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Holiday Inn & Suites Columbia - Airport

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Holiday Inn & Suites Columbia - Airport
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154 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn & Suites Columbia - Airport
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Showing 152: English reviews
Melbourne, Australia
Reviewed 4 October 2015 via mobile

My check in by a very friendly and efficient Taylor took just a minute. She was very helpful. She also gave me an upgrade to a suite for my two night stay. The room was very spacious (not quite as long in length as the similar suite in HI, Atlanta Airport). Being at the end of the building on the...

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Helpful?
Thank H L
Milford, Pennsylvania
Reviewed 23 September 2015

Spent a long day driving back from Florida with my family and just needed a place to relax, unfortunately, the pool was not in working order. I would not have used my valuable points nor would I have stayed here if I knew that ahead of time. Needless to say, it soured my experience. Room was comfortable and I appreciate...

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Helpful?
Thank BB601
IHGCare, Guest Relations Manager at Holiday Inn & Suites Columbia - Airport, responded to this review

Dear BB601, Thank you for posting a candid feedback from your recent stay with us. It is nice to know that you were able to appreciate the condition of our room and our green engage program. However, I would like to apologize since you were not able to use the pool during your stay. Rest assured, your comments will be...

Seattle, Washington
Reviewed 11 September 2015 via mobile

This hotel is fairly new and has a deceptively huge lobby. By contrast, the sleeping room is of average size and the bathroom is quite small. I only stayed one night and it was fine but for two things. My room temperature swung between hot and cold; it didn't stay constant. When I checked in, the thermostat was set at...

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Helpful?
Thank TexasTravelerAustin
Marcus_Munse, General Manager at Holiday Inn & Suites Columbia - Airport, responded to this review

Dear TexasTravelerAustin, Thank you for the review and for the positive comments. I apologize that the temperature swings were not desirable and that the full service restaurant was not expected. Being the only LEED certified Holiday Inn, we are very cognizant of our energy usage; therefore, the temperature swings back when the room is not occupied/rented, but then returns to...

Massapequa, New York
Reviewed 1 September 2015

We stayed here for 2 nights while moving my son into the University of South Carolina.The room was very clean and the staff friendly and accommodating. We ate in the restaurant one night and was pleasantly surprised, based on the other reviews I had read. The only downfall of the property is that they are located next to a seedy...

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Thank cheerios47
Vanceboro, North Carolina
Reviewed 30 August 2015

Staff is friendly but amenities are few. There is a pool but it closes at dusk I was told however the next evening a couple was in the pool after dark! I was shocked! Additionally, the pool looked murky and there were leaves on the bottom. There are no vending machines in the hotel! The aircondioner was located on the...

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Thank Janice H
IHGCare, Guest Relations Manager at Holiday Inn & Suites Columbia - Airport, responded to this review

Dear Janice H, Thank you for taking the time to review our property. I am pleased to note that you found the staff friendly. It seems that we were not able to execute an exemplary hotel stay experience because of the inadequate amenities and condition of our facilities. Your feedback regarding the pool, bathroom toiletries, vending machines, key card malfunction...

Spartanburg, South Carolina
Reviewed 13 August 2015 via mobile

Although this hotel is generally clean, this visit was less than ideal. It seemed house keeping did not vacuum the room there was hair everywhere. The bed was VERY uncomfortable and At 5 am a smoke detector went off and even though staff brought a battery it still went off until I left.Very disappointed.

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Thank caensley
Marcus_Munse, General Manager at Holiday Inn & Suites Columbia - Airport, responded to this review

Dear caensley, I an very sorry about your experience. I will be sure to share your comments with my housekeeping department. We typically get excellent comments about the comfort of our beds, so I apologize that you found them uncomfortable. I'm glad that my team was able to come up and help you, although a fresh battery did not seem...

