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Extended Stay America - Charleston - Airport

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Extended Stay America - Charleston - Airport
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89 Reviews from our TripAdvisor Community

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Showing 86: English reviews
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Reviewed 1 week ago via mobile

Where to begin? It is hard for me to even describe this place as a hotel because it is missing some basic elements expected of any accommodation. The staff lacked hospitality and graciousness to correct their errors. Our first room was unclean with a yellow stain on one bed, hair on the other, a pencil between the mattress and box...

Thank mah2328
00esa, General Manager at Extended Stay America - Charleston - Airport, responded to this review

Thank you for sharing your feedback. I am so sorry for the inconvenience you experienced with your room. We take the cleanliness of our rooms very seriously, so what you experienced is not typical for us. We are already taking steps to ensure oversights such as this do not happen again. I hope you will consider giving us a second...

Reviewed 2 weeks ago via mobile

Check in was quick and easy with a very friendly desk clerk. Was able to choose what day for maid service since I would be here a week. Given room 127. Room was very clean and bed is very comfortable. There is some type of odor I smell every time I walk in the room but haven't figured out what...

Thank dmp31563
00esa, General Manager at Extended Stay America - Charleston - Airport, responded to this review

Thank you for making Extended Stay America - Charleston - Airport your home away from home. We are pleased you are enjoying your time with us and were impressed with your room and our courteous associates. It is our pleasure hosting you, and please enjoy the rest of your stay. Sincerely, General Manager

Baltimore, Maryland
Reviewed 7 March 2017

While the staff was extremely kind and friendly, there was an odor in the hallways that was bad and the room was so bare and unwelcoming. It was pet friendly so that's why we stayed. We had no issues with this. The hotel did have an issue with our double room and issued us two singles instead which worked out...

Thank cindylouwho712
00esa, General Manager at Extended Stay America - Charleston - Airport, responded to this review

Thank you for your candid review. Although we are happy you liked our associates, we apologize for the problems you faced with your room and any inconvenience caused. My staff and I are taking steps to ensure attention to detail in all areas of our property.  We appreciate your comments which will help us to improve our facilities moving forward....

Myrtle Beach, South Carolina
Reviewed 30 January 2017 via mobile

Got a good rate thry priceline. Just needed a place to lay my head after a night of drinking...this place offered it. It's an older hotel but clean....i enjoyed my stay. It's nothing fancy but a decent place to stay

Thank tennboy1981
North Charleston, South Carolina
Reviewed 13 January 2017

I went to the hotel and asked if I can check the room . They gave a room to check141. It was awesome.. I immediately accepted It was super ...Normally i am a Marriott Fan as you can see - I stayed only Fairfield Inn, Courtyard etc... Have been sending appreciation to Marriott.. Have a Budget cut .. so staying...

Thank saisriorl
Manager_11525, Manager at Extended Stay America - Charleston - Airport, responded to this review

It is so rewarding to read you had a pleasant stay with us. Thank you for your comments. I'm glad to hear that your stay was excellent from the comfortable room accommodations to the excellent customer service you received. We strive to provide all guest with an exemplary experience so we are glad to be able to do that for...

Reviewed 20 November 2016 via mobile

Decent updated room, hotel is pleasant, stay is ok, breakfast offered is bare bones. Packaged muffins, coffee and some snack bars. This meets the basic necessary requirements, large fridge, small microwave and 2 burners, if needed. Clean, pleasant staff

Thank Jessica N
Wilmington, North Carolina
Reviewed 17 November 2016

Newly remodeled and decently priced. I stay at a lot of Extended Stays and this was one of the best. They certainly have a few things to work out but all-in-all a good place to stay if you're stuck in N. Charleston.

Thank ProductionTraveler
Hilton Head, South Carolina
Reviewed 31 October 2016

Terrible experience. Very strange and unpleasant room odor. The hotel hall ways and elevator smelled bad also. Left the hotel for hours and kept windows open, but it did not help. Had to sleep with windows open for fresh air and suffered from traffic noise. For $100 a night; we could have stayed at a much better hotel. This hotel...

Thank carolJ7786KK
Port Orange, Florida
Reviewed 4 October 2016

I was really kinda grossed out staying here, but it is the cheapest place around. The bed wasn't made, there was no trash can, NO ELEVATOR and they have three floors, luckly they got me from the thirds floor to the second floor, you have to go to the office to get kichten supplies and a blanket. The people are...

Thank Marge f
Manager_11525, Manager at Extended Stay America - Charleston - Airport, responded to this review

Your feedback is important. Thank you for sharing. Please accept my apology on the condition of your stay. I have addressed you issues with our housekeeping staff so cleaning standards are to expectations. Thank you for bringing this to my attention. We hope that you will give us the opportunity to provide you with a better stay the next time...

Conway, South Carolina
Reviewed 13 August 2016

Me and my Husband stayed there for six months work related. some of the woman at the front desk was very ruded. they never had clean linen. the girl that worked the 3-11 was very loud and had bad mouth very disrespectfull. and the bad thing management knew about it and did nothing.All in all it was the worst hotel...

Thank richardsondenise
Manager_11525, Manager at Extended Stay America - Charleston - Airport, responded to this review

Thank you for taking the time to write a review of your stay. Please accept my apologies for the way you were treated, and that you didn't have a good experience at Extended Stay. Our staff members will be addressed on the proper communication and customer service that should be shown to guests at all times. Thank you for bringing...

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Room/Suite (24)
Hotel & Grounds (7)
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Bathroom (4)
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Management photos: Courtesy of the property manager

All Management Photos (13)
Room/Suite (7)
Dining (1)
Bathroom (1)
Hotel & Grounds (2)
Other (2)
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  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Free Parking
  • Self-Serve Laundry
  • Dry Cleaning

Additional Information about Extended Stay America - Charleston - Airport

Address: 5045 N Arco Ln, North Charleston, SC 29418-7001 (Formerly Homestead Studio Suites)
Region: United States > South Carolina > Coastal South Carolina > North Charleston
Price Range: ₹ 6,024 - ₹ 9,781 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Charleston - Airport 2.5*
Number of rooms: 97
Reservation Options:
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Also Known As:
Homestead Charleston / Airport Hotel North Charleston
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Charleston - Airport staff and other travellers.
1 question
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Questions? Get answers from Extended Stay America - Charleston - Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Back side like room 141 is really good - it is at the back end closer to the Pool”
  • Entrance to get to the room
  • Entrance to the Room 141
saisriorl, 13 Jan 2017 | Read review
“Stay away from the exits. The doors tend to slam.”
ProductionTraveler, 17 Nov 2016 | Read review
“Do not stay in this hotel”
carolJ7786KK, 31 Oct 2016 | Read review
“Stay somewhere else, I think this is a place where workers stay, not good for a vacationers.”
Margef596, 4 Oct 2016 | Read review
“roomes sayed cool”
richardsondenise, 13 Aug 2016 | Read review
5 of 5