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All reviewsgreat locationmain streetpancake machinecontinental breakfastparking garageroom was cleanin towntwo blockslee streetsmall casinopool and hot tubhotel lobbyyour luggagevalet servicewould stay here againnice stayyogurt
Very clean excellent hotel. Very friendly staff at the front desk, breakfast area, and the housekeepers. I would highly recommend this hotel. Beautiful newer four story building that fits in the historic nature of the town.
Great location near old main street which is the perfect tourist place to stay. It's quite different for a Holiday Inn Express, though. It is built into part of an old city block. They did a pretty good job of making the combination lobby and...More
Response from Amber R, Manager at Holiday Inn Express DeadwoodResponded 18 September 2015
Thank you for taking the time to review our hotel. I will forward the information on to our Owners and Managers.
When we checked in, our room had a "window" with the shade pulled fully down - to the floor. When we raised it, the "window" looked out on a dimly-lit inner corridor of the hotel! We asked to change rooms, and the second room looked...More
Response from IHGCare, Guest Relations Manager at Holiday Inn Express DeadwoodResponded 25 September 2015
Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient.
However, we’re sorry we fell below your expectation regarding customer service and...More
Very unique Hotel for a Holiday Inn Express. Casino, Lobby, Pool, Business Center, Breakfast area downstairs and all of the room upstairs. Very Clean, Staff is Friendly and overall a Great Place. Parking is off site but they have free valet which worked liked a...More
We stayed here during the Sturgis Bike Rally and it had everything we needed. The staff are friendly and helpful and it is located right next to the main street. The rooms are quite large with 2 beds. The hotel has a bar attached however...More
Response from IHGCare, Guest Relations Manager at Holiday Inn Express DeadwoodResponded 10 September 2015
Thank you for taking the time to write a review of your recent stay. I am glad that we were able to meet your expectations when it comes to providing a friendly service. Your comments are very important to as us we do...More