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DoubleTree by Hilton Hotel North Charleston - Convention Center

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DoubleTree by Hilton Hotel North Charleston - Convention Center
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242 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel North Charleston - Convention Center
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Showing 236: English reviews
Inman, South Carolina
Reviewed 2 weeks ago

I was a little disappointed a hotel as nice as a Hilton didn't have free breakfast like the lesser hotels do. As well in the room the blackout curtains didn't close due to the air conditioning unit. The street lights and lights from the hotel light up the room and made it difficult to get to sleep.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank Mcoop316
Nyakeziah E, Guest Relations Manager at DoubleTree by Hilton Hotel North Charleston - Convention Center, responded to this review

Dear Mcoop316, Thank you for sharing your experience with us. Guest satisfaction is our number one goal at the DoubleTree by Hilton North Charleston Convention Center and I’m so sorry to hear that your experience did not live up to our standards. Thank you for letting us know so we can strive to improve in these areas. I will make...

Reviewed 3 weeks ago

Upon arrival we were treated with "EXCELLENT" service, the Front desk staff was very attentive. I work in the exact same field and this is how every Desk Clerk should treat their guest!! Topnotch service indeed. Ashley was super sweet, she's a Rock Star!!! David was outstanding very cordial and polite also very kind and attentive, he went above and...

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Helpful?
Thank jeslenep
Nyakeziah E, Guest Relations Manager at DoubleTree by Hilton Hotel North Charleston - Convention Center, responded to this review

Dear jeslenep, We are so thrilled that you found the DoubleTree- North Charleston Convention Center an awesome place to stay! Thank you so much for your review and I will be sure to share it with our team. We work hard to make sure that you feel welcome when you walk through the doors and it certainly sounds like Ashley...

Waxhaw, North Carolina
Reviewed 3 weeks ago

The hotel originally did not have enough double beds to accommodate my group but one staff member went above and beyond to ensure we were accommodated adequately. We were all very tired from working late and slept well.

Review collected in partnership with DoubleTree by Hilton
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Thank L2148MNjessicar
Nyakeziah E, Guest Relations Manager at DoubleTree by Hilton Hotel North Charleston - Convention Center, responded to this review

Dear L2148MNjessicar, Thank you for taking the time to share your experience with us. I’m sorry to hear that you were dissatisfied with your reservations at check in. I will be working with the entire team to ensure this does not happen again. I’m so happy to hear that Barbara was able to take such good care of you and...

Reviewed 3 weeks ago

Ok well first off we love this hotel we stayed here (me and my fiance) for 1 night and it felt like 3. The hotel it self is beautiful the staff is the bomb s/o to Nya and Dougleas and the blonde bartender ( Forgot her name) but she make the best drinks...The cookie was sooo good you get it...

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Helpful?
Thank Ashley E
Nyakeziah E, Guest Relations Manager at DoubleTree by Hilton Hotel North Charleston - Convention Center, responded to this review

Dear Ashley E, Thank you for your amazing review of our hotel. It’s good to hear that our hotel is so welcoming that you felt at home! I’m so glad to hear that you enjoyed your comfortable bed and the beautiful new public spaces including our full service Indigo Restaurant and Lounge which provides a hearty southern buffet breakfast and...

Reviewed 3 weeks ago

This was a really nice place to stay. Great views of the swamp, friendly, quiet, and helpful staff, very clean rooms that were recently updated. One word of caution, there are two DoubleTrees in the area. Make sure you know which one you have a reservation at. This DoubleTree will not run you to the other property in their shuttle....

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Helpful?
Thank Bryan W
Nyakeziah E, Guest Relations Manager at DoubleTree by Hilton Hotel North Charleston - Convention Center, responded to this review

Dear Bryan W, Thank you for your review of our hotel. Our location is second to none! We are just close enough to downtown Charleston and many Charleston attractions to enjoy the proximity but far away enough from the hustle and bustle to give our guests some relaxation. I know that you had many choices in hotels when staying in...

Tampa, Florida
Reviewed 4 weeks ago

I loved every part of my stay the location the cleanliness and friendliness.. I would advise anyone to stay ... it was quiet and a great view from the room. All kind of shopping and restaurants to choose from...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Latoya S
Nyakeziah E, Guest Relations Manager at DoubleTree by Hilton Hotel North Charleston - Convention Center, responded to this review

Dear Latoya S, Thank you for sharing your review with us! I’m so glad you chose the DoubleTree by Hilton North Charleston Convention Center during your travels. Our location is second to none! One of the reasons our guests like staying here is because we are conveniently located to the airport and the Tanger Outlet shopping mall that is a...

