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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Garden Inn Myrtle Beach/Coastal Grand Mall
Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#9 of 199 hotels in Myrtle Beach
Location
Cleanliness
Service
Value
Travellers' Choice
At the Hilton Garden Inn Myrtle Beach/Coastal Grand Mall hotel, busy executive as well as the leisure traveler will pleased to find everything necessary to make your trip to sunny Myrtle Beach relaxing and enjoyable: 112 beautifully appointed guest rooms, The Garden Sleep System Bed - So comfortable, you won't want to leave, Complimentary 24-hour business center, Wireless Internet service in lobby and restaurant, 24-hour Pavilion Pantry convenience mart, Pavilion Lounge, on-site restaurant serving breakfast and dinner daily, along with evening room service, Heated indoor and seasonal outdoor pool with whirlpool, Complimentary Precor Fitness Center facility and Stay Fit Kits, USA Today each weekday morning, Specials and Packages.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Business Centre with Internet Access
Electric vehicle charging station
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Airport transportation
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Gift shop
Non-smoking hotel
Outdoor furniture
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Room service
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Modern
Languages Spoken
English
Location
Full view
61Somewhat walkable
Grade: 61 out of 100
26Restaurantswithin 1 km
5Attractionswithin 1 km
977Reviews23Q+A49Room tips
Reviews
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Most Recent
No Longer means anything to work your way for years from Nothing, Silver, Gold, Diamond, Lifetime Diamond. You get treated the same no special benefits from one Hilton Property to the next. Was a time a Diamond and above along with guest staying with them a full complimentary breakfast and some a one drink voucher and Free Parking at all hilton properties that charged. NO MORE
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Review collected in partnership with Hilton Garden Inn
Date of stay: June 2022Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Thomas McDonald, General Manager at Hilton Garden Inn Myrtle Beach/Coastal Grand Mall
Responded 2 weeks ago
Mr. Walters thank you for sharing your feedback in regards to the Hilton Honors F&B Credit program and the loyalty program. Of course the programs are all brand specific and presented to us by Hilton after some lengthy testing in various markets across the country. While I understand you frustration with the new program it was designed to allow the guest to have more options than just breakfast as a loyal Honors member. The F&B credit allows for the Honors member to choose what food and drink items they want to apply the credit too as we found not all members even eat breakfast and wantedt the credit to be available to them for other options such as the pantry or at dinner in the bar/restaurant. While i understand you frustration I will again pass all this feedback back to the brand so that they can make informed decisions on what is best in the evolution of this program.
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Hotel's Favourite
Clean hotel from the moment you enter to the rooms. Friendly and helpful service. Location is great. Near the Mall and some basic restaurants. Within ten minutes to beach, Market Common and Broadway at the Beach. Proximity to 17 makes it easy to get to Murrells Inlet.
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Date of stay: August 2021
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Hotel was clean and quiet considering how close it is to the airport. Rebecca at the front desk was great. Both she and the bartender Wendy made sure the fire pit was lit at night. Pools were a disappointment. The outdoor pool was dirty and cold, and the indoor pool was also cold.
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Date of stay: May 2022
Rooms
Cleanliness
Service
Helpful
Response from Thomas McDonald, General Manager at Hilton Garden Inn Myrtle Beach/Coastal Grand Mall
Responded 12 May 2022
Thank you so much for taking a moment to share some feedback in regards to your recent stay with us. I do appreciate your comments on our cleanliness and also pointing out 2 of our team members as well. It is always nice to see that our team has gone above and beyond for someone when they are our guest. Yes the water temp on the outside pool is still a little on the cold side as we do not heat it at all, as for the cleanliness I assure you that has been addressed and handled by our team to insure that is not an issue moving forward. We do heat the indoor pool but only to a temp in the 70s to insure the interior pool room does not get too hot, I understand some people want a warmer pool but we must balance the overall temp in the room to insure it is not too hot. If the pool temp is too high it will warm that room quickly. I am sorry about that but I will speak to my team and see if we can move the needle some to increase the temp on the indoor pool. Thank you so much for the feedback and we will continue to work to offer every guest a positive experience while they stay with us.
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I truly enjoyed my stay. All staffers were extremely friendly. The rooms are clean! The hotel was clean. Coffee available, free. I like the “stickers” on each door confirming that the rooms were serviced
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Review collected in partnership with Hilton Garden Inn
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Thomas McDonald, General Manager at Hilton Garden Inn Myrtle Beach/Coastal Grand Mall
Responded 2 May 2022
Thank you so much for taking a moment to share your feedback in regards to your recent stay with us at the Hilton Garden Inn in Myrtle Beach. We so appreciate all the kind words you had for us in regards to our team here as well as the cleanliness and condition of our property. We cannot wait for your next visit to Myrtle Beach so you can spend more time with us.
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Not sure why they have great reviews. Middle of the road Hilton garden inn. My room had the faint smell of a dog. As a diamond member staying two days I couldn't get a bottle of water on my second day, they wanted to charge me $4. Not really sure what status gets you at this hotel, other than points. Wasn't made to feel special being a lifetime diamond, but I guess they have to watch their pennies. Cleaning staff was terrific, front counter staff was all rules and regs and no. Rather stay at one of the resorts or a Hampton where they're happy to give you a water bottle on your second or third day.
