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Holiday Inn Oceanfront at Surfside Beach

430 reviews
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Traveller (158)
Room & Suite (274)
Pool & Beach (96)
Overview
  • Excellent26%
  • Very good31%
  • Average22%
  • Poor10%
  • Terrible11%
Travellers talk about
“tiki bar”(30 reviews)
“ocean view”(29 reviews)
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
3.0 Star Hotel
All hotel details
Offers from Holiday Inn Oceanfront at Surfside Beach
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (430)Write a Review
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All reviewstiki barstayed at the holiday innocean viewpool and hot tuban older hotelfront desk managerhousekeeping staffbeds were comfortableup to dateoceanfrontweddingmyrtlepetsinletcondo
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11 - 15 of 426 reviews
Reviewed 17 October 2017 via mobile

This was our first trip away with our newborn. The staff was extremely helpful and so friendly! They called us by name every time we passed and made sure they did their best to accommodate us. We stayed in a king oceanfront room which worked...More

Thank ScottLem
Response from HISurfside, Director of Sales at Holiday Inn Oceanfront at Surfside BeachResponded 18 October 2017

Scott, thank you for being our guest and for taking the time to share you positive experience at our oceanfront hotel in Surfside Beach! We hope you will fact return again in the near future.

Reviewed 26 September 2017 via mobile

This hotel is very much in need of some TLC. The rooms have a decidedly musty smell. There are no screens on the patio doors. The pool area is average as is the fitness area. It is very tired looking. Plastic chairs and table on...More

1  Thank jocelynp475
Response from IHGService, Guest Relations Manager at Holiday Inn Oceanfront at Surfside BeachResponded 11 November 2017

Dear jocelynp475, I would like to thank you for taking your precious time to write a review regarding your stay with us. Our goal is to deliver exceptional service and comfortable accommodation to all of our guests and we appreciate your feedback. However, we apologize...More

Reviewed 1 September 2017 via mobile

We arrived in the evening that night and Steve helped us check in smoothly. That's where the good part ends. My oldest daughter started screaming in the middle of the night. She turned the light on and the bed was covered in bugs. My husband...More

6  Thank Dolores W
Response from IHGService, Guest Relations Manager at Holiday Inn Oceanfront at Surfside BeachResponded 16 September 2017

Dear Dolores W, Thank you for taking the time to review our hotel. I certainly appreciate you taking the time to bring your concerns to our attention. Guest comfort and safety are of the utmost concern to us and our hotels are committed to making...More

Reviewed 29 August 2017 via mobile

They just need to tear it down and start over. Do not stay here at all costs. Rooms are dark, smelly and deeply dirty. Pool is pathetic and hot tub brown with algae. Nothing around not even a convenience store. Stay away.

2  Thank Kmmmmm
Response from HISurfside, Director of Sales at Holiday Inn Oceanfront at Surfside BeachResponded 31 August 2017

Thank you for sharing your experience and we do apologize that our property did not meet your expectations. We will be undergoing an extensive renovation this fall and we hope that you will return again in the near future.

Reviewed 26 August 2017 via mobile

For a beach hotel, you already know they get a lot of people coming through all the time. This hotel really needs some updating in the rooms. The sink vanity was detached from the wall and rocked if you added any weight to it, the...More

1  Thank Mark M
Response from HISurfside, Director of Sales at Holiday Inn Oceanfront at Surfside BeachResponded 28 August 2017

Thank you for being our guest and sharing your review Mark. I have shared the details of your review with our operations team. Our property will continue with renovations this winter season and we do hope you will return again in the future to enjoy...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Beachfront
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$ 99 - US$ 265 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 99 - US$ 265 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (158)
Room & Suite (274)
Pool & Beach (96)
Dining (60)
Amenities (30)
Business Centre & Event Rooms (5)
Family and Play Areas (1)
Questions & Answers
Ask a question
Kathryn K
12 June 2017|
AnswerShow all 4 answers
Response from msprasad | Reviewed this property |
Yes, you can bring your own umbrella and chair. Otherwise the hotel also provides chair and umbrella on nominal rent.
1
Vote
T8194
9 October 2016|
AnswerShow all 7 answers
Response from msprasad | Reviewed this property |
Yes, we stayed on 4th and 5th floor. (4 adults and 2 kids divided in two room on 4th floor and the other on 5th floor).
0
Votes
hhcartee
15 August 2016|
AnswerShow all 11 answers
Response from msprasad | Reviewed this property |
Yes, it is available and the hotel provides assistance too, if required.
0
Votes
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12
Room Tips
"Ocean side room. Only."
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"Ocean View if available"
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"Try to get a room with oceanview !"
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"Aweful location due to campgrounds"
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