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Aloft Charleston

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504 Reviews from our TripAdvisor Community

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There are newer reviews for Aloft Charleston
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Showing 499: English reviews
Des Moines, Iowa
Reviewed 7 October 2014

I travel for business about every other week, sometimes more often, and this is the worst hotel I have stayed in the past 15+ years. This hotel is dirty throughout and is in need of a major facelift/remodel/redesign. The outside of the hotel is great, but once you enter the lobby, it gets worse in a hurry. The lobby design...

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Helpful?
2Thank BusTrav111
Steven S, General Manager at Aloft Charleston, responded to this review

I would have liked the opportunity to discuss your stay, as you would realize that myself and managers of the hotel do put our customers first, and take reviews and comments very seriously. The aloft is a newer modern design, and the ceilings are intended to give the "loft" experience, but we know this design is not for everyone. We...

Dallas, Texas
Reviewed 3 October 2014 via mobile

Okay, so it's located about 8 minutes north of downtown Charleston. Make the drive and save yourself a couple hundred bucks while enjoying the space and comfort of this W Junior. The rooms apparently are significantly roomier than those my friends were crammed into downtown, again at about half the price. The lobby works perhaps a little too hard to...

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Helpful?
1Thank Tim D
Steven S, General Manager at Aloft Charleston, responded to this review

I thank you for your review and am glad you enjoyed your stay. Unfortunately we can not control the Charleston vs N Charleston listing, but will be sure to share your review in hopes that it will help in the future. Safe Travels!

Reviewed 30 September 2014 via mobile

nice but lots of airplane noise. I love planes and sleep in ear plugs so I'm ok. Bring ear plugs. Clean and close to nice eating establishments but. " D Plane, D Plane!!" That's all I have to say. Good value, funky cool interior but plane noise like I've never heard.

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Helpful?
1Thank Shelynep
Steven S, General Manager at Aloft Charleston, responded to this review

We appreciate you taking time to review our hotel, and are glad your experience was good, with exception to some of the plane noise. Please let the staff know to place you on floors 4 and lower - this will ensure your stay is more peaceful. Thanks again! Live Life Aloft!

Myrtle Beach
Reviewed 25 September 2014

I was happy that this stay went much better than another recent stay in North Charleston, SC. Aloft has a lot going for it. The location is perfect for shopping and dining, with the Tanger Outlets nearby, and the Northwoods mall is not too far either. Twenty four hour Walmart is super close, as well as Sam's Club. You are...

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Helpful?
1Thank TravelchicMB
Steven S, General Manager at Aloft Charleston, responded to this review

Thanks for the great review of our hotel! We appreciate you taking the time to share your experience and look forward to you returning in the near future. Safe Travels!

Newcastle, United Kingdom
Reviewed 16 September 2014 via mobile

I stayed at this hotel rather than a city centre hotel because I love the aloft brand. This is not the best aloft I have stayed in, it was starting to look very tired and needed a few improvements to make it back to the aloft standard. Don't get me wrong the hotel is lovely, clean, friendly staff, nice areas...

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Helpful?
1Thank ladream
Steven S, General Manager at Aloft Charleston, responded to this review

We appreciate your review of our hotel and will be sure to address the issues mentioned. Thanks for choosing the Aloft Charleston - We hope when you return you give us another opportunity to prove our true colors and exceed your expectations. Live Life Aloft

Reviewed 22 August 2014

The hotel is in direct flight line with Charleston airport so all hours you have low flying aircraft. A co-worker had their vehicle stolen from the parking lot and later found that there is no outside video surveillance as well as no shuttle service to the rental car place for him was offered Front desk personnel are friend but perhaps...

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Helpful?
Thank Eric G
Steven S, General Manager at Aloft Charleston, responded to this review

We at the aloft are very sorry to hear that your stay was not up to par - as it usually is at the aloft Charleston! I would have loved the opportunity to speak with you during your stay - When you return to the area please feel free to get in touch with me directly, we can discuss this...