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Date of stay: March 2022Trip type: Travelled on business
Helpful
Response from Thomas McDonald, General Manager at Hilton Garden Inn Myrtle Beach/Coastal Grand Mall
Responded 11 Mar 2022
Thank you for the feedback in regards to your stay. I apologize for any confusion in regards to your Diamond Benefits. Yes per HGI brand standard we give you 2 bottles of water at check in as your Diamond benefit. I am not sure when you asked for another bottle that the team member did not accommodate the request as we have always done so in the past. As for the dog smell I will speak with housekeeping in regards to the odor as we should not be selling a room that has such a smell to it until we are sure it is resolved. I appreciate your feedback and we will continue to work to improve the level of service we give all our guests.
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After a 13+ hour drive, we stopped in here for a night; before checking into our resort the next day. The lobby was well-maintained, with a typical HGI design. Our check-in was quick and efficient. The front-desk person, Cindy, was friendly, welcoming and accommodating (as one would expect from a fellow Hoosier). Our room was clean, spacious and provided a wonderful respite after a long and tiring trip. The partially compensated breakfast, the following morning, was very good; and made for a satisfying start to the day. All and all, this location is a solid option, if one is seeking accommodations in the area.
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Date of stay: January 2022Trip type: Travelled as a couple
Helpful
Response from Thomas McDonald, General Manager at Hilton Garden Inn Myrtle Beach/Coastal Grand Mall
Responded 8 Feb 2022
Thank you for taking the time to share your feedback in regards to your stay with us at the Hilton Garden Inn in Myrtle Beach. I am glad our team was able to accommodate your needs and you enjoyed some of the amenities we offer. We hope to see you again on your next drive through the area.
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We were able to check-in early and offered a $10 per guest food and beverage credit as a Hilton Honor member! The room was clean and smelled wonderful!! This is a convenient location for entertainment and shopping!!!
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Review collected in partnership with Hilton Garden Inn
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Response from Thomas McDonald, General Manager at Hilton Garden Inn Myrtle Beach/Coastal Grand Mall
Responded 31 Jan 2022
Thank you for the positive feedback in regards to your stay. We hope to see you soon on your next visit to Myrtle Beach
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Great location. Great staff. Nice room. Very nice pool and hot tub. St Augustine is a great place to visit and this hotel is right in the center of town. Close to attractions. Close to touring trolley bus.
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Review collected in partnership with Hilton Garden Inn
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Response from Thomas McDonald, General Manager at Hilton Garden Inn Myrtle Beach/Coastal Grand Mall
Responded 11 Mar 2022
Thank you for the wonderful comments in regards to your stay with us. We hope to see you again on your next visit to the area.
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This hotel was very clean and friendly staff. They had a very nice indoor pool and an outdoor pool and hot tub. The bartender was very friendly and informative. We enjoyed our stay. I would highly recommend
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Date of stay: January 2022
Value
Rooms
1 Helpful vote
Helpful
Response from Thomas McDonald, General Manager at Hilton Garden Inn Myrtle Beach/Coastal Grand Mall
Responded 31 Jan 2022
We are glad you enjoyed your experience while you were our guest. We hope to see you again next time you visit Myrtle Beach.
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This is our usual place to stay when we visit Myrtle Beach. We usually go several times a year, but only between September-March. We don’t care for the crazy crowds of spring and summer or the crowds on the boulevard.
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Review collected in partnership with Hilton Garden Inn
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
PRICE RANGE
$163 - $283 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn myrtle beach/coastal grand mall hotel myrtle beach
LOCATION
United StatesSouth CarolinaCoastal South CarolinaMyrtle Beach
NUMBER OF ROOMS
112
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Claim Your Listing Frequently Asked Questions about Hilton Garden Inn Myrtle Beach/Coastal Grand Mall
Which popular attractions are close to Hilton Garden Inn Myrtle Beach/Coastal Grand Mall?
Nearby attractions include Medieval Times (1.1 km), Coastal Grand Mall (0.5 km), and Cinemark (0.5 km).
What are some of the property amenities at Hilton Garden Inn Myrtle Beach/Coastal Grand Mall?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hilton Garden Inn Myrtle Beach/Coastal Grand Mall?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Garden Inn Myrtle Beach/Coastal Grand Mall?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Garden Inn Myrtle Beach/Coastal Grand Mall?
Yes, free parking is available to guests.
What are some restaurants close to Hilton Garden Inn Myrtle Beach/Coastal Grand Mall?
Conveniently located restaurants include Medieval Times Dinner & Tournament, Abuelo's Mexican Restaurant, and Maggi D's Fine Italian Cuisine.
Are there opportunities to exercise at Hilton Garden Inn Myrtle Beach/Coastal Grand Mall?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Hilton Garden Inn Myrtle Beach/Coastal Grand Mall have an airport shuttle?
Yes, Hilton Garden Inn Myrtle Beach/Coastal Grand Mall offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hilton Garden Inn Myrtle Beach/Coastal Grand Mall have airport transportation?
Yes, Hilton Garden Inn Myrtle Beach/Coastal Grand Mall offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hilton Garden Inn Myrtle Beach/Coastal Grand Mall?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton Garden Inn Myrtle Beach/Coastal Grand Mall?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.