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Hilton Garden Inn Myrtle Beach/Coastal Grand Mall

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Hilton Garden Inn Myrtle Beach\/Coastal Grand Mall
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583 Reviews from our TripAdvisor Community

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Showing 576: English reviews
Flemington, New Jersey
Reviewed 4 days ago NEW

Would stay again. Beautiful room smelled great excellent staff friendly and helpful. Great food can't say enough good things I got a good price being a rewards member so that was super. Was able to check in early

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Judy J
Providence
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

Exceptionally clean, outstanding service from all staff, good value, quiet rooms. We have stayed several times to visit family in the area and have always found the facility to offer a quality experience for the price

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank 317patrick
About Hotel's Favourite Review
HGIMB1, General Manager at Hilton Garden Inn Myrtle Beach/Coastal Grand Mall, responded to this review

Patrick It is always rewarding when one of our frequent guests here at the Hilton Garden Inn takes the time to share his or her thoughts on what people can expect from the property and the team here in Myrtle Beach. Thank you on behalf of all of us here for taking the moment out of your busy schedule to...

Durham, North Carolina
Reviewed 6 days ago NEWvia mobile

This was a wonderful place to stay. Customer Service was excellent. The rooms were very clean. It's near many attractions (the aquarium is a great attraction). I would definitely recommend this hotel.

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Helpful?
Thank Carmela51
Marietta, Georgia, United States
Reviewed 1 week ago NEW

The staff at this hotel are committed to an overall good experience. The food is good and fairly priced. The outdoor patio needs to be upgraded. Suggest leasure furniture and fire pit in lieu of the existing metal high tables and chairs

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Z2370HJdanielt
Jacksonville, North Carolina
Reviewed 2 weeks ago

My new go-to hotel at every opportunity! The staff is excellent, the rooms, lobby, and dining facility is VERY clean! The customer service is excellent aND they care about you being there not you doing them a favor for staying! Try it and you'll be hooked, enjoy your stay!!

Review collected in partnership with Hilton Garden Inn
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Thank Monte197
Fredericksburg, Virginia
Reviewed 2 weeks ago

Short visit one night down for a funeral. HGI MB was excellent in all respects. Breakfast was exceptionally pleasant with a great staff and excellent meal. TV remote did not work correctly but that was a minor annoyance do to late hour of the evening.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Danoq
HGIMB1, General Manager at Hilton Garden Inn Myrtle Beach/Coastal Grand Mall, responded to this review

Thank on behalf of the entire team here at the Hilton Garden Inn in Myrtle beach for giving us some feedback in regards to your stay with us. I am sorry you had an issue with the remote for the TV and will make sure we address that issue promptly. Sincerely, Tom McDonald

Franklin
Reviewed 2 weeks ago

Great location! Close to excellent restaurants Near major roadway - easy access. Near great shopping experience - near major mall. Friendly and helpful staff. Clean and large rooms. Great restaurant - Sole - near by.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Bellini1
HGIMB1, General Manager at Hilton Garden Inn Myrtle Beach/Coastal Grand Mall, responded to this review

Thank you from the entire team here at The Hilton Garden Inn Myrtle Beach. We are all glad you had an enjoyable while in our town and at our property we look forward to seeing you again on your next visit. Best Regards, Tom McDonald

Columbia, South Carolina
Reviewed 2 weeks ago

They charged my card double for the amount of 140.01 and 136. When I only stayed one night talking about a preauthorization hold. So my bank manager explained to them that typically when you do a preauthorization hold there are not two separate charges. My bank manager even had to tell the Hilton head manager that she wasn't making any...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank shavata
HGIMB1, General Manager at Hilton Garden Inn Myrtle Beach/Coastal Grand Mall, responded to this review

Shavata, I apologize again for any confusion with your credit card as I communicated when we t spoke the other day. The bank easily released the funds they were holding once we communicated more clearly with them. As I stated to you the $25 incidental fee is a standard practice and is noted on the registration card that was signed...

