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Home2 Suites Charleston Airport / Convention Center

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Home2 Suites Charleston Airport \/ Convention Center
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750 Reviews from our TripAdvisor Community

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Showing 746: English reviews
Start your review of Home2 Suites Charleston Airport / Convention Center
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Texas
Reviewed 5 days ago NEWvia mobile

I love Home 2 Suites but had a bad experience in North Charleston. After settling in our room I attempted to shut the blinds when it started to get dark outside. I discovered that the blind would not close all the way. I did not go to the front desk because we had already unpacked and ordered dinner. Since we...

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Helpful?
Thank Sheila70
Linda D, General Manager at Home2 Suites Charleston Airport / Convention Center, responded to this review

Sheila70, Thank you for staying with us. Please accept my apology for the problem you experienced. Guest feedback helps us continue to improve. Our goal is to find any maintenance issue before a guest ever sees it and I will use this as a teaching opportunity for the team. I would like to encourage you, that if you see anything...

Sunset, SC
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

The location of this hotel is perfect if you are attending an event at the Coliseum. You can walk across the street and leave your car safely parked at the hotel. The breakfast was better than average.....although seating can be difficult to find during the busy breakfast hours.

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Helpful?
Thank pmonty13
About Hotel's Favourite Review
David G, Guest Relations Manager at Home2 Suites Charleston Airport / Convention Center, responded to this review

Thank you for taking the time to leave such lovely comments. Your concerns will be taken under advisement by our upper level management and we look forward to seeing you again whenever your travels bring you back to Charleston. :-)

Sumter, South Carolina, United States
Reviewed 6 days ago NEW

Came to town for a concert. The venue is directly across the street from the hotel. We walked out of hotel to the North Charleston performing art center and went inside for the concert. The hotel is very nice and clean. The rooms were comfortable and spacious. Overall it was a good trip.

Review collected in partnership with Home2 Suites by Hilton
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Helpful?
Thank Linn9708
David G, Guest Relations Manager at Home2 Suites Charleston Airport / Convention Center, responded to this review

Thank you so much for your response. We're glad that you enjoyed your stay here with us and look forward to serving your hotel needs whenever you're back in the area. :-)

Williamsburg, Virginia
Reviewed 6 days ago NEW

This hotel is within 15 minutes of most locations with easy access to the interstate. We visited the HD, plantations, Folly Beach, Ashley River area. I highly recommend this hotel and its location over staying directly in the Historic District (HD).

Review collected in partnership with Home2 Suites by Hilton
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Helpful?
Thank im2blikgsus
David G, Guest Relations Manager at Home2 Suites Charleston Airport / Convention Center, responded to this review

Thanks so much for your reply. We look forward to serving your hotel needs the next time your travels bring you back to Charleston. :-)

Elgin
Reviewed 1 week ago

Good time. Prefer actual suite with separate rooms instead of one big room. Great customer service. Breakfast was awful. Gave us a handicap room even when room was booked in advance. Shower failed to function properly.

Review collected in partnership with Home2 Suites by Hilton
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Helpful?
Thank latricelashael
Linda D, General Manager at Home2 Suites Charleston Airport / Convention Center, responded to this review

latricelashael, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

Michigan
Reviewed 1 week ago

So often the advertised free breakfast is a lot of cheap carbs (donuts, white bread, waffles) so I didn't have any high expectations when we made reservations here. What a nice surprise to discover that really did provide a real breakfast here. My 1st time staying at a Home2Suites. Would stay again.

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Helpful?
Thank 187nellad
David G, Guest Relations Manager at Home2 Suites Charleston Airport / Convention Center, responded to this review

Thank you so much for your kind words in your response. They are much appreciated by the staff and operation as a whole. We look forward to serving your hotel needs in the future. :-)

Nebraska
Reviewed 2 weeks ago

I am a Hilton Honors member and regularly use my points for rooms. I booked a room in January with 30,000 points. We stayed this past Saturday and after returning from my trip, I finally had time to go through emails and checked my statement that was emailed from Hilton. They charged me $242 for the one night stay! I...

