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Holiday Inn & Suites Columbia - Airport

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Holiday Inn & Suites Columbia - Airport
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154 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn & Suites Columbia - Airport
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Showing 152: English reviews
Reviewed 11 April 2016

Good clean hotel and a good location as well. There is a Denny's and Waffle house across the parking lot, within walking distance. Hotel had friendly staff, who allowed to a late check out (12:45pm). 10 Mins from the airport and a Free shuttle that runs on demand. Overall good value for the money we paid and I would definitely...

Thank Rishi B
RYonemura, Public Relations Manager at Holiday Inn & Suites Columbia - Airport, responded to this review

We appreciate your positive feedback and we're glad that you enjoyed your stay. We hope you were able to enjoy the Master's Golf Tournament if that was the purpose of your visit. Safe travels and we hope you stay with us again!

Wichita, Kansas
Reviewed 8 April 2016

This was the MOST disgusting hotel I've ever been in. Checking in to a room with urine all over the toilet, gross. No vacuuming ever! Gross! It got worse every day. A co-worker checked out early, which I should have. Another co-worker had hair in his shower towels. Seriously disgusted.

Thank mldowns
RYonemura, Public Relations Manager at Holiday Inn & Suites Columbia - Airport, responded to this review

First, we sincerely apologize that we failed to deliver on our brands commitment to providing you with a clean and comfortable stay. We take pride in our property and your review has been shared among management and in particular housekeeping. Our team will be investigating what happened. Again, we apologize and hope that you will give the Holiday Inn brand...

Florence, South Carolina
Reviewed 6 April 2016

The hotel is very convenient to the airport and is very nice but on my last stay I was given a room on 3 floor that faced the entrance and all night long I heard the music that they play outside the hotel all night long. When I checked out to catch an early flight and there was no coffee...

Thank Kevin S
IHGService, Guest Relations Manager at Holiday Inn & Suites Columbia - Airport, responded to this review

Dear Kevin S, Thank you for taking the time to write a review of your recent stay. Allow me to apologize for any inconvenience you may have experienced due to the noise levels and the availability of coffee in the morning of your departure. Please be assured that these concerns will be looked into. I would have preferred you had...

Fletcher, North Carolina, United States
Reviewed 12 March 2016 via mobile

It is one of the newer hotels in the area, part of the reason we chose it and location for work. There was a couple of rough times but staying that long that us unavoidable. I was there when they had major issues with a hot water heater and there were several cold showers. Never a good way to start...

Thank Kristen N
Marcus_Munse, General Manager at Holiday Inn & Suites Columbia - Airport, responded to this review

Dear Kristen N, Thank you for staying with us for such an extended time. My biggest regreat is that I did not have a chance to meet you and thank you for your extended patronage. I apologize about the issues that you experienced during your stay. I will telly you that our hot water issue has been corrected. Hopefully my...

Columbus, Georgia
Reviewed 27 February 2016 via mobile

Our stay was for a week on business. The hotel is very nice and the service was great with one exception...the sink drain would hold water and was slow to drain. We reported it on the 3rd day and it never got fixed. One morning there was no hot water in our room, we called and soon learned the entire...

Thank Maney2016
Marcus_Munse, General Manager at Holiday Inn & Suites Columbia - Airport, responded to this review

Dear Maney2016, Thank you for the review. I apologize about the sink drain, and will get that fixed asap if it has not been done so already. We have corrected the hot water issue, and we are sorry that the hotel guests had to experience that issue. We should be ordering new alarm clocks shortly that include to receptacles and...

Reviewed 26 February 2016

Having recently stayed at several other HI's this one is higher priced with much lower customer service. Breakfast wasn't included for a non-suite room at $129 per night. That's high for this area to be looking out over a run down motel with long term folks (nothing wrong with them just the place) or the highway. It was clean but...

Thank bsnestrvler
Marcus_Munse, General Manager at Holiday Inn & Suites Columbia - Airport, responded to this review

Dear bsnestrvler, Thank you for taking the time to post a review. I am sorry that you were not happy with your stay or the amenities provided. It is difficult to compare rates to other Holiday Inn's because the locations, local economic performance/events, and competitor hotels determine the rate structure. That being said, our rates are competitive with comparable properties...

Reviewed 9 February 2016 via mobile

This is the first time I have ever been so angry that I took the time to write a review. The hotel itself is nice, the restaurant/bar called sporting news was a major disappointment because of the nighttime bartender on Monday February 8, 2016. Let's start off by saying that the bar top was so filthy that my glass literally...

