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Holiday Inn Express and Suites Charleston Airport and Convention Center

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Holiday Inn Express and Suites Charleston Airport and Convention Center
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402 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express and Suites Charleston Airport and Convention Center
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Showing 399: English reviews
Reviewed 15 December 2016

So, I asked for the negotiated price for a local company... No doing. full price for me. next day yielded no room servicing (no towels, toiletries, vacuuming, or garbage disposal). Called front desk, asked why... they said that I had the do-not-disturb tag on my door... (Completely false, aka LIE!) 2nd day= no soap or shampoo... sigh...really?

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Helpful?
Thank Arlie B
Joy H, General Manager at Holiday Inn Express and Suites Charleston Airport and Convention Center, responded to this review

Dear Arlie B, Thank you so much for your feedback. I appreciate the different concerns you mentioned and do take them very seriously, as we pride our hotel on being beautiful, clean and efficient. I did get to review your stay and tried to reach out to you, as you were still a guest in house. Your local company rate...

Reviewed 7 December 2016 via mobile

Pam, the shuttle driver was awesome she gave us recommendations and everything she suggested was terrific. Tanger outlets was an excellent recommendation. Jim and Nicks barbecue was fantastic. Thank you Pam

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Thank Cynthia L
Joy H, General Manager at Holiday Inn Express and Suites Charleston Airport and Convention Center, responded to this review

Dear Cynthia L, Thank you so much for taking the time to review our hotel. The Holiday Inn Express and Suites North Charleston Airport and Convention Center is second to none in location! We are conveniently located as the closest hotel to Charleston Airport and just minutes away from downtown Charleston, as well as the many beaches in the area....

Richmond, Virginia
Reviewed 7 December 2016

Stayed here overnight when traveling out of Charleston airport early the next morning. The hotel is clean and the front desk staff was very friendly and helpful. My room was clean and modern and the bed was comfortable. One side of the hotel is pretty close to a busy street and could probably have a lot of street noise. Be...

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Thank KenS9
Omaha, United States
Reviewed 4 December 2016 via mobile

Everything was wonderful!! The customer service was outstanding!! Pam who was our shuttle driver was especially delightful. She entertained us on the drive over to a nearby restaurant and she promptly picked us up when we were finished. Thank you so much!!!!

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Thank Tamara P
Reviewed 30 November 2016

I stayed here recently to celebrate my niece's 13th birthday and the staff was absolutely amazing! I came in with 5 pre-teen girls and instead of getting the rolling eyes I would expect to get this staff made us feel more than welcome. Pam and Adam were amazing and very helpful. The property's decor was fabulous and better than what...

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Thank tomiko b
Florence
Reviewed 28 November 2016

Large room with fridge, microwave and the usual things found in a room. The room we got was huge with a sitting area that made us feel like home. The front desk staff was excellent and so friendly. Great location to the North Charleston PAC, can walk easily as long as you have walking shoes, about 15 min. away. They...

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Helpful?
Thank Marion B
Joy H, General Manager at Holiday Inn Express and Suites Charleston Airport and Convention Center, responded to this review

Dear Marion B, Thank you so much for taking the time to review our hotel. The Holiday Inn Express and Suites North Charleston Airport and Convention Center is second to none in location! We are conveniently located as the closest hotel to Charleston Airport and just minutes away from downtown Charleston, as well as the many beaches in the area....

Murrells Inlet
Reviewed 25 November 2016

Greeted at the airport by a very friendly Pam who immediately welcomed us to Charleston. Van was punctual and we enjoyed our ride. Hotel is very nice and appealing as you enter, and we were greeted with efficient staff. Definitely recommend.

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Thank CindyCLL
Reviewed 21 November 2016 via mobile

Just wanted to acknowledge your van driver, Pam. She was very personable and exceptionally friendly! I travel a lot and don't always come across people that truly enjoy their job. I'm sure you already know she is a great asset to your company! Pam Costa Republic Airlines Flight Attendant

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Thank Pamela E
A TripAdvisor Member
Level Contributor
8 reviews
3 hotel reviews
Reviewed 20 November 2016 via mobile

Tell your mom. They saw I had my little tiny baby with me and was trying to get breakfast. Pam made my pancake for me and brought me syrup! Nikki was in the back replenishing the bar. When I left, Pam got me a bag so I could carry every thing! Everyone was super friendly and professional, anticipating my needs.

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Thank A TripAdvisor Member
Reviewed 14 November 2016

We really enjoyed our stay and the staff went above and beyond!! The breakfast room staff treated us to a heaping helping of southern hospitality along with a very nice selection of warm foods and a pin neat area. It was refreshing to be at a hotel where the staff seemed to be invested in their hotel and it's services....

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Helpful?
Thank Don B
Joy H, General Manager at Holiday Inn Express and Suites Charleston Airport and Convention Center, responded to this review

Dear Don B, Thank you so much for your awesome review! We are so glad you enjoyed your stay- from breakfast to the comfortable, clean room. We hope that you stay with us again, if traveling in Charleston! Warmly, Joy Hazard, General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Holiday Inn Express and Suites Charleston Airport and Convention Center

Address: 3025 W Montague Ave, North Charleston, SC 29418-7900
Region: United States > South Carolina > Coastal South Carolina > North Charleston
Price Range: ₹ 9,554 - ₹ 14,946 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express and Suites Charleston Airport and Convention Center 2.5*
Number of rooms: 127
Reservation Options:
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Hotel Style:
#1 Green Hotel in North Charleston
#1 Family Hotel in North Charleston
#2 Romantic Hotel in North Charleston
#5 Business Hotel in North Charleston
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express and Suites Charleston Airport and Convention Center staff and other travellers.
6 questions
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Questions? Get answers from Holiday Inn Express and Suites Charleston Airport and Convention Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“GO HERE!! You will not regret it! Rooms are quiet and beds are so soft”
 of 5 bubbles 209candycec, 17 Jan 2017 | Read review
“Breakfast is dismal, you'll go to Waffle House anyway...”
 of 5 bubbles arlieb2014, 14 Dec 2016 | Read review
“First floor was incredibly quiet!”
 of 5 bubbles tomikob811, 30 Nov 2016 | Read review
“Quiet, safe yet centrally located”
 of 5 bubbles donbZ1233DN, 14 Nov 2016 | Read review
“In the back, away from Montague Ave.”
 of 5 bubbles larryp22, 1 Nov 2016 | Read review
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