Deluxe Inn And Suites
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About
2.5
#2 of 2 motels in YorkLocation
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Value
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The Deluxe Inn in York County, South Carolina, is situated in the perfect location near the intersection of Highway 5 and Bypass161. Built on a vast landscape of lush greenery, Deluxe Inn-York, nestles 50 luxurious rooms. Deluxe Inn-York relieves clients of traveling blues through best amenities/hotel services. This Rock Hill SC Hotels has fabulous restaurants and interesting area attractions nearby. Deluxe Inn is always front-runner for Special Offers, Guaranteed Best Rates and Special Discounts.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Vending machine
Pets Allowed ( Dog / Pet Friendly )
Baggage storage
Convenience store
24-hour front desk
Parking
Wifi
Outdoor pool
Newspaper
Non-smoking hotel
Express check-in / check-out
Laundry service
Room features
Air conditioning
Wake-up service / alarm clock
Coffee / tea maker
Microwave
Refrigerator
Hair dryer
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Budget
Languages Spoken
English, Hindi
Location
1568 Alexander Love Hwy E, York, SC 29745-7707
Getting there
43 Restaurants
within 10 kilometers
35Reviews0Q+A9Room tips
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Detailed Reviews
For 5 years we've been coming into York to visit family. We've stayed at this hotel every single time. I'd rather pay the extra and even drive the extra to go to Rock Hill for a hotel. Over the Years the hotel has gone downhill. During our recent (current) stay. We got a room with 2 double beds for 4 people. I asked for closest to the pool & ground floor (disabled and cannot do steps). I get a room FARTHEST from the pool. I walked past multiple empty rooms that we could have had, no one was in them through our entire stay. The first night we asked for extra pillows since they are pretty flat and we usually sleep on 2 at home. The manager argued it wasn't necessary for us to need 2 pillows a person. If that's how I sleep, then why does it matter?! I'm not going to steal your cheap pillows! They gave us THREE bath towels for four people. We asked for an extra and it was a nightmare. Housekeeping rolled their eyes like it was a huge inconvenience. We asked for more shampoo since the room was stocked with TWO single use plastic bags. Again we have 4 people. Housekeeping collected our towels, hand towels, wash clothes and bathroom mat. We again got 3 bath towels to replace, 2 wash clothes and 2 hand towels. I had my daughter go to the front desk for a bath mat as I am handicap and don't need to slip on wet tile coming out of the shower. We were told we didn't need one!! The beds are awful!! They are so hard and one was nothing but springs. We never felt rested because the beds were so uncomfortable we were up all night long tossing and turning!! The carpet is sticky and your get are black the moment you remove your socks or shoes. I've been traveling for 6 days and will travel 2 more before I return home. I travel a lot. I've never had a hotel deny me an extra towel, a bath mat, extra pillows or enough soap for everyone in the room. Every year we've stayed it has gotten worse. I won't return to this hotel in the future. None of my requests were above and beyond and no other hotel we've stayed at on this trip has had a problem with any of the simple requests I've had. Having worked in a hotel before I would have lost my job has I rolled my eyes at a customer!! Our hotel would have been shut down if we would have had beds like this! Reading the reviews and the "replies" from the "hotel manager" I am in awe! He says they pride themselves on housekeeping yet the rooms are not all that clean. My 13 year old could clean the room better then the hotel staff had!! Also worth mentioning was the frozen mystery ball of whatever in our mini fridge freezer (which is completely iced over and un-usable). It went from a 3-4 star hotel to a 1-1 1/2 star hotel in the 5 years we've been staying. Drive the extra 15 minutes and stay at a hotel in Rock Hill that is both cleaner and friendlier staffed.
