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Holiday Inn & Suites Columbia - Airport

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149 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn & Suites Columbia - Airport
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Showing 147: English reviews
Winston Salem, North Carolina
Reviewed 11 May 2016

My hubby and I like to stay at this hotel whenever we're in town - it's conveniently located and very reasonably priced. Just don't look in the backyard - it's not a pretty view! But breakfast is good, and the room is comfortable.

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Helpful?
Thank Bethany S
RYonemura, Public Relations Manager at Holiday Inn & Suites Columbia - Airport, responded to this review

Ms. Bethany, Thank you so much for taking the time to review our hotel and share feedback from your recent stay with us. We know that your time is valuable and this helps us to evaluate where we are and how our staff is doing. We are glad that the room was clean and comfortable and that you enjoyed breakfast....

Ithaca, New York
Reviewed 11 May 2016

I spent three nights here with my family for graduation at USC. Everyone was very pleased with the comfort and cleanliness of the rooms. The furnishings are modern and attractive. We were consistently asked if we needed anything, and greeted cheerfully. Breakfast at the attached Sporting News Grille was excellent! Eggs, bacon, sausage, french toast sticks, fresh fruit, yogurt &...

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Helpful?
Thank cardinal304
RYonemura, Public Relations Manager at Holiday Inn & Suites Columbia - Airport, responded to this review

WOW, thank you for your wonderful review! We know that graduation is a very special time and our team works hard to ensure that our guests have a positive and memorable experience. We will share your feedback with our managers and among all of our staff - we look forward to continuing our goal of providing a "Great Hotel that...

Branchville, South Carolina
Reviewed 30 April 2016

I stayed in this hotel for one week when my mom was in the hospital. The hotel was a life saver for my dad and I. The hotel was very close to Lexington Medical center and to a few restaurants. The rooms were clean, the shower had great water pressure, the Internet worked well and the beds were comfortable. There...

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Helpful?
Thank danamc01
RYonemura, Public Relations Manager at Holiday Inn & Suites Columbia - Airport, responded to this review

We are sorry to hear that your Mother was in the hospital and wish her all the best. Thank you for taking the time to share your experience with us. We know your time is valuable and we appreciate the positive feedback! Our team will share your comments with the staff. In case you have the opportunity to stay with...

Atlanta
Reviewed 27 April 2016

We were in town for a concert at the Arena and slept here for a few hours before driving home. We arrived very late, after midnight, and our room was ready and the desk clerk was super-friendly. Hotel lobby is very nice. There's a small pool for those inclined towards hotel pools. The room was as you would expect it...

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Helpful?
Thank jgpatlantatraveler
RYonemura, Public Relations Manager at Holiday Inn & Suites Columbia - Airport, responded to this review

Thank you for your wonderful comments and review! Our team appreciates it and we are glad that you enjoyed your stay and the concert. Sorry that you did not have the opportunity to stay very long with us however we are glad to hear that you would stay with us again! Safe Travels!

New Jersey
Reviewed 26 April 2016

Excellent, well kept Hotel. Free shuttle service to and from the Columbia Airport - picked me up from the Airport at 10 pm and dropped me off at the airport at 5 am for me to catch a 6 am flight. The shuttle also, dropped me and family off and picked us up from the Lexington Medical Center and to...

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Helpful?
Thank Pranay G
RYonemura, Public Relations Manager at Holiday Inn & Suites Columbia - Airport, responded to this review

We appreciate you taking the time to review our property and will definitely share your positive comments with our team. Although you were in town due to an emergency, it is great to hear that we provided you and your family with a clean, comfortable place to stay. We look forward to your next visit until then safe travels.

Reviewed 11 April 2016

Good clean hotel and a good location as well. There is a Denny's and Waffle house across the parking lot, within walking distance. Hotel had friendly staff, who allowed to a late check out (12:45pm). 10 Mins from the airport and a Free shuttle that runs on demand. Overall good value for the money we paid and I would definitely...

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Helpful?
Thank Rishi B
RYonemura, Public Relations Manager at Holiday Inn & Suites Columbia - Airport, responded to this review

We appreciate your positive feedback and we're glad that you enjoyed your stay. We hope you were able to enjoy the Master's Golf Tournament if that was the purpose of your visit. Safe travels and we hope you stay with us again!

Wichita, Kansas
Reviewed 8 April 2016

This was the MOST disgusting hotel I've ever been in. Checking in to a room with urine all over the toilet, gross. No vacuuming ever! Gross! It got worse every day. A co-worker checked out early, which I should have. Another co-worker had hair in his shower towels. Seriously disgusted.

