Tim in management was so helpful and went above and beyond to meet our needs on this trip. The location of this hotel is so convenient. It is about two minutes from our hotel room onto the beach. One minute across the street to Starbucks and to the breakfast place associated with a Breakers Resort. Food was great! We are very pleased with our stay and will absolutely book here again!
Resort was great and the location was perfect. The amenities were exceptional and our kids loved the pools, lazy river, slides, and hot tubs. The restaurants, Starbucks, and Ben & Jerry's were right across the street along with several shops. We will definitely be back in the near future.
Great vacation location for families. Very kid friendly. Safe and clean. Will go back again. Staff was accommodating and location was close to the Convention Center. Within walking distance of many shops and restaurants.
Staff was amazing! They were helpful and kind! Rooms were average. Price was a bit high. Pools were super convenient for the kids to hang out. Rusty Reel was a great convenience and the food was good!
Paradise tower condos Be prepared to wash your own towels daily and buy your own trash bags because the house keeping does not come into the room to take care of these things. Towels and trash are to be put outside your door daily, but they don't replace what you use. I had to call every day for trash bags, dish towels and towels. dish washer detergent is not replaced either so be prepared to hand wash or buy your own. I wouldn't have minded so much if these things had been stated in the details at booking, but they weren't. Also, we came back from the beach one day and our door was propped open with no one around.
We called Monday and spoke with the manager Alexis about how dirty and the condition of the room. There were holes in the wall and the room looked like it hadn’t even been cleaned as far as vacuuming or wiped down. There was dry laundry detergent all over the door water heater door and brown residue on all doors for the rooms that could have been wiped off . The refrigerator smelled like bleach was just tossed in there to where we couldn’t even put food in it before wiping it out. The shelves were broken in the fridge to where you opened It everything would fall out. None of the cabinets would close. The fact that this place was even allowed to be rented is ridiculous especially for the price. On Tuesday we began seeing roaches in the condo. Alexis told us on Monday we had no where to be moved to. We only stayed because we couldn’t get our money back and we already drove all that way. We ended up just killing them as we saw them and sprayed stuff from the store. I will never stay here ever again and don’t want others to waste their money and feel like they were robbed of what was suppose to be a nice vacation. This place isn’t even worth half of what we were charged. …
It was very awesome and kid friendly. My family and I will be back again before the summer is over. My 3 year old really enjoyed the pool area and refreshments there.She did not want to leave the pool.
I will never book here again. I wasted our money thinking I was getting a great room. The carpet and paint and bathrooms need to be replaced or you need to lower your rates. Hospitality is very important when a guest is not happy.
Alittle Pricey, but a lot to do! The maid service could have been alittle better, I like for my room to be cleaned and refreshed daily!! Had to ask for them to come in and vacuum, and bring toilet paper, instead of them coming in everyday and just refreshing everything and making up the beds! I like to be pampered and taken care of when I’m on vacation!!!!
Not sure but my room possibly had bugs biting me almost every night . Didn't see any bugs so not sure what they were I stayed 4 nights got new bites each night. Pools were nice location is great . Rooms in this bldg are a little out dated clean except nooks and crannies