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Date of stay: August 2014Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from deluxeinnyorksc, Webmaster at Deluxe Inn And Suites
Responded 23 Dec 2014
Dear Guest, We sincerely thank you for all the reviews you have provided us. These reviews help us determine the roadmap we have to take in future. We apologize for the unpleasant experiences you had during your stay here. We will look upon the issues you have raised and take appropriate steps to address them. We are set on improving ourselves so that we can provide impeccable services to our customers. We hope, on your next visit, you will get to see all the changes you have made. Thank You. Sincerely, Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The people working there are very nice. however, it's not a comfortable place to stay. my husband and I stayed there for 4 days. the bed and pillows were very hard. we both woke up with backaches and pain in our necks. we found a couple spiders on our bed, the bathroom has a strange and uncomfortable layout, the blanket was too thin so we ended up sleeping in our coats to keep warm, the vending machines didn't work, the water in the shower smelled odd, and the walls were thin. we could easily overhear people in the rooms beside us. we'll be staying somewhere else next time.
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Date of stay: November 2012Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from deluxeinnyorksc, Webmaster at Deluxe Inn And Suites
Responded 14 Mar 2013
Dear Guest, Thank you for choosing Deluxe Inn- York for your recent stay in our area. Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following steps were taken: • Maintenance was informed of your report of spiders and instructed to look into the matter and see to their extermination. • I am glad that you found the hotel staff very Nice. All our staff has received the commendations. • Maintenance staff was instructed to see to repairing the vending machines, Check the water in the shower which smelled Odd. We take our reviews seriously. I hope that the next time you visit our area; you will once again choose to stay at Deluxe Inn- York. I think you will be very pleased. Sincerely, Hotel Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
(If you are looking for the nitty-gritty facts about this hotel, scroll down to the bottom.)
One of the biggest problems with providing an objective review sometimes is the negative facts outweigh the positive ones that make a simple hotel hospitable. With this hotel, I wished that wasn't the case.
My fiancé and my future in-laws stayed at this hotel years ago and I didn't have any complaints back then; the people were nice, the beds were clean and the hotel finally ended the streak of hazardous, hive-inducing Days Inns I had encountered. So when we returned for a short stay for the holidays I was hoping for the same reaction. Unfortunately that did not happen.
There are two very positive aspects of this hotel. First, the hotel is located right off of state Hwy 161, which runs all through York and Rock Hill, and is not to hard to find even at night. The hotel is also right next to a gas station (which I recommend) and a Sonic restaurant, (which I do not recommend). Second, the hotel staff are friendly and knowledgeable. Although I did not have a lot of interaction with the staff this time, this is what made come back to this hotel. This time around I still was greeted by courteous staff and when I needed something, like a change of towels or just wanted general information.
Yet the positive did not outweigh the negative facts: The hotel rooms are outdated. Besides the flat screen T.V. on the wall, the room was stuck in a late 70's- early 80's. Even the comforter was a flash back to solid gold pimpin' 70s; with cigarette burns and misc stains included. To add to the lovely decor, the dresser was missing its bottom drawer.
Like the living area, the bathroom was in dire need of a revamp. It too was somewhat clean but my inner germaphobe leaped out when I saw the bathroom ventilation system. The mold/dirt build up in the vent gave me the heebie-jeebies every time I looked up.
Overall, the old stuffy room was livable but is screaming "UPDATE ME". The not so lovely décor is a quite a contradiction to the nice people who make this place hospitable.
Nitty Gritty Facts:
Pros: Good location; not too far from the downtown York, nice employees, free wi-fi connection.
Cons: Old, dated dark rooms, bathroom ventilation system may cause the room the room to be stuffy.
Germaphobe level: 6 - A hazmat suit is not needed, but a sheet and bathroom check will be required. OCD germaphobes may need to look someplace else.
One of the biggest problems with providing an objective review sometimes is the negative facts outweigh the positive ones that make a simple hotel hospitable. With this hotel, I wished that wasn't the case.
My fiancé and my future in-laws stayed at this hotel years ago and I didn't have any complaints back then; the people were nice, the beds were clean and the hotel finally ended the streak of hazardous, hive-inducing Days Inns I had encountered. So when we returned for a short stay for the holidays I was hoping for the same reaction. Unfortunately that did not happen.
