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Candlewood Suites I-26 @ Northwoods Mall

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Traveller (17)
Room & Suite (15)
Dining (1)
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Overview
  • Excellent35%
  • Very good27%
  • Average19%
  • Poor12%
  • Terrible7%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Non-Smoking Rooms
Suites
Fitness centre
Kitchenette
Pets Allowed
2 Star Hotel
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (122)
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All reviewsfree laundrymaintenance issuesone bedroom suitefull size fridgewalking distancebed was comfortablefront desk staffa great staybusiness triphooterscharlestonkitchenettelinensratesms
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11 - 15 of 120 reviews
Reviewed 27 April 2017 via mobile

I stayed at this property for just one night. The location was good. My room was average but clean. Tiles were cracked in the bathroom, probably due to settling of the foundation, but not a big deal. Some bleach (?) stains by TP dispenser. Bed...More

Thank Tom A
Response from IHGService, Guest Relations Manager at Candlewood Suites I-26 @ Northwoods MallResponded 12 May 2017

Hello Tom A, I am happy that our location worked for your travel needs and that you found our beds comfortable. On the other hand, I would like to apologize for any inconvenience the cracked tiles and the stains may have caused you. Rest assured,...More

Reviewed 17 April 2017

Chose this spot for a business trip because it was the location nearest my customer that had the best review. It was comfortable and suited my purpose, but it didn't seem significantly better than most other places nearby (some of which were lower in cost.)...More

Thank Jeffrey W
Response from DJ S, Director of Sales at Candlewood Suites I-26 @ Northwoods MallResponded 20 April 2017

Thank you so much for taking the time to review your stay with us! We agree with you - our location is the best! April is peak season here in Charleston, therefor, the rates are competitive with the other similar hotels in our market. The...More

Reviewed 11 April 2017 via mobile

We stayed here since there was no more availability in the nearby Holiday Inn Express. Candlewood has no breakfast, which was a little inconvenient, however there are many restaurants nearby for breakfast. The room was fine--not the best and not nearly as good as a...More

2  Thank SumBug82
Response from DJ S, Director of Sales at Candlewood Suites I-26 @ Northwoods MallResponded 17 April 2017

Thank you for taking the time to review your stay with us. We appreciate the feedback, and strive to make each guest's stay a pleasant and restful one! We do let everybody know at Check-In that we do not serve breakfast, and housekeeping is once...More

Reviewed 11 April 2017 via mobile

This hotel was top notch. Wonderful experience from check in to checkout. Front desk associates Mr. Ron and Ms. Sheryl provided excellent customer service with a smile and professionalism.Hallways and Room were clean. All amenities listed were available. Though sold out was quiet and had...More

1  Thank Loushon B
Response from DJ S, Director of Sales at Candlewood Suites I-26 @ Northwoods MallResponded 17 April 2017

Thank you so much for taking the time to review your stay with us! We are very Pleased you enjoyed your stay. We will relay to Ron and Cheryl your kind comments! We hope to have the opportunity to host you again when your travels...More

Reviewed 5 April 2017

If you need extended stay or everything else is sold out, it's not too bad. We certainly were not informed that there would be no daily cleaning. We were able to go get clean towels as often as we wanted. We had to go get...More

2  Thank Christina G
Response from IHGService, Guest Relations Manager at Candlewood Suites I-26 @ Northwoods MallResponded 20 April 2017

Dear Christina G, Thank you for taking the time to write us a review regarding your recent stay. We are very pleased you liked the friendliness and the service you received from our staff. On the other hand, we are sorry you were not well...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Laundry Service
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 110 - US$ 167 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 110 - US$ 167 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (17)
Room & Suite (15)
Dining (1)
Questions & Answers
Ask a question
tonyafayerenae
16 November 2016|
AnswerShow all 2 answers
Response from DJ S | Property representative |
Absolutely, cats are allowed and Welcomed!
0
Votes
SoulShine28
29 December 2014|
Answer
Response from dpstas | Reviewed this property |
I dont know. I had a two bed room.
0
Votes
Room Tips
"Be warned, small suites, small beds, no maid service."
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"location is pretty quiet and suspect most rooms will do the trick."
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"Our room was on the second floor and it was perfect"
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"The staff seem to care about your stay. The hotel is livable."
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