Fernandina Beach, United States
Reviewed 4 weeks ago

Stayed here because I attended a meeting at the hotel. Clean & modern rooms. Great food from the restaurant, and an excellent experience at the bar - good local brews, atmosphere, and friendly bartender. All amenities & staff at this location were great!

Review collected in partnership with DoubleTree by Hilton
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Thank jasonbC7252RH
Nyakeziah E, Guest Relations Manager at DoubleTree by Hilton Hotel North Charleston - Convention Center, responded to this review

Dear jasonbC7252RH, I appreciate you taking the time to review our hotel and also happy to hear that our hotel was able to exceed your expectations during your business travels. Our location makes us a great choice for those traveling for both business, or just to get away. I will be sure to pass along your awesome review of our...

Reviewed 16 March 2017

My colleague and I had our flight cancelled after many hours at the airport. Not only did the shuttle pick us up at the airport, Ashley at Check-in was so friendly and accommodating! We were given warm cookies and water bottles! The beds were amazing. First good sleep in four days! At checkout, David was friendly and so helpful as...

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Helpful?
Thank Rae A
Nyakeziah E, Guest Relations Manager at DoubleTree by Hilton Hotel North Charleston - Convention Center, responded to this review

Dear Rae A, We are so thrilled that you found the DoubleTree North Charleston Convention Center an awesome place to stay! Thank you so much for your review and I will be sure to share it with our team and especially Ashley and David. Our staff is truly what makes the hotel a returning favorite. We know that as a...

Mount Pleasant, South Carolina
Reviewed 16 March 2017 via mobile

The hotel has undertaking an impressive renovation, but the staff are even more remarkable; particularly Nya and David (who's new there). They make you feel welcome from the moment you walk in the door. The owners should be pleased.

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Helpful?
Thank Tommypreston
Nyakeziah E, Guest Relations Manager at DoubleTree by Hilton Hotel North Charleston - Convention Center, responded to this review

Dear Tommypreston, Thanks so much for taking the time to review our hotel. Guest satisfaction is our number one goal and there is nothing better than achieving that! We are happy our hotel and staff met all your needs during your stay and I will make sure to pass along your comments to David. We pride ourselves on the warmth...

Concord, North Carolina
Reviewed 15 March 2017

I expected a different level of professional from this staff when problems were presented. The staff needs some customer service training. There were problems with the toilet leaking. There was only one washer for 100+ rooms and it was broken. I was told to go across a 4 lane road and use the one in the hotel there.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Scott S

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our beautiful, award-winning hotel provides all of the luxury of Downtown Charleston without the extravagant prices. Our comfortable accommodations are surrounded with upscale decor and amenities including granite counter-tops and walk-in stone showers. Convenient to I-26 and 526, we are central to everywhere you want to be. Enjoy complimentary internet, business center, airport shuttle service, our full-service restaurant with room service, outdoor pool, and much more! ... more   less 

Additional Information about DoubleTree by Hilton Hotel North Charleston - Convention Center

Address: 5264 International Blvd, North Charleston, SC 29418-6918 (Formerly Holiday Inn Charleston Airport)
Region: United States > South Carolina > Coastal South Carolina > North Charleston
Price Range: ₹ 10,113 - ₹ 16,012 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree by Hilton Hotel North Charleston - Convention Center 3*
Number of rooms: 142
Reservation Options:
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Also Known As:
Holiday Inn Charleston Airport/ Hotel North Charleston
Holiday Inn North Charleston
North Charleston Holiday Inn
Hotel Style:
#3 Green Hotel in North Charleston
#7 Romantic Hotel in North Charleston
#9 Business Hotel in North Charleston
#15 Family Hotel in North Charleston
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel North Charleston - Convention Center staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel North Charleston - Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Join the Hilton Rewards program to get an upper level room. ”
Ray_Katie, 13 Apr 2017 | Read review
“Very Close to the Convention Center, Restaurants and Shopping...”
jeslenep, 3 Apr 2017 | Read review
“Great views of the swamp if you get a room on the back of the building, very tranquil.”
854bryanw, 29 Mar 2017 | Read review
“back side rooms have the best view of swamp and/or pool”
oliver831, 21 Mar 2017 | Read review
“I had a room facing the back. Nice and quiet!”
818raea, 16 Mar 2017 | Read review
5 of 5