There are two very positive aspects of this hotel. First, the hotel is located right off of state Hwy 161, which runs all through York and Rock Hill, and is not to hard to find even at night. The hotel is also right next to a gas station (which I recommend) and a Sonic restaurant, (which I do not recommend). Second, the hotel staff are friendly and knowledgeable. Although I did not have a lot of interaction with the staff this time, this is what made come back to this hotel. This time around I still was greeted by courteous staff and when I needed something, like a change of towels or just wanted general information.
Yet the positive did not outweigh the negative facts: The hotel rooms are outdated. Besides the flat screen T.V. on the wall, the room was stuck in a late 70's- early 80's. Even the comforter was a flash back to solid gold pimpin' 70s; with cigarette burns and misc stains included. To add to the lovely decor, the dresser was missing its bottom drawer.
Like the living area, the bathroom was in dire need of a revamp. It too was somewhat clean but my inner germaphobe leaped out when I saw the bathroom ventilation system. The mold/dirt build up in the vent gave me the heebie-jeebies every time I looked up.
Overall, the old stuffy room was livable but is screaming "UPDATE ME". The not so lovely décor is a quite a contradiction to the nice people who make this place hospitable.
Nitty Gritty Facts:
Pros: Good location; not too far from the downtown York, nice employees, free wi-fi connection.
Cons: Old, dated dark rooms, bathroom ventilation system may cause the room the room to be stuffy.
Germaphobe level: 6 - A hazmat suit is not needed, but a sheet and bathroom check will be required. OCD germaphobes may need to look someplace else.
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Date of stay: December 2011Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from deluxeinnyorksc, Webmaster at Deluxe Inn And Suites
Responded 27 Feb 2013
Dear Valuable Guest, Thanks for choosing the Deluxe Inn for your stay during your visit. We appreciate you for taking the time to write the review mentioning the nitty gritties which shall go a long way towards improvement. We are thankful for mentioning all the positive sides which you observed during your stay and appreciating our staff. We are taking every possible step to improve the rooms further and the amenities including a redo shortly. You can count on us and choose us for your next stay and we are confident that you will not be disappointed. Sincerely, Hotel Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have stayed here in business in the past and had a problem with the toilet leaking into the room. I called the front desk and was told it would be the next day before it would be fixed. I was naturally upset and when the owner, ANDY PATEL finally came to the room to fix it, I was told by ANDY that he dislikes Americans and construction workers especially!! Wow!! I am a union Pipefitter and will never give my money to this establishment again. Spend a little extra and stay somewhere your business is appreciated.
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Date of stay: April 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from deluxeinnyorksc, Webmaster at Deluxe Inn And Suites
Responded 24 May 2014
Dear Guest, I appreciate you taking time to leave comments, but I’m troubled about the untrue allegations about a member of our management team. This hotel is the result of fulfilling an American dream and was built by Americans and others. We take pride in this property, its location and the value we provide. While I apologize for the maintenance issue, we cannot tolerate these hurtful and potentially damaging allegations. Still, I appreciate your business and would welcome you to stay with us again. Hospitality is our business. Sincerely, Hotel Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My husband and I stayed here last night, all night it was like a huge party outside. Actually appeared to me as if this was a place to deal drugs. The room smelled very bad, stains on carpet, bedding, etc. I felt very unsafe to even leave my car or belongings in the parking lot, not to mention the very rude customer service o received at check inn. The lady was very rude and unprofessional. Don't waste your money at this place!!
