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Charleston Grand Hotel

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Charleston Grand Hotel
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181 Reviews from our TripAdvisor Community

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There are newer reviews for Charleston Grand Hotel
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Showing 178: English reviews
Reviewed 29 April 2016 via mobile

My stay wasn't nearly as bad as some of these reviews. I had a single King bed room and everything seem nice, clean, deep bathtub. The doors looked a little old but that doesn't bother me. Breakfast was a bit light, I had a banana, muffins, and apple juice. Cereal is also available. Receptionist was nice and friendly!

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Thank Jeff N
Reviewed 15 April 2016

After reading all the reviews was super nervous. However the friendly staff at check in was awesome. Everything else was book we need it a park and cruise hotel, this was the only choice at the time of my booking. You are super close to the port. We took a taxi 5 people for $40.00 total cheaper that the hotel...

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Thank Gloria G
Columbus, Ohio
Reviewed 6 April 2016

Was lucky to get a room on our trip.Spring break week .did not plan ahead for a room.People were friendly .Outdoor pool was open early but water was very cold.Breakfast was waffles , toast , fruit juice coffee.

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Thank Vickie H
Reviewed 3 April 2016 via mobile

Though the hotel is older, the staff was very friendly and accommodating. The room had a microwave, refrigerator, coffee maker and it was just what we needed to have a good time getting ready the Cooper River Bridge Run.

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Thank Daren W
Reviewed 21 March 2016 via mobile

Centrally located to everywhere you want to go, it is a good hotel for the price. The staff is exceptionally friendly and the room is everything that you need if you're traveling with a family. If you're looking for a five-star Resort this is not it. With a family on a budget looking for somewhere to stay that's nice comfortable...

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1Thank Jasmary D
Reviewed 11 March 2016

This location is clean and fit our needs for this trip. We were directed to the elevator upon our arrival but our room was on the main floor - not sure the desk clerk knew were the rooms actually were. Towels seemed to be a commodity as we were only given 2 towels, 1 hand towel, 1 wash cloth and...

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1Thank Lmartin626
Loris, South Carolina
Reviewed 7 March 2016

The location was great due to the business I had in the area. Gas station across the street, restaurants and stores nearby. Walls are thin as you can hear every noise close by. One side of the elevators were out of order. Stains were on the sheets. Nice tub and bathroom area clean. Two things were disturbing: the panel door...

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Thank Nikkihem
Faulk44, General Manager at Charleston Grand Hotel, responded to this review

On behalf of our entire staff we apologize for any inconvience you may have experienced during your stay. We have placed locks on all hallway electrical panels and vent systems cleaning issues have been shared and corrected with housekeeping. We thank you for your comments we will use them for positive improvements

Smyrna, Georgia
Reviewed 2 March 2016

Rooms are fairly nice and clean.Big TV's,and fairly comfortable beds. Nighttime staff very friendly and helpful.Elanda in particular was very nice but on the other hand the morning management are rude and pompous.Older woman I believe was Joyce.Not a nice person and very moody.Seems to have her own policy rather than helping you.Wont pay for a hotel again with people...

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1Thank susan b
Faulk44, Manager at Charleston Grand Hotel, responded to this review

Ms. Susan I apologize if Joyce was anything but helpful I have shared this comment with her as a coaching tool to improve her management skills and customer service skills as well. On behalf of the entire staff we sincerely apologize

Wilmington, North Carolina
Reviewed 18 January 2016 via mobile

I was hesitant to stay because of the reviews. But it was actually a good stay. Yes room is not great looking..but it is not bad. Beds were comfortable, big bath tub, big TV with nice entertainment stand that has a fridge and microwave. They have an outdoor pool that was actually the cleanest seasonal pool we have seen. (And...

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2Thank krystal b
Faulk44, General Manager at Charleston Grand Hotel, responded to this review

On behalf of our staff thank you for your kind words

Reviewed 17 January 2016 via mobile

If you or a member of the family likes trains this is the place to stay . But make sure your room faces the track (I think all even numbered rooms) .. I did not find the tracks to be too busy or too close, though they are next door. It was not like wall shaking noise.. Room was what...

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Thank betseyjohnson
Faulk44, General Manager at Charleston Grand Hotel, responded to this review

Thank you for your review Mrs. Johnson we are working daily to improve our property we are looking to be adding so wonderful new additions in the coming yr

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Charleston Grand Hotel (formerly Clarion) under new management and ownership is centrally located in the heart of North Charleston, SC. Just minutes away from Downtown Charleston and The North Charleston Coliseum, makes our hotel a very convenient choice. We offer you a variety of room choices and amenities. We take pride in great customer service to go along with an enjoyably comfortable stay. It is our goal to make sure that you leave happy. So if there is anything that we can do, please let us know. Thank you for making Charleston Grand Hotel your choice. ... more   less 

Additional Information about Charleston Grand Hotel

Address: 3640 Dorchester Rd, North Charleston, SC 29405-7569 (Formerly The Historic Grand Hotel)
Region: United States > South Carolina > Coastal South Carolina > North Charleston
Price Range: ₹ 6,223 - ₹ 8,816 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Charleston Grand Hotel 2.5*
Number of rooms: 128
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Also Known As:
Clarion Hotel North Charleston
Clarion Hotel Charleston
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Questions & Answers

Here's what travellers have asked, with answers from Charleston Grand Hotel staff and other travellers.
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Questions? Get answers from Charleston Grand Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floor didn't feel very safe.”
937anns, 14 Apr 2017 | Read review
“look elsewhere.”
41ashleym, 13 Mar 2017 | Read review
“if you a light sleeper ask for a double or suite king rooms face a train track”
meredithm775, 28 Sep 2016 | Read review
“Pay a little more and get closer to town.”
caseymimi2, 4 Jun 2016 | Read review
“The rooms in the back you hear the train the room in the front you hear traffic till 10 PM. Just turn the TV you be fine.”
gloriac95, 15 Apr 2016 | Read review
5 of 5