Charleston, South Carolina
Reviewed 21 August 2014

I'm thankful to the whole Aloft staff, but especially Tiera McIntosh. I travel the country for the work I do, and I have to say her service is outstanding, second to none. She is definitely the standard to service, from her greeting in person or on the phone to her willingness to satisfy the customer. I appreciate my stay, and...

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Helpful?
1Thank TotallySatisfied2014
Steven S, General Manager at Aloft Charleston, responded to this review

Thank you for your recent review and stay at the Charleston Aloft - We are pleased to hear that you were TOTALLY SATISFIED! We will pass your kind words on the talent member mentioned in your review. We hope to see you again in the near future! Live Life Aloft

Reviewed 15 August 2014

My stay at Aloft was great! The food was good, the room was nice, there was also a fitness center, and they even had live entertainment. The front desk associate Tierra was a great help to me and my family. The location is right near the outlets for shopping and also great food places. I will definitely be back!

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Helpful?
1Thank Shayla0223
Steven S, General Manager at Aloft Charleston, responded to this review

Awesome Review! Thank you for your kind words, and we are very happy that you enjoyed your stay. I will be sure to pass along your review to Tierra. Safe travels, always. Live. Life. Aloft.

New Cumberland, Pennsylvania
Reviewed 13 August 2014

Actually, this is the preferred stop on our way to Florida. Not far off of I95. Best thing about this hotel? Everything. Room size is more than adequate, check-in; check-out a breeze. If you are SPG member-all the better. Rooms were always clean and ready when we arrived. Oh, and the comfort of the bed. Never lost a nights sleep....

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Helpful?
Thank Richard B
Steven S, General Manager at Aloft Charleston, responded to this review

We are glad you enjoyed your stay, and hope your travels back to PA were safe! Thanks for the amazing review, we hope to see you next time for more than a night ! Live Life Aloft

New York City, New York
Reviewed 12 August 2014

We recently stayed at the Aloft Charleston for 1 night using starpoints. The few reasons I have given this hotel 2 stars instead of 1: They provided me a late check out until 4pm (as required for gold SPG members), the front desk staff was very kind, and the location is very convenient to the airport and local amenities such...

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Helpful?
Thank Rebecca R
Steven S, General Manager at Aloft Charleston, responded to this review

Thanks for your recent review. I am sorry that I did not have the chance to address your issues prior to you departing. These issues are not typical, and we do not like our SPG members to leave with the feeling their stay was not great. The hotel does have an upcoming "fefresh" this winter with the new aloft design....

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy the finer things, choose the Aloft Charleston - Experience true southern hospitality at its best. Drop by the WXYZ Bar to mix and mingle with some of our A Lister guests! Located just minutes from the historic district, shopping, dining,and more! ... more   less 

Additional Information about Aloft Charleston

Address: 4875 Tanger Outlet Blvd, North Charleston, SC 29418-6950
Region: United States > South Carolina > Coastal South Carolina > North Charleston
Price Range: ₹ 10,178 - ₹ 16,012 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aloft Charleston 3*
Number of rooms: 136
Reservation Options:
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Also Known As:
Aloft Charleston Airport Hotel North Charleston
Aloft Charleston Airport And Convention Center
Aloft North Charleston
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Questions & Answers

Here's what travellers have asked, with answers from Aloft Charleston staff and other travellers.
2 questions
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over a year ago

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Questions? Get answers from Aloft Charleston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else.”
TMRA39, 21 Apr 2017 | Read review
“Another hotel or top floor further from elevators.”
  • Non-existent lock on bathroom door. Privacy no-one?
  • Cracked mirror on door waiting to be slammed and shattered.
georgeg888, 28 Mar 2017 | Read review
“Rooms are okay, ask for front facing room. Ask if you can get a quieter room.”
Iamtraveler12345, 19 Mar 2017 | Read review
“King room is VERY small.”
7216Morgan, 3 Mar 2017 | Read review
“We were on the 3rd floor facing the parking lot.”
237eileenb, 2 Mar 2017 | Read review
5 of 5