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Candlewood Suites I-26 @ Northwoods Mall

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Candlewood Suites I-26 @ Northwoods Mall
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104 Reviews from our TripAdvisor Community

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There are newer reviews for Candlewood Suites I-26 @ Northwoods Mall
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Showing 102: English reviews
WI
Reviewed 23 February 2015

I stayed at this hotel for 3 weeks during February 2015. Bed was comfortable and room was ok overall. Nothing fancy but it did the trick. It's nice to be able to have a full kitchen (minus the oven) so you aren't dependent on eating out all the time. Staff was pretty friendly for the most part and the place...

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2Thank glrbob
Gurugram (Gurgaon), India
Reviewed 5 February 2015

Last stay was in August 14, when the renovations were on. Now the renovations are complete,also there is a change in the General Manager. The new team is sensitive to the customer needs. The mall and lots of shops at walking distance, also banks. Enjoyed the stay this time. Ask for a room on the highest floor if you are...

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2Thank sanjay744
Syracuse, New York
Reviewed 4 February 2015

We were in town for 4 days with a toddler so we opted for the 1 bedroom suite to close off a room when he was sleeping. Much easier to visit that way. Kitchen was well supplied and we cooked at least 1 meal a day in the room. Room 402 had a smoke smell to it that we noticed...

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1Thank kevandalicia
Angela R, General Manager at Candlewood Suites I-26 @ Northwoods Mall, responded to this review

Dear Valued Guest, Thank you for taking the time to complete the online survey regarding your recent stay. We appreciate your feedback and I will share it with other staff members. You are right. this is an excellent location for visitors coming to Charleston as we are close to downtown and historic sites. We look forward to serving you again...

Canton, OH
Reviewed 2 December 2014

Clean room, friendly staff, pretty quiet considering it is located right next to the mall. Check in was smooth. They are an extended stay property, so you don't get housekeeping every day. I went down to the desk to get some fresh towels on our third day, and was told housekeeping would bring some right up, but never got any....

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Helpful?
Thank dpstas
IHGCare, Guest Relations Manager at Candlewood Suites I-26 @ Northwoods Mall, responded to this review

Dear dpstas, Thank you for taking the time to convey your comments regarding your recent experience with us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. I am pleased you found our room accommodations and friendly staff commendable. I apologize for any inconvenience you may have...

Reviewed 31 October 2014

This property was clean. The staff was friendly. Our check in was easy. The room was clean, linens fresh and the bed was actually comfortable. There's a full size kitchen, although our room was missing pots, which we didn't need. The water pressure was good. The tub floor was kinda slippery but tolerable. We would stay here again if the...

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1Thank W B F
Angela R, General Manager at Candlewood Suites I-26 @ Northwoods Mall, responded to this review

Dear Valued Guest, Thank you for choosing to stay with us at Candlewood Suites we appreciate and value your business. We apologize you did not have the correct pots and pans and we have received that in the suite you stayed in. Thank you for bringing it to our attention. We hope you will choose to stay with us again...

The Villages, Florida
Reviewed 3 October 2014

Stayed 10/2. Hotel is a bit hard to find, tucked away near shopping mall. Plenty of free parking and friendly check in. Room is typical Candlewood suite layout with full kitchen facilities. Clean comfortable beds with fresh sheets. Light carpeted floor also clean. Shower has good water pressure and plenty of hot water. TV was very small but had plenty...

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2Thank Jerry C
IHGCare, Guest Relations Manager at Candlewood Suites I-26 @ Northwoods Mall, responded to this review

Dear Jerry C, I appreciate that you took the time to leave us a review about your stay. It is good to know that you found our rooms to be clean and comfortable. It is always a plus on our end to receive positive remarks from our valued guests like you. We hope the next time you are in the...

Greater Cincinnati
Reviewed 8 September 2014

Rooms were clean, roomy, with a kitchen for those staying an extended time. We stayed two nights and there is everything to do movies, restaurants, shopping, all within walking distance. The best part was they are only 30 minutes from Folly Beach which was amazing and a lot of fun. My kids, grandkids, and myself spend two long days at...

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1Thank sue m
Gurugram (Gurgaon), India
Reviewed 1 September 2014

The staff seems very unconcerned about the guest. Specially the receptionist, the TV in the reception area very high for a normal conversation with her. The room was smelling of smoke, the window does not open to take the stale air out. Renovations are on, hence the laundry and health club are closed. Another about 15 days. Internet good speed....