Thank Jeff D
Marcus_Munse, General Manager at Holiday Inn & Suites Columbia - Airport, responded to this review

Jeff D, Allow me to apologize for your experience in the restaurant. I am embarrassed to say the least. Under no circumstance should any of our patrons be treated this way. This will be addressed immediately. I am very sorry that your experience in the restaurant has cast a bad light on the entire property. I can only hope that...

Jacksonville, FL
Reviewed 24 December 2015

I am a Hilton guy, and ended up here by default as it was the 'official' hotel that the family was gathering at. Their rate was considerably higher that the competition (a Hampton across the street), and nearly lost my business for not matching them. That said, the Hampton has free breakfast, and this property does not. They do have...

Thank zjxtinpusher
Marcus_Munse, General Manager at Holiday Inn & Suites Columbia - Airport, responded to this review

Dear zjxtinpusher, Thank you for the review. I apologize that you were not pleased with your stay. Please keep in mind that, by being full service we have a full restaurant and bar, we offer catering in our banquet spaces, room service, a cooked to order breakfast or full hot buffet with fresh ingredients. These amenities are not available in...

Camden, South Carolina
Reviewed 6 December 2015 via mobile

If you're looking for a nice hotel close to the Columbia airport, this is it - far enough away so airplane noise is not a factor. A ten minute ride from airport to hotel. My company has our Christmas parties here, so a multi faceted review: Staff is exceptional. I had an issue with my initial room, and was quickly...

Thank KingAlO
Saint Louis, Missouri
Reviewed 3 November 2015

most of the Marriott and Hilton properties were booked or way over priced for the one night I stayed in Columbia SC. Checked in late and got a room with two beds. Room was clean and fairly modern. Bathroom same deal. Nothing exciting nor detracting. paid $124 per night which seems to be about as low as you can go...

Thank JREwing123
Marcus_Munse, General Manager at Holiday Inn & Suites Columbia - Airport, responded to this review

Dear rob t, Thank you for the review, and although we are not Marriott or Hilton we believe that our property is right on point with those brands. I'm glad that you found your room pleasant and relaxing. Also, our neighbor is simply and eyesore and nothing more. Thanks again, Marcus Munse

61 photos of this hotel

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Management photos: Courtesy of the property manager

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  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
At Holiday Inn & Suites Columbia-Airport, one of our top priorities is ensuring a cleaner, healthier environment for our guests, employees and future generations by implementing environmentally responsible practices in every aspect of our hotel, from the original design to the day-to-day operations.Opened on Earth Day, April 22, 2010, our property is South Carolina's 1st full-service eco-friendly hotel. The property achieved Leadership in Energy and Environmental Design (LEED) Gold certification in 2012 and was titled Best Of South Carolina. Our green hotel located in Columbia, SC is not only safer and more healthy for guests and employees, but also for our community. The 122 room hotel has incorporated features that include a state-of-the-art ventilation system to improve air quality, energy recovery technology to temper outside air, rain water harvesting, tank-less hot water heaters, use of low emitting volatile organic compound (VOC) paint, adhesives., carpet, high efficiency fixtures and traction elevators designed for high energy efficiency. Owned by Capital Hospitality, LLC. and operated by Courtesy Management Inc. of Orangeburg, Holiday Inn & Suites Columbia-Airport looks to meet the increasing demands of guests who appreciate an environmentally focused design as well as high level of service. ... more   less 

Additional Information about Holiday Inn & Suites Columbia - Airport

Address: 110 McSwain Dr, West Columbia, SC 29169-4804
Region: United States > South Carolina > West Columbia
Price Range: ₹ 7,579 - ₹ 17,295 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn & Suites Columbia - Airport 3*
Number of rooms: 122
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Also Known As:
Holiday Inn & Suites Columbia - Airport Hotel West Columbia
Holiday Inn And Suites Columbia - Airport
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn & Suites Columbia - Airport staff and other travellers.
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Questions? Get answers from Holiday Inn & Suites Columbia - Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our rooms (on separate nights) were quite and clean with whisper quite AC”
O9037ZLrogerh, 2 Nov 2016 | Read review
“We were on the top floor and away from the interstate for less noise”
Renda, 30 Oct 2016 | Read review
“High floors on the side away from the highway work best”
GeoffH76, 17 Oct 2016 | Read review
“I always ask for an upper floor in IHG hotels.”
SuzanneD282, 23 Sep 2016 | Read review
“Ask for a room that doesn't overlook the nasty hotel and neighborhood next door”
MLeopards, 22 Aug 2016 | Read review
5 of 5