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I drove all the way here from Kentucky which was an 8 hour drive, all by myself for a family wedding. The hotel was nice when I entered and the service was good and the room was nice. My ONLY complaint which is inexcusable and...More
Thank Andrew A
Response from IHGService, Guest Relations Manager at Holiday Inn Express Charleston NorthResponded 6 days ago
Hi Andrew A,
Thank you so much for sharing your experience with our hotel. While it is good to know that you appreciated our hotel and the service, I was concerned to see the inconvenience brought by early morning renovations during your stay.
I traveled here for work and upon check in was told I had a jacuzzi suite. I believe I was given this upgrade because I am a member of the hotel chain. I had a huge room to myself. This allowed for me to be...More
Thank Denille B
Response from hiexpresschsnorth, Guest Service Representative at Holiday Inn Express Charleston NorthResponded 15 November 2017
Thank you for taking the time to tell us about your recent stay. We are so sorry about the stains on the carpet but you are correct, we are replacing all carpet during our current renovation. We are happy to know you did...More
Super friendly hotel staff. The van driver Pam is awesome and always willing to help! Staff goes out of their way to make you happy. Hotel is convenient to the airport and the shuttle will take you to local places.
I have to stay here for work . I dread coming to Charleston. The ladies at the front desk and the shuttle driver Pam make it bearable. Pam is a great asset to your hotel. One of the nicest ladies around.More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Charleston NorthResponded 1 week ago
Thank you very much for staying with us and for taking the time to post a review. I appreciate the positive feedback you have addressed for our staff service, especially for Pam. She will surely be delighted to hear this and continue to...More
We had awesome time..Checkin was fast and if you wasn't register for the points you receive for staying they register you and you don't have to stand there and wait...we had room 226 which is a corner room and a king size room...you have a...More
1 Thank dianew1234
Response from hiexpresschsnorth, Guest Service Representative at Holiday Inn Express Charleston NorthResponded 9 September 2017
We are so happy to hear you enjoyed your stay with us in Charleston. We understand how important our guests' time is so our staff is lighting fast with check-ins while providing exceptional, friendly service. We're glad you found the Micro/Fridge combo and Keurig...More
Response from hiexpresschsnorth | Property representative |
Our Park and Cruise packages include shuttle to the cruise port, parking for the duration of your cruise and shuttle service from the cruise port back to the hotel for your return. The package prices are based on the number... More
Our Park and Cruise packages include shuttle to the cruise port, parking for the duration of your cruise and shuttle service from the cruise port back to the hotel for your return. The package prices are based on the number of shuttle passengers. Please call us if you have any questions.