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See all 11 hotels in Summerville

Comfort Inn

392 reviews
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Traveller (15)
Room & Suite (44)
Dining (8)
Overview
  • Excellent43%
  • Very good31%
  • Average13%
  • Poor9%
  • Terrible4%
Travellers talk about
“first floor”(22 reviews)
“clean rooms”(12 reviews)
“stay there again”(17 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
2.5 Star Hotel
All hotel details
Offers from Comfort Inn
Special Offer: Choice Privileges Points
Hotel deals
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Reviews (392)Write a Review
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161
119
54
35
16
Show reviews that mention
All reviewsfirst floorclean roomsstay there againconvenient locationthe breakfast areavisit charlestonbreakfast staffgreat staystaff was very friendlythree nightsbed was very comfortablecharleston arealots of restaurantsyogurtnice place to stayfront desk stafffree breakfast
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1 - 5 of 385 reviews
Reviewed 16 October 2017

In need of much updating and maintenance. Bath in our room had not been cleaned, with hairs (different colors, textures) on tub, soap dish and wall. Toilet hadn't been cleaned, and was also badly stained. Because we arrived after 11:00 pm after a 12 hour...More

Thank Cheryl F
Response from ComfortInnSC509, General Manager at Comfort InnResponded 18 October 2017

Thank you for taking the time to review our hotel, we will use your feedback as a learning tool to improve our level of customer service. We look forward to seeing you again on your next visit to Summerville.

Hotel's Favourite
Reviewed 25 July 2017

This was a nice place to stay. The rooms were clean, the beds were good, the people were friendly, the breakfast was also good. It is in a nice area close to lots of restaurants and shopping. About a 20-30 minute drive to Charleston. We...More

1  Thank lesia1958
Response from ComfortInnSC509, General Manager at Comfort InnResponded 3 August 2017

Thank you for taking the time to review our hotel, we will use your feedback as a learning tool to improve our level of customer service. We look forward to seeing you again on your next visit to Summerville.

Reviewed 15 October 2017

First time staying here & it was a very pleasant experience! Entire staff was friendly, competent, engaging & very knowledgeable of the surrounding area. Our room on the first floor was tastefully appointed, well-lit, roomy and comfortable. Bedding was clean & inviting. One queen bed...More

Thank Nancy H
Response from ComfortInnSC509, General Manager at Comfort InnResponded 18 October 2017

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Reviewed 2 October 2017

Lots of deferred maintenance..... ice machine doesn't work, bath had broken toilet paper holder, switchplate falling off wall and warped cracked shower panels. Thought Comfort Inn had standards in order to remain in the chain, but apparently they don't apply to this dump. You can...More

Thank mm3MTSV
Response from ComfortInnSC509, General Manager at Comfort InnResponded 8 October 2017

Thank you for your review of our hotel, I have shared your comments with my entire staff to ensure we handle situations like this differently in the future. We look forward to providing you with exceptional service on your next visit to Summerville.

Reviewed 11 September 2017 via mobile

A friend went to stay there during hurricane Irma with legit bookings. We're turned away because they had service dogs with them. Really!! Someone who has evacuated and has bookings was turned away because of a service animal - most insensitive folks run this place....More

1  Thank Aayushmiami
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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Pool
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Self-Serve Laundry
Dry Cleaning
Laundry Service
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Outdoor pool
Details
Price range
US$ 94 - US$ 133 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 94 - US$ 133 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (15)
Room & Suite (44)
Dining (8)
Pool & Beach (7)
Hotel & Grounds (17)
Bathroom (5)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
MizPeps
8 February 2017|
AnswerShow all 2 answers
Response from ComfortInnSC509 | Property representative |
We are just a 2 story property with no elevator, but do have stairs located conveniently throughout the property.
0
Votes
Edythe D
1 August 2016|
AnswerShow all 2 answers
Response from ComfortInnSC509 | Property representative |
No we are not a pet friendly facility
0
Votes
gailjnh
13 October 2015|
Answer
Response from Liz W | Property representative |
I apologize, but we do not offer an airport shuttle. If you call the hotel directly, we will be happy to provide the name and contact information for a dependable taxi service. Thank you for your interest in our property.
0
Votes
Room Tips
"This is a 2 floor property with no elevator. If you have luggage, the first floor is the place to stay."
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"Be aware there are only stairs for this 2 story hotel."
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"If you have a suitcase, ask for 1st floor room because there is no elevator."
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"We stayed on the first floor close to an exit. Room 119"
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