Winterville, North Carolina, United States
Reviewed 8 August 2015

The hotel is adequate, staff are friendly, my room was clean but maintenance was poor. My room was comfortable except the desk chair was broken (could not adjust height) and the hot water was cool. I reported this to the staff and the chair was not fixed or replaced but the water was heated to a tepid degree. I also...

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Helpful?
Thank Steven S
Marcus_Munse, General Manager at Holiday Inn & Suites Columbia - Airport, responded to this review

Dear Steven S, I apologize about the issues with your recent stay. We did have a maintenance issue with the hot water and we did everything in our power to restore it. I even had the plumber stay the night in order to monitor the situation. After plenty of trouble shooting we were able to nail down the problem and...

Portland, United States
Reviewed 29 July 2015 via mobile

We were in town on business and found the hotel to be clean and comfortable. The staff was extremely friendly and professional. The rooms were spacious and clean. Coffee pot was available in the room. I might suggest to the managers to provide tea bags for hot tea as well, but other than the the stay was enjoyable. I will...

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1Thank Larry T
Southwest Florida
Reviewed 29 June 2015 via mobile

Nice Clean Hotel, Light airy front desk. Very comfortable Mattress, with lots of pillows, good wifi, very pretty bathrooms with large walk-in showers. Didn't like that some people got free breakfast and other did not. There was plenty of free parking in a well lit parking lot. This was a green hotel which was nice. It was easy to get...

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Thank Nancy S
New York City, New York
Reviewed 24 June 2015

It's a very nice remodeled hotel, from inside to outside. The grounds are kept well, and the rooms are well decorated and comfortable. It's right off the highway, but far enough away that you dont hear the road noise, at least from the front facing room I had. In my room, the air conditioning unit was on the wall right...

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Helpful?
Thank Bernardo F

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
At Holiday Inn & Suites Columbia-Airport, one of our top priorities is ensuring a cleaner, healthier environment for our guests, employees and future generations by implementing environmentally responsible practices in every aspect of our hotel, from the original design to the day-to-day operations.Opened on Earth Day, April 22, 2010, our property is South Carolina's 1st full-service eco-friendly hotel. The property achieved Leadership in Energy and Environmental Design (LEED) Gold certification in 2012 and was titled Best Of South Carolina. Our green hotel located in Columbia, SC is not only safer and more healthy for guests and employees, but also for our community. The 122 room hotel has incorporated features that include a state-of-the-art ventilation system to improve air quality, energy recovery technology to temper outside air, rain water harvesting, tank-less hot water heaters, use of low emitting volatile organic compound (VOC) paint, adhesives., carpet, high efficiency fixtures and traction elevators designed for high energy efficiency. Owned by Capital Hospitality, LLC. and operated by Courtesy Management Inc. of Orangeburg, Holiday Inn & Suites Columbia-Airport looks to meet the increasing demands of guests who appreciate an environmentally focused design as well as high level of service. ... more   less 

Additional Information about Holiday Inn & Suites Columbia - Airport

Address: 110 McSwain Dr, West Columbia, SC 29169-4804
Region: United States > South Carolina > West Columbia
Price Range: ₹ 7,520 - ₹ 17,503 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn & Suites Columbia - Airport 3*
Number of rooms: 122
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Also Known As:
Holiday Inn & Suites Columbia - Airport Hotel West Columbia
Holiday Inn And Suites Columbia - Airport
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn & Suites Columbia - Airport staff and other travellers.
2 questions
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Questions? Get answers from Holiday Inn & Suites Columbia - Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our rooms (on separate nights) were quite and clean with whisper quite AC”
O9037ZLrogerh, 2 Nov 2016 | Read review
“We were on the top floor and away from the interstate for less noise”
Renda, 30 Oct 2016 | Read review
“High floors on the side away from the highway work best”
GeoffH76, 17 Oct 2016 | Read review
“I always ask for an upper floor in IHG hotels.”
SuzanneD282, 23 Sep 2016 | Read review
“Ask for a room that doesn't overlook the nasty hotel and neighborhood next door”
MLeopards, 22 Aug 2016 | Read review
5 of 5