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Helpful?
Thank jghutt
Linda D, General Manager at Home2 Suites Charleston Airport / Convention Center, responded to this review

jghutt, Thank you for letting me know about the billing error. I am away from the property this week, but our Guest Service Manager-David Gibson is at the property and will be able to settle this for you. Please contact him directly so we may resolve this for you. 843-744-4202.

Reviewed 2 weeks ago

It was a nice location, friendly staff, clean, and very close to the coliseum. The workout room was clean with a laundry facility conveniently located inside the workout room, which was a good design.

Review collected in partnership with Home2 Suites by Hilton
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Helpful?
Thank georgehF8392VN
David G, Guest Relations Manager at Home2 Suites Charleston Airport / Convention Center, responded to this review

Thank you for taking the time to leave such a gracious response. It is much appreciated by the staff and operation here at the Home2 Suites Charleston Airport-Convention Center. :-)

New York CIty
Reviewed 3 weeks ago

We came here for a one night stay for a wedding in downtown Charleston. Location was great.. near the airport and within 20-25 minutes of downtown. We had some time to kill before wedding in evening so drove out to Magnolia Plantation (which was super close too). I love the larger room layout of the Home2 line of Hilton. Most...

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Helpful?
1Thank froggy618
David G, Guest Relations Manager at Home2 Suites Charleston Airport / Convention Center, responded to this review

I want to thank you for taking the time to leave your comments about your previous stay with us. Please be advised that your concerns have been forward to our upper level management. We will use these comments as a training tool that will make our operation even better moving forward. :-)

Charleston, United States
Reviewed 4 weeks ago

Overall the hotel was very clean and comfortable. I had no issues with the room or finding a friendly staff member. The breakfast leaves something to be desired in my opinion. Having the omelettes individually wrapped and microwave ready did not appeal to me.

Review collected in partnership with Home2 Suites by Hilton
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Helpful?
Thank coreyb729
David G, Guest Relations Manager at Home2 Suites Charleston Airport / Convention Center, responded to this review

We certainly appreciate your taking the time to leave comments about your stay with us. We will certainly pass this on to upper level management and we hope that you'll stay with us again in the future. :-)

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
Official Description (provided by the hotel)
Home2 Suites by Hilton Charleston Airport/Convention Center, SC is conveniently located minutes from the Charleston International Airport, Boeing, Joint Base Charleston, Tanger Outlet Shopping Center, and the Charleston Area Convention Center. As North Charleston's newest extended stay hotel, we are designed with the long term traveler in mind. ... more   less 

Additional Information about Home2 Suites Charleston Airport / Convention Center

Address: 3401 W Montague Ave, North Charleston, SC 29418-5938
Region: United States > South Carolina > Coastal South Carolina > North Charleston
Price Range: ₹ 8,574 - ₹ 14,727 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Home2 Suites Charleston Airport / Convention Center 2.5*
Number of rooms: 122
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Priceline and Hotels.com so you can book your Home2 Suites Charleston Airport / Convention Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#10 Romantic Hotel in North Charleston
#13 Business Hotel in North Charleston
#13 Family Hotel in North Charleston
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Questions & Answers

Here's what travellers have asked, with answers from Home2 Suites Charleston Airport / Convention Center staff and other travellers.
5 questions
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Marion, North Carolina
Jacksonville, North Carolina
over a year ago

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Questions? Get answers from Home2 Suites Charleston Airport / Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This hotel is Budget to mid-range. few minutes from outlets 10-15 minutes from Downtown.”
 of 5 bubbles 401lynnt, 14 Feb 2017 | Read review
“Next time I would choose a higher floor than level 2 to avoid the tree that was scratching against our window”
 of 5 bubbles journeydesigner, 10 Dec 2016 | Read review
“Easy to get to Historic Charleston”
 of 5 bubbles littlemoose, 9 Nov 2016 | Read review
“We were on the fourth floor during the hurricane and felt very safe.”
 of 5 bubbles jmf3554, 9 Oct 2016 | Read review
“top floor is 4th”
 of 5 bubbles cmchristensen, 5 Oct 2016 | Read review
5 of 5