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3Thank sanjay744
IHGCare, Guest Relations Manager at Candlewood Suites I-26 @ Northwoods Mall, responded to this review

Dear sanjay744, Thank you for taking the time to write us a review regarding your recent stay. We are pleased to know you liked the Internet speed we offer and our spacious parking lot. We would like to apologize for the experience you had with the service you received and the room accommodations you had fell below your expectations. We...

Taylors, South Carolina
Reviewed 16 July 2014

The staff seemed very unconcerned about anything that was going on. I arrived very early in the morning. I was told that I could not extend my checkout and I would have to call after 7 in the morning and talk to the next shift. I had to wake up in the middle of my sleep to call and ask...

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3Thank Darren B
IHGCare, Guest Relations Manager at Candlewood Suites I-26 @ Northwoods Mall, responded to this review

Dear Darren B, Thank you for bringing this to our attention. I’m very sorry to hear about your experience on your recent stay. We would like to follow up with you. We have sent you a private message in effort to obtain more information. I look forward to hearing back from you very soon. Sincerely, Connie D Case Manager IHGCare

Greenville, South Carolina
Reviewed 11 July 2014

The customer service was horrible but some of the staff. Your room does not get cleaned unless you are staying 7 days. You also have to exchange your dirty towels at the front desk because they don't clean your room or bring them too you. The way the a/c is you can not really feel it in the bedroom area...

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2Thank Cieara S
IHGCare, Guest Relations Manager at Candlewood Suites I-26 @ Northwoods Mall, responded to this review

Dear sulliv35, Thank you very much for taking the time to share your comments online. It is always our goal to provide convenient and comfortable accommodations as well as world class service to all our guests. On this occasion we regret we fell short of your expectations. We would like to address this further and have sent you a private...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Make yourself at home at Candlewood Suites North Charleston. Welcome to the Candlewood Suites in North Charleston, South Carolina. Our hotel's convenient location places you just minutes from historic downtown Charleston and the Charleston International Airport. Guests traveling for business or leisure will feel right at home in our comfortable suites. If you are visiting Charleston for leisure, historic downtown Charleston is just a short drive from our hotel. In Charleston, you can visit a plantation, take a tour of Fort Sumter or the USS Yorktown, or relax on one of South Carolina's beautiful beaches. For those who love to shop, Northwoods Mall is just steps from our hotel. Those who are in town for business will enjoy our Charleston hotel's ideal location near I-26 and just minutes from the Charleston Convention Center, Charleston Air Force Base, Naval Weapons Station and Trident Hospital. Our hotel also provides convenient access to Trident Technical College, Charleston Southern University, the College of Charleston and MUSC. Whether you stay for one night or make yourself at home for an extended stay, we are ready to serve you. Our suites include fully equipped kitchens and the Candlewood Cupboard, our 24-hour convenience store, located in the lobby with a variety of items at great values. Our property also offers free laundry facilities to all guests. Check out our Charleston hotel's great deals and plan your stay with us today. ... more   less 

Additional Information about Candlewood Suites I-26 @ Northwoods Mall

Address: 2177 Northwoods Blvd, North Charleston, SC 29406-4005
Region: United States > South Carolina > Coastal South Carolina > North Charleston
Price Range: ₹ 5,966 - ₹ 10,591 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites I-26 @ Northwoods Mall 2.5*
Number of rooms: 101
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Also Known As:
Candlewood Suites i-26 @ Northwoods Mall Hotel North Charleston
Candlewood Suites North Charleston
Candlewood North Charleston
North Charleston Candlewood Suites
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites I-26 @ Northwoods Mall staff and other travellers.
2 questions
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Charleston, South Carolina
3 months ago
Asheville, NC
over a year ago

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Questions? Get answers from Candlewood Suites I-26 @ Northwoods Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“location is pretty quiet and suspect most rooms will do the trick.”
 of 5 bubbles rbutterw, 8 Nov 2016 | Read review
“Our room was on the second floor and it was perfect”
 of 5 bubbles _lgoble24, 8 Sep 2016 | Read review
“The staff seem to care about your stay. The hotel is livable.”
 of 5 bubbles ericbR6161UK, 14 Jan 2016 | Read review
“good value, away from Highway noise”
 of 5 bubbles 915shane, 29 Dec 2015 | Read review
“Ground floor”
 of 5 bubbles kythoro, 22 Nov 2015 | Read review
5 of 5