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Charleston Grand Hotel

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Charleston Grand Hotel
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174 Reviews from our TripAdvisor Community

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There are newer reviews for Charleston Grand Hotel
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Showing 171: English reviews
Washburn, Tennessee
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 25 May 2015 via mobile

I am leaving the hotel this morning and I must say I was pleasantly surprised with the hotel. I had read the reviews after I booked and I was worried. I got her though and I was greeted by a pleasant staff, a clean updated room and nice clean linens. I saw no bug or anything. My only complaint was... More 

Helpful?
2 Thank kermitcarpenter
1 review
Reviewed 16 May 2015 via mobile

The smell slaps you in the face but at least it helps distract you from the out dated rusted bathroom and nasty room. I don't want to touch anything much less sleep here. Room was booked or us with a group I am going to make sure I check the rest of the reservations before we go again. Entirely too... More 

Helpful?
Thank tssickham
Faulk44, Guest Relations Manager at Charleston Grand Hotel, responded to this review

On behalf of the entire team we are apologetic that your stay was less than great. I would appreiate if you would call the hotel directly to speak to management about any issues you experienced. The facility isn't known for having a foul odor unless it was the nearby papermill which at times can radiate a strong odor through the... More 

Dawsonville, Georgia
Level Contributor
49 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 12 April 2015

Booked this several months back through Wyndham Vacations and it was an all-around disappointment. FYI, it is now a Clarion. We noticed the area was not really great when we drove in. Greyhound bus station is next door and had lots of traffic, etc. We had called earlier in the day to verify that we had a late check-in as... More 

Helpful?
Thank 587TaraH
Faulk44, General Manager at Charleston Grand Hotel, responded to this review

We as a team sincerly apologize for not exceeding your expectations. Our system had crashed and unfortunately in this day and age everyone is dependant on them. Your arrival should have been a smooth process regardless of any issues we were having. I will notate that the clerks need to be very clear at checkin that there is a fee... More 

1 review
Reviewed 27 March 2015 via mobile

Trying to save a few dollars I booked a room here and just about ruined our weekend! We arrived on a Friday evening to a parking lot full of party goers trying to get into a restaurant/night club that's connected to the hotel. Parking was very limited. I awoke the next morning after trying to sleep thru all the loud... More 

Helpful?
Thank BlkJim
Faulk44, General Manager at Charleston Grand Hotel, responded to this review

We as a team are sincerly apologetic for all the noise. Your experience has been passed on to the owner who holds the lease on the resturant next door and is executing a plan of action so that this type of situation does not happen again. We again sincerly apologize for exceeding your expectations More 

Wilmington, North Carolina, United States
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 March 2015

I'm just a college girl who stopped here on a road trip to New Orleans. For the price and location, I thought this place was pretty on point. We originally chose this hotel because of the free shuttle service to downtown...too bad you have to book it 24 hours ahead of time. Also they charge $5 for the breakfast so... More 

Helpful?
Thank Kristin M
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 March 2015 via mobile

I have heard good things from other clarions but this one sucked. The website said continental breakfast but you had to go to a restaurant next door. The food was ok but it ran out and the dishes were sticky. The rooms werent cleaned everyday and the toilet and sink were backed up. Wont return.

Helpful?
2 Thank Judy H
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 March 2015 via mobile

Clean rooms, comfortable bed, area parking needs help, and the continental breakfast - don't bother, they sure didn't. Had to wait for the continental breakfast to be cookd instead of it being ready. Breakfast was not even included in the cost. The people were very nice, the service lacked attention.

Helpful?
1 Thank REV. PHILLIP W
Ocean Isle Beach, North Carolina
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 27 January 2015

My husband and I chose this hotel because it is dog friendly. I had read several bad reviews and thought of calling to cancel our reservations. Our room was very clean . Staff was wonderful to us. Alonzo the manager made sure we were happy with our room .I must say the surroundings of the hotel is a bit scary,... More 

Helpful?
Thank Peggy166
Augusta, Georgia
Level Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 23 January 2015

We stayed at this hotel because it was cheap. The room was spacious and clean. The cons why I wouldn't stay here again: 1. In a bad area of town 2. A group of men/women would hang out in the back parking lot of the hotel. Even on the 7th floor, you can hear the crowd talking between the hours... More 

Helpful?
Thank nomoretummy69
Faulk44, General Manager at Charleston Grand Hotel, responded to this review

I am so happy you and your furbaby enjoyed your stay with us. We try our best to make each and every guest feel at home. Unfortunately some guest hold the location against us which isn't bad so we really appreciate you letting it be known that your stay was enjoyable. We hope to see you again this yr More 

Huntley, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 November 2014

Stayed on October 31. There was an intense disagreeable deodorant smell in the room and the hallway. There was some event going on that produced loud thumping "music" until 12:00 midnight. The room had oversize padded chairs that crowed the space. The window (sliding door) could not be opened. The closet clothes hangers let the clothes drop to the floor... More 

Helpful?
1 Thank Carl V

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Charleston Grand Hotel (formerly Clarion) under new management and ownership is centrally located in the heart of North Charleston, SC. Just minutes away from Downtown Charleston and The North Charleston Coliseum, makes our hotel a very convenient choice. We offer you a variety of room choices and amenities. We take pride in great customer service to go along with an enjoyably comfortable stay. It is our goal to make sure that you leave happy. So if there is anything that we can do, please let us know. Thank you for making Charleston Grand Hotel your choice. ... more   less 

Additional Information about Charleston Grand Hotel

Address: 3640 Dorchester Rd, North Charleston, SC 29405-7569 (Formerly The Historic Grand Hotel)
Region: United States > South Carolina > Coastal South Carolina > North Charleston
Price Range: ₹ 5,552 - ₹ 8,568 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Charleston Grand Hotel 2.5*
Number of rooms: 128
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Also Known As:
Clarion Hotel North Charleston
Clarion Hotel Charleston
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Questions & Answers

Here's what travellers have asked, with answers from Charleston Grand Hotel staff and other travellers.
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Questions? Get answers from Charleston Grand Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if you a light sleeper ask for a double or suite king rooms face a train track”
 of 5 bubbles meredithm775, 28 Sep 2016 | Read review
“Pay a little more and get closer to town.”
 of 5 bubbles caseymimi2, 4 Jun 2016 | Read review
“The rooms in the back you hear the train the room in the front you hear traffic till 10 PM. Just turn the TV you be fine.”
 of 5 bubbles gloriac95, 15 Apr 2016 | Read review
“Plan far ahead.”
 of 5 bubbles 145vickieh, 6 Apr 2016 | Read review
“They do have smoking rooms.”
 of 5 bubbles Nikkihem, 7 Mar 2016 | Read review
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