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Holiday Inn Express - Sumter

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Traveller (17)
Room & Suite (20)
Dining (8)
Overview
  • Excellent45%
  • Very good31%
  • Average15%
  • Poor5%
  • Terrible4%
Travellers talk about
“front desk”(21 reviews)
“hotel breakfast”(2 reviews)
“parking lot”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Bar/Lounge
2 Star accommodation
All hotel details
Additional information
Offers from Holiday Inn Express - Sumter
Special Offer: Book Direct and Save
Hotel deals
Offers from Holiday Inn Express - Sumter
Special Offer: Book Direct and Save
Hotel deals
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Reviews (125)
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Traveller rating
54
37
19
7
6
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LanguageEnglish
54
37
19
7
6
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1 - 5 of 123 reviews
Reviewed 4 days ago via mobile

We stayed in room 227 the night of August 16,2018. On the second floor the hallway was buckets and towels collecting leaking water. The hallway walls and doors are banged up and need repair. The room itself had a rusty bathtub, broken and bubbling floor...More

Thank Robert P
Hotel's Favourite
Reviewed 20 October 2017

Upon opening our room door found we had a 2 bed room rather than the king room we had reserved. We thought it was a mistake but were told the change was because we had been upgraded. When I asked how a 2bed room was...More

Thank Paul B
Response from Valorie E, Manager at Holiday Inn Express - SumterResponded 21 October 2017

Dear Paul B: Thank you for your review. We value your feedback and will take actions to correct the issues that were listed. On your next visit to Sumter, we are looking forward to seeing you. Kind Regards: Val Elmore

Reviewed 29 June 2018 via mobile

The rooms were nice there was a lot of bugs but that’s expected being in South Carolina. The indoor pool was awesome and kids loved it. Cleaning crew were horrible! I guess your allowed to bring your kids to work here, walked in when room...More

Thank christinean8
Response from Valorie E, Manager at Holiday Inn Express - SumterResponded 30 June 2018

Dear Christinean8 Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express SUMTER. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay...More

Reviewed 28 May 2018 via mobile

Traveled with 4 other couples for family reunion- stayed 4 days. Beds were comfortable. The breakfast fare was their usual- very good. The breakfast ladies were very nice and friendly. The pool was perfect for splashing around. My sister’s room had a leak from all...More

Thank Carol R
Response from Valorie E, Ops Manager at Holiday Inn Express - SumterResponded 29 May 2018

Dear Carol R. Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express SUMTER. I would like to start by apologizing to you for not meeting your expectations. We strive to make each...More

Reviewed 30 April 2018 via mobile

Since we are military the smell and/or presence of any drug puts us at risk! The room and service was amazing and the house keeping works really hard! I love the location and the room but the smell of weed is the only down part...More

Thank King P
Response from Valorie E, Manager at Holiday Inn Express - SumterResponded 30 April 2018

Dear King P: Thank you for choosing to stay at Holiday Inn Express, Sumter SC. We value your feedback. The fact that you were able to discern a smoke odor in the room is not acceptable. Please accept my apologies. I am sorry I was...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Wheelchair Access
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Breakfast Available
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$ 109 - US$ 184 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Quiet Hotel in Sumter
#9 Quaint Hotel in Sumter
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 109 - US$ 184 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Quiet Hotel in Sumter
#9 Quaint Hotel in Sumter
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (17)
Room & Suite (20)
Dining (8)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
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Room Tips
"Avoid Room 201"
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"I always prefer the non-smoking rooms."
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"If smell is not right ask for another room."
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"We were in a suite (2 queens and a sofa bed) on the third floor. It was quiet."
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