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Quality Inn West Columbia

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Quality Inn West Columbia
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98 Reviews from our TripAdvisor Community

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There are newer reviews for Quality Inn West Columbia
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Showing 98: English reviews
Orlando
Reviewed 11 May 2016

I booked this hotel based on glowing ratings on the choice hotels website. Argh! Dirty, dingy, dangerous!!! When I complained to the front desk they offered a reduced rate and said they could change my room but they didn't have another pet friendly room and a reduced rate couldn't make up for the filth and the bathroom fixtures which were...

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Helpful?
Thank viscontigirl
Carlsbad, California
Reviewed 8 April 2016

We were pleasantly surprised! Very Friendly Staff, Clean room, and hot breakfast was just right! Overall a well maintained property they exceeded our expectations. Good value for the $$ . Visiting Family in the area We will return and stay again!

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Thank naasfarm
Taylors, South Carolina, United States
Reviewed 2 March 2016

The front desk staff was not at all friendly. The furnishings are tired. There is a cabinet that used to house the TV that is just sitting in the room. The bathroom door does not open all the way because it hits the shower curtain rod. There was a big rust stain from the toilet to the wall. The bathroom...

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Helpful?
1Thank Mary R
GAURISH A, General Manager at Quality Inn West Columbia, responded to this review

Dear Mary, thank you for taking the time to review our hotel. First I would like to apologize for the service you received, that is by no means the level of service we pride ourselves on. I ask that you view this as an isolated issue, and allow us another chance to meet your standards the next time you are...

Kingsport, TN
Reviewed 8 February 2016

Front desk staff-weekend evenings extremely nice and helpful. Hotel room average, clean and non-smoking, smelled good. Shower granite stained but other than that clean bathroom. Beds were comfortable. Bedspreads need to be switched out, holes from cigarette burns on one of them. Could not adjust temperature on heat, had to get up and switch it between heat and fan. Parking...

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Helpful?
Thank Tigger306
GAURISH A, General Manager at Quality Inn West Columbia, responded to this review

Dear Tigger306, I thank you for your kind words regarding the service provided to you by our front desk staff, I will be sure to share it with them. I appreciate you sharing any problems you encountered during you stay, this gives us an opportunity to address, and correct them. We hope to see you again the next time your...

Cleveland, Ohio
Reviewed 2 February 2016 via mobile

The furniture was a little beat up and dated, there were rust stains on the floor around the toilet and the door to the outside was a little scary, but this place was ok for a quick, one night stay. The good things include a very friendly and helpful staff, great water pressure in the shower and a comfortable bed....

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Helpful?
Thank Dini O
Bernard W, General Manager at Quality Inn West Columbia, responded to this review

Thank you for taking time out your day to write a review for our hotel, We appreciate your business and looking forward on seeing you the next time you are in the Columbia area. Kind Regrets, Bernard Washington Hotel Manager

Gering, Nebraska
Reviewed 22 December 2015 via mobile

Not business friendly at all, before I checked in I asked the young lady if I could use the guest computer, that my laptop had been stolen and I had approximately 5.5-6 hours of computer work I needed to get done, she said that was fine . I checked in came back to do my work , the girl for...

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1Thank Sandi M
Kowloom
Reviewed 2 November 2015

The bed was good, the room was clean, the staff was friendly but this hotel is not designed to be guest-friendly. Want to plug in your computer? There are no available or easily-accessible outlets. Want to take a shower? There is no soap dish so your only option is to drop the soap into the tub. Want to watch TV?...

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Helpful?
Thank Johnny g
GAURISH A, Manager at Quality Inn West Columbia, responded to this review

Thank you for taking the time to review your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in...

Augusta, Georgia
Reviewed 29 October 2015

Friendly people and clean room. Good place. Food was good. I stayed in a non smoking room with a king size bed. Bed was comfortable and room was clean. Staff was very friendly. i was working in the area. Would recommend staying.

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Helpful?
Thank Nicholas T
GAURISH A, Manager at Quality Inn West Columbia, responded to this review

Thank you for taking the time to review your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests....

Evans, Georgia
Reviewed 27 October 2015

I stayed here once a week for a year and a half while attending USC for graduate classes. The price is right, the staff is very accommodating and it's a great location! Just off I-26 and on the Augusta Hwy, this hotel is near a Waffle House, gas station, Walmart, Ruby Tuesdays, BiLo, many restaurants like Chick-fil-A, Moe's and more....

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Helpful?
Thank Jane W
GAURISH A, Manager at Quality Inn West Columbia, responded to this review

Thank you for taking the time to give us an great feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoy your stay. We are looking forward to providing you the same...

Kentucky
Reviewed 22 October 2015

Stayed here for one night for a concert. As soon as I arrived I knew it was going to be a long night. The door to our room was damaged badly. Someone had tried to kick the door in at some point. The safety bolt was pulled away from the wall, the door frame was cracked badly, the door was...

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Helpful?
2Thank ElJbird
GAURISH A, Manager at Quality Inn West Columbia, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Please let the front desk know with out delay if you are not satisfied with our accommodations so we...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Quality Inn West Columbia

Address: 2516 Augusta Road, West Columbia, SC 29169 (Formerly Super 8)
Region: United States > South Carolina > West Columbia
Price Range: ₹ 4,189 - ₹ 8,705 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn West Columbia 2.5*
Number of rooms: 82
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn West Columbia staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For quiet, I'd recommend the interior access rooms which are insulated from traffic and guest chat.”
 of 5 bubbles hondawagon, 5 Feb 2017 | Read review
“noisy, by staircase it was handicap room. not alot of room for walker. shower not set up well for handicap use.”
 of 5 bubbles kayc408, 8 Dec 2016 | Read review
“Ask for a ground floor room you can walk straight in from your parking space. no stairs and no dingy hallways for 1st floor rooms.”
 of 5 bubbles ronniej469, 18 Jul 2016 | Read review
“stay away and find a better place.”
 of 5 bubbles 810kirkw, 25 Jun 2016 | Read review
“Don't go here at all”
 of 5 bubbles viscontigirl, 11 May 2016 | Read review
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