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Date of stay: February 2014
Value
Rooms
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from deluxeinnyorksc, Webmaster at Deluxe Inn And Suites
Responded 24 May 2014
Dear Guest, Thank you for commenting about our staff and the environment around the hotel. We sincerely apologize if we failed to meet your expectations in way. While hundreds of guests are satisfied each month, a few are not. Most recognize the combination of value, service and amenities we provide, but we’re sorry we could not meet your needs in this case. Regards, Hotel Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have been staying at this hotel for at least 10 years. It has never been top notch, but this last stay was it for me and my entire family. Since the Days Inn dumped them it is a rat hole. There was chipped paint everywhere. Stained carpets, linen and bedspreads. There was a HUGE, live spider several inches from my head on the bed. We then found a dead one as well behind the mattress. I asked for and was given another room, however, it was dirtier then the first one. I was not even offered help in moving our belongings or anything of that nature. Not even a free cup of coffee. We never saw an exterminator come in either. The owner and manager were the most rude people I have ever had the displeasure of meeting. I have never know any business owner to talk to his customers like he did. I can see now why they are no longer permitted to use the Days Inn moniker. There were no coffee pots, as advertised also. The coffee offered in the lobby in the morning was undrinkable. I am so very upset by the fact that this once lovely place has gone to hell. What a shame that this community has lost a decent establishment to a bug infested, fleabag motel! I truly hope nobody ever stays there again and they are forced to sell to someone who might spend a nickel and fix it up! When Mr. Andy Patel no longer owns this place, I MIGHT consider returning. What an turd he is!!!!!!
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Date of stay: July 2014Trip type: Travelled with family
Location
Cleanliness
Service
Room Tip:Â Choose an different hotel!!!!!!!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from deluxeinnyorksc, Webmaster at Deluxe Inn And Suites
Responded 23 Dec 2014
Dear Guest, We sincerely thank you for providing us with the elaborate review of our services and facilities. The feedback will help us find a direction we should take in the future. Also, we sincerely apologize for all the inconvenience caused during your stay with us. We are truly sorry if you had unpleasant experiences during your stay. The issues you have raised in this review will be taken seriously and proper steps will be taken to address the issues. We hope you will the corrective measures we have taken to ensure that the mistakes will not be repeated again. Thank You. Sincerely, Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Room was smelly and very dirty. I have an infant and regretted staying here. Bathroom smelled of horrible bo. Floors were filthy with dark oily stains. Bedspreads were dirty. We had spiders and ants. We had other family staying there who had blood stained sheets and cockroaches. They also found dog hair in their beds from the previous guests who had dogs. This indicated to me that they do not clean the rooms between guests. Our room was never cleaned during the three days we stayed there. I was grossed out staying there and regretted having my baby stay there with me. Do not stay here. Find a nice clean place to stay no matter how far away you have to drive to do so.
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Date of stay: September 2013
Value
Rooms
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from deluxeinnyorksc, Webmaster at Deluxe Inn And Suites
Responded 14 Feb 2014
Dear Guest, Thank you for taking time to comment about our hotel property. We take cleanliness very seriously and are dismayed to hear of some apparent lapses during your stay. That’s simply unacceptable, and I apologize to you. I will retrain all housekeeping staff and personally review the quality of our linens and furnishings in every room to make sure they meet my standards. If you have an unresolved issues, please contact me directly. Sincerely, Hotel Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is nastiest place pure socking had five room for family that please go to next town don t use this HELL HOLE in for a wedding I have pics of cig burns on bed spreads along with blood stains toilet had back stains hate man at front which was owner said it was hair dye when asked why he hadn t changed it he said he didn t have money yea like a new toilet cost that much blood stains on sheets and bedspreads cockroaches all over handicapped room told that it was smoking and non smoking both when told non smoking when checked in I could go and on and on I have 10 pics but can only post three
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Date of stay: September 2013Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from deluxeinnyorksc, Webmaster at Deluxe Inn And Suites
Responded 14 Feb 2014
Dear Guest, I sincerely apologize to you for the housekeeping and other lapses during your recent staff. We experienced some staffing issues at that time, but those have been corrected. We are also once again retraining all housekeeping and maintenance staff about the standards we expect, and the property has already improved dramatically. I hope you’ll give us another try soon. We hope to exceed the expectations of all guests, and we clearly fell short in your case. Again, I apologize. Sincerely, Hotel Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Days Inn York, SC
As a family, we flew into Charlotte to meet with a real estate broker to view some homes in the Fort Mill area. It was a busy weekend and this was the closest hotel we could find. It was awful. We did not have a crib for the baby. They said they would have one when we booked the room. The reservations were made on the website with someone that was not in this motel. We reserved 2 rooms which were not near each other. One room was on one end of the motel and the other was at the very end of the motel.The beds were not fresh. The bed linen and pillows smelled as if they were not changed. The water in the sink in one room did not drain properly, my husband fixed the problem. It was clogged with hair. Small thin towels in the bathroom. The property needs updating. The continental breakfast was not worth the trip to the lobby. White bread, small packaged muffins, no orange juice and terrible coffee.