Woodlawn, Virginia
Reviewed 2 weeks ago

Received call from front desk at 3am to move my car, my tires were on white line, other spaces were available in parking lot. Woke my entire family up. Spoke with GM Tom in morning at check out. Tom acted rudely and told me it was a safety issue because my car may get dinged being close on the line...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank David T B
HGIMB1, General Manager at Hilton Garden Inn Myrtle Beach/Coastal Grand Mall, responded to this review

David, I am sorry if you feel this situation was handled inappropriately on our part. The actions taken on the part of the night auditor were over done and I do apologize. As I spoke to the person who phoned you I did discover some more information on the situation and she acted to try and appease another guest not...

Fayetteville, North Carolina
Reviewed 3 weeks ago via mobile

This Hilton Garden Inn was perfect as home base for conducting our Myrtle Beach holiday excursions. It is close the mall, and many restaurants. It is also like 5 minutes away from a Walmart if you happen to have forgotten anything. It is centrally located to many attractions in Myrtle Beach. It is just not located on the beach strip....

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Helpful?
1Thank Joshua L
HGIMB1, General Manager at Hilton Garden Inn Myrtle Beach/Coastal Grand Mall, responded to this review

Joshua L I want to take a moment on behalf of the entire team here at the Hilton Garden Inn in Myrtle Beach to thank you for taking the time to share your feedback on recent stay with us. All of are glad you had an enjoyable stay and we look forward to hopefully having you stay with us again...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hilton Garden Inn Myrtle Beach/Coastal Grand Mall boasts an ideal location, within a mile of the airport and moments from Myrtle Beach's best attractions such as Broadway at the Beach. Step into our stylish hotel and relax in a spacious guest room offering a range of functional amenities such as a large work desk and ergonomic chair, complimentary wireless internet access and a 32-inch flat screen HD TV. Guests can also choose to upgrade to a whirlpool suite, featuring all standard amenities as well as a king bed and whirlpool. Go for a refreshing swim in the heated indoor or seasonal outdoor pool with whirlpool, or work out in the fully equipped fitness center, all on-site services are for your pleasure. ... more   less 

Additional Information about Hilton Garden Inn Myrtle Beach/Coastal Grand Mall

Address: 2383 Coastal Grand Cir, Myrtle Beach, SC 29577-9787
Region: United States > South Carolina > Coastal South Carolina > Myrtle Beach
Price Range: ₹ 7,230 - ₹ 16,711 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Myrtle Beach/Coastal Grand Mall 3*
Number of rooms: 112
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, TripOnline SA, Booking.com, Priceline and Hotels.com so you can book your Hilton Garden Inn Myrtle Beach/Coastal Grand Mall reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Myrtle Beach/Coastal Grand Mall Hotel Myrtle Beach
Hotel Style:
#2 Family Hotel in Myrtle Beach
#4 Business Hotel in Myrtle Beach
#5 Romantic Hotel in Myrtle Beach
#19 Best Value Hotel in Myrtle Beach
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Myrtle Beach/Coastal Grand Mall staff and other travellers.
17 questions
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Philadelphia, Pennsylvania
Chapel Hill, North Carolina
over a year ago
over a year ago
over a year ago
over a year ago

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Questions? Get answers from Hilton Garden Inn Myrtle Beach/Coastal Grand Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are very large with large tv with all the channels plus some, very quiet and safe.”
 of 5 bubbles louboone, 1 Jan 2017 | Read review
“Recommend any room”
 of 5 bubbles lo63pyro, 17 Oct 2016 | Read review
“get a room on the back side so you can go to the pool.”
 of 5 bubbles CDT22, 30 Sep 2016 | Read review
“Top floor, end room faced east, 501,very quiet, choose west if you do not like the sunrise”
 of 5 bubbles HelenVB2013, 22 Sep 2016 | Read review
“The rooms on the north end of the Hotel have a nice view.”
 of 5 bubbles kingdomkid70, 29 Aug 2016 | Read review
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