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Helpful?
Thank mldowns
RYonemura, Public Relations Manager at Holiday Inn & Suites Columbia - Airport, responded to this review

First, we sincerely apologize that we failed to deliver on our brands commitment to providing you with a clean and comfortable stay. We take pride in our property and your review has been shared among management and in particular housekeeping. Our team will be investigating what happened. Again, we apologize and hope that you will give the Holiday Inn brand...

Florence, South Carolina
Reviewed 6 April 2016

The hotel is very convenient to the airport and is very nice but on my last stay I was given a room on 3 floor that faced the entrance and all night long I heard the music that they play outside the hotel all night long. When I checked out to catch an early flight and there was no coffee...

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Helpful?
Thank Kevin S
IHGService, Guest Relations Manager at Holiday Inn & Suites Columbia - Airport, responded to this review

Dear Kevin S, Thank you for taking the time to write a review of your recent stay. Allow me to apologize for any inconvenience you may have experienced due to the noise levels and the availability of coffee in the morning of your departure. Please be assured that these concerns will be looked into. I would have preferred you had...

Fletcher, North Carolina, United States
Reviewed 12 March 2016 via mobile

It is one of the newer hotels in the area, part of the reason we chose it and location for work. There was a couple of rough times but staying that long that us unavoidable. I was there when they had major issues with a hot water heater and there were several cold showers. Never a good way to start...

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Helpful?
Thank Kristen N
Marcus_Munse, General Manager at Holiday Inn & Suites Columbia - Airport, responded to this review

Dear Kristen N, Thank you for staying with us for such an extended time. My biggest regreat is that I did not have a chance to meet you and thank you for your extended patronage. I apologize about the issues that you experienced during your stay. I will telly you that our hot water issue has been corrected. Hopefully my...

Columbus, Georgia
Reviewed 27 February 2016 via mobile

Our stay was for a week on business. The hotel is very nice and the service was great with one exception...the sink drain would hold water and was slow to drain. We reported it on the 3rd day and it never got fixed. One morning there was no hot water in our room, we called and soon learned the entire...

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Helpful?
Thank Maney2016
Marcus_Munse, General Manager at Holiday Inn & Suites Columbia - Airport, responded to this review

Dear Maney2016, Thank you for the review. I apologize about the sink drain, and will get that fixed asap if it has not been done so already. We have corrected the hot water issue, and we are sorry that the hotel guests had to experience that issue. We should be ordering new alarm clocks shortly that include to receptacles and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
At Holiday Inn & Suites Columbia-Airport, one of our top priorities is ensuring a cleaner, healthier environment for our guests, employees and future generations by implementing environmentally responsible practices in every aspect of our hotel, from the original design to the day-to-day operations.Opened on Earth Day, April 22, 2010, our property is South Carolina's 1st full-service eco-friendly hotel. The property achieved Leadership in Energy and Environmental Design (LEED) Gold certification in 2012 and was titled Best Of South Carolina. Our green hotel located in Columbia, SC is not only safer and more healthy for guests and employees, but also for our community. The 122 room hotel has incorporated features that include a state-of-the-art ventilation system to improve air quality, energy recovery technology to temper outside air, rain water harvesting, tank-less hot water heaters, use of low emitting volatile organic compound (VOC) paint, adhesives., carpet, high efficiency fixtures and traction elevators designed for high energy efficiency. Owned by Capital Hospitality, LLC. and operated by Courtesy Management Inc. of Orangeburg, Holiday Inn & Suites Columbia-Airport looks to meet the increasing demands of guests who appreciate an environmentally focused design as well as high level of service. ... more   less 

Additional Information about Holiday Inn & Suites Columbia - Airport

Address: 110 McSwain Dr, West Columbia, SC 29169-4804
Region: United States > South Carolina > West Columbia
Price Range: ₹ 6,992 - ₹ 9,300 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn & Suites Columbia - Airport 3*
Number of rooms: 122
Reservation Options:
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Also Known As:
Holiday Inn & Suites Columbia - Airport Hotel West Columbia
Holiday Inn And Suites Columbia - Airport
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn & Suites Columbia - Airport staff and other travellers.
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Questions? Get answers from Holiday Inn & Suites Columbia - Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our rooms (on separate nights) were quite and clean with whisper quite AC”
 of 5 bubbles O9037ZLrogerh, 2 Nov 2016 | Read review
“We were on the top floor and away from the interstate for less noise”
 of 5 bubbles Renda, 30 Oct 2016 | Read review
“High floors on the side away from the highway work best”
 of 5 bubbles GeoffH76, 17 Oct 2016 | Read review
“I always ask for an upper floor in IHG hotels.”
 of 5 bubbles SuzanneD282, 23 Sep 2016 | Read review
“Ask for a room that doesn't overlook the nasty hotel and neighborhood next door”
 of 5 bubbles MLeopards, 22 Aug 2016 | Read review
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