thanks very much for taking the time to give us a review and we want to thank you for the great show! We will pass on the kind words to all involved and hope you'll come visit and stay with us soon.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Casino and Gambling
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The only place in Deadwood to rock out and rest up -- Deadwood Mountain Grand, A Holiday Inn Resort -- is one of the area’s newest and most unique hotel properties, a resort experience that is sure to leave you longing for a return trip long after you return home. At the Deadwood Mountain Grand Hotel, Casino and Event Center, perched on a hill overlooking historic Deadwood and featuring GRAND views, the 98-room luxury hotel is a wonderful addition to the recently refurbished adjoining Homestake Mine Slime Plant, one of Deadwood’s most unique historic landmarks, now home to Deadwood’s only large-scale event center and casino. Combined, the three (hotel, event center and casino) provide a resort mix unparalleled by any other. Our three executive king rooms, along with our five king suites deliver the most breath taking views in town. Seven of these eight well-appointed rooms feature spectacular views from their private balconies, including that of Mount Moriah Cemetery (the final resting place of Wild Bill Hickok, Calamity Jane and other legends of the Wild West) and Historic Deadwood. Relax and enjoy lounging by the grand stone fireplace over two stories tall under vaulted ceilings or cozy up by the side seating fireplace both making our rustic interior. ... more   less 

Additional Information about Deadwood Mountain Grand Hotel, a Holiday Inn Resort

Address: 1906 Deadwood Mountain Dr, Deadwood, SD 57732-1572
Region: United States > South Dakota > Deadwood
Price Range: ₹ 5,500 - ₹ 17,776 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Deadwood Mountain Grand Hotel, a Holiday Inn Resort 3.5*
Number of rooms: 98
Reservation Options:
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Hotel Style:
#4 Business Hotel in Deadwood
#5 Casino Hotel in Deadwood
#5 Romantic Hotel in Deadwood
#6 Family Hotel in Deadwood
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Questions & Answers

Here's what travellers have asked, with answers from Deadwood Mountain Grand Hotel, a Holiday Inn Resort staff and other travellers.
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Questions? Get answers from Deadwood Mountain Grand Hotel, a Holiday Inn Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“view is amazing”
 of 5 bubbles copen_h, 16 Feb 2017 | Read review
“2nd floor very quiet. It is In the newer part.”
 of 5 bubbles 282nettieh, 4 Jan 2017 | Read review
“Have been there about every month and have never got a bad room”
 of 5 bubbles teds793, 2 Nov 2016 | Read review
“Get the suite on Main st if you can.”
 of 5 bubbles L742ECtodds, 18 Oct 2016 | Read review
“Request an upgrade if you are an IHG member - it's worth it if available.”
 of 5 bubbles DawnB116, 9 Sep 2016 | Read review
5 of 5