We only stayed the one night and that was too long. Try to stay closer to Charlotte.
As a family, we flew into Charlotte to meet with a real estate broker to view some homes in the Fort Mill area. It was a busy weekend and this was the closest hotel we could find. It was awful. We did not have a crib for the baby. They said they would have one when we booked the room. The reservations were made on the website with someone that was not in this motel. We reserved 2 rooms which were not near each other. One room was on one end of the motel and the other was at the very end of the motel.The beds were not fresh. The bed linen and pillows smelled as if they were not changed. The water in the sink in one room did not drain properly, my husband fixed the problem. It was clogged with hair. Small thin towels in the bathroom. The property needs updating. The continental breakfast was not worth the trip to the lobby. White bread, small packaged muffins, no orange juice and terrible coffee.
We only stayed the one night and that was too long. Try to stay closer to Charlotte.
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Date of stay: October 2006Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Check-in / front desk
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from deluxeinnyorksc, Webmaster at Deluxe Inn And Suites
Responded 27 Feb 2013
Dear Guest, Thank you for staying with us during your visit to Charlotte SC. We appreciate your review and have taken the observations for further improvement. We are sorry for the inconvenience you had howsoever. We have taken steps to check and ensure that the overall amenities and cleanliness of the rooms are perfect before checking in a new guest and the concerned staffs have been given the required training. You will not find confusion again. The rooms, amenities including the linen has been checked and changed and also We would like to invite you to once again choose us during your next visit and promise a delightful experience at Charlotte. Sincerely, Hotel Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
In my travels to York, the Deluxe Inn has been a great convenience, the hotel staff is very accomendating and friendly, if there is a problem they take care of it immediately. The rooms are clean and well kept. Large rooms with modern bathroom etc, flat screen TV with the usual options. The Deluxe Inn has wonderful interiors, very good service and some excellent dining, close to Shopping and Restaurant. I stay there every time I am in York, SC. Great value and location! Keep up the good work! Sinclair Garvin
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Date of stay: April 2014Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip:Â Quiet an a excellent location.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Responded 14 Sept 2017
Dear Valued Guest, Thank you for choosing the Deluxe Inn. It is nice to know that you enjoyed the stay and services. We are looking to improve our overall services still better. Definitely we are improving a lot and we look forward for your next stay so that you can experience it. Regards Hotel Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ALSO KNOWN AS
days inn york, york days inn
FORMERLY KNOWN AS
Days Inn-York
LOCATION
United StatesSouth CarolinaYork
NUMBER OF ROOMS
50
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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Frequently Asked Questions about Deluxe Inn And Suites
Which popular attractions are close to Deluxe Inn And Suites?
Nearby attractions include The Sylvia Theater (3.8 km), Chicks On Congress (3.8 km), and McCelvey Center (3.5 km).
What are some of the property amenities at Deluxe Inn And Suites?
Some of the more popular amenities offered include free wifi, a pool, and free parking.
Is parking available at Deluxe Inn And Suites?
Yes, free parking is available to guests.
What are some restaurants close to Deluxe Inn And Suites?
Conveniently located restaurants include Garden Cafe, Rainbow Donuts, and Hoof and Barrel.
Are there opportunities to exercise at Deluxe Inn And Suites?
Yes, guests have access to a pool during their stay.
Are pets allowed at Deluxe Inn And Suites?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Deluxe Inn And Suites?
The staff speaks multiple languages, including English and Hindi.
Are there any historical sites close to Deluxe Inn And Suites?
Many travellers enjoy visiting Historic Brattonsville (13.8 km) and Hightower Hall (12.7 km).
Is Deluxe Inn And Suites accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.