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Holiday Inn Express Hotel & Suites Mt Pleasant-Charleston

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Holiday Inn Express Hotel & Suites Mt Pleasant-Charleston
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676 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Mt Pleasant-Charleston
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Showing 668: English reviews
Charlotte, North Carolina
Reviewed 23 June 2014

I know what to expect with Holiday Inn Express hotels, and I didn't find it here. Our TV didn't work, and our bathroom was not all that clean. Our room was not cleaned during the day. They claimed we left the do not disturb hanger on the door, but it was not on the door when we got back to...

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Helpful?
1Thank marcusjc
ReaganSimmons, Front Office Manager at Holiday Inn Express Hotel & Suites Mt Pleasant-Charleston, responded to this review

I am so sorry to hear about the issues you had while staying with us. We always strive to give our guests an exceptional experience and I am sorry we fell short in your case. I wish these issues had been brought to my attention while you were here so that I could have addressed them with you immediately. I...

Fayetteville, North Carolina
Reviewed 21 June 2014

We recently stayed for a friends wedding weekend. It's in a great location. On all previous trips to historic Charleston we stayed in the downtown area, but we won't do that again. This hotel was a mile over the bridge into Charleston,when we wanted to go, but more importantly,on this trip,we discovered how nice it is in Mt Pleasant and...

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Helpful?
Thank EllenRuth63
ReaganSimmons, Front Office Manager at Holiday Inn Express Hotel & Suites Mt Pleasant-Charleston, responded to this review

Thank you so much for your lovely review. I am so glad you enjoyed your stay and I hope you will return in the future.

Reviewed 20 June 2014 via mobile

Very nice room. Room was clean and beds were nearly made up. Location was near the Yorktown or Patriots Point. The staff was pleasant and courteous. Pricey for just a room but it was a nice room and I did like the location and staff.

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Helpful?
Thank Luis B
ReaganSimmons, Front Office Manager at Holiday Inn Express Hotel & Suites Mt Pleasant-Charleston, responded to this review

Thank you so much for your review. I am glad to hear that you enjoyed your stay and that our location was convenient for you. I hope you will stay with us again on your next visit to the area.

texas
Reviewed 19 June 2014

Familiar with the area, decided to stay here based solely on the location. We didn't start off on the right foot as we arrived at 5pm after a long 8hr drive to be told our room wasn't ready, so we joined the several other families in the lobby with the same problem. An hour past check-in time seems a little...

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Helpful?
1Thank go_peyton18
ReaganSimmons, Front Office Manager at Holiday Inn Express Hotel & Suites Mt Pleasant-Charleston, responded to this review

Thank you for your review. I am sorry to hear that you issues during your stay. We pride ourselves on our service and cleanliness and I am sorry we fell short in your case. I am glad you brought all of these issues to my attention so that I may make sure they are rectified. I do hope you will...

Pittsburgh, Pennsylvania
Reviewed 15 June 2014

We love visiting the historic district of Charleston and on all of our previous visits we have stayed downtown. In an effort to save money we decided to give this a try. We were very pleased with the location. It is a short drive across the bride and into the historic district. The price was a little high (I did...

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Helpful?
Thank kjt87
ReaganSimmons, Front Office Manager at Holiday Inn Express Hotel & Suites Mt Pleasant-Charleston, responded to this review

Thank you so much for your review. I am glad you enjoyed your stay with us. I am sorry about the issues in the bathroom. I will address this with housekeeping. Unfortunately though, this time of year our hotel, and the area within a 4 mile radius, does not get cold water from the tap. It is due to the...

Hilton Head, South Carolina
Reviewed 13 June 2014 via mobile

I stayed here with my two children while they attended a weeklong soccer day camp at Patriots Points. They loved the pool. I loved the junior suite. The location is wonderful and convenient to pretty much everything. The hotel was very busy but we never experienced a crowd at breakfast -I guess it depends on what time you eat.

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Helpful?
Thank parisc3
ReaganSimmons, Front Office Manager at Holiday Inn Express Hotel & Suites Mt Pleasant-Charleston, responded to this review

Thank you so much for taking the time to write a review (while lying by the pool as I recall) regarding your stay with us . I am so glad you and your family enjoyed the time here. We hope you will stay again.

Downers Grove, Illinois
Reviewed 9 June 2014

Nothing wrong with the hotel, but just not up to the standards where a better rating would be justified. The price was good for the area but high for what you get. Bathroom wasn't properly cleaned one of three days. Breakfast room crowded since hotel was crowded. Food ok, just like most other hotels in this class. Ok, just not...

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Helpful?
1Thank Roger K
ReaganSimmons, Front Office Manager at Holiday Inn Express Hotel & Suites Mt Pleasant-Charleston, responded to this review

I am so sorry we did not meet our usual exceptional standards while you were here. I will certainly address your review with our service staff so we can resolve the issues. Thank you so much. I hope you will stay with us again.

New York, N.Y.
Reviewed 8 June 2014

(Business Travel) Uneventful stay, which for me is good. Front desk staff was very nice and helpful (upon check-in, check-out, and in-between). Bed/pillows seemed average, but I slept well; there wasn't any noise that prevented me from a good night's rest. I loved the TV, available cable channels, and the fact that the parking lot around the property was spacious...

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Helpful?
1Thank 1mistyblue
ReaganSimmons, Front Office Manager at Holiday Inn Express Hotel & Suites Mt Pleasant-Charleston, responded to this review

Thank you for taking the time to review your stay with us. I appreciate you informing me about the housekeeping services. I will address this with my Executive HK. Thank you for staying with us and please return again.

Aiken, SC
Reviewed 7 June 2014

This is the nicest and most elegant Holiday Inn Express we have ever stayed in. The rooms are a bit larger than others and the lobby is lovely. The front desk personnel are always very kind and helpful. They also always give is a "gift pack" for being HIExpress card members. No other HIExpress has ever done that. We always...

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Helpful?
Thank Aiken_SCCarolinaGirl
ReaganSimmons, Front Office Manager at Holiday Inn Express Hotel & Suites Mt Pleasant-Charleston, responded to this review

Wow! That is quite a statement and we appreciate that so much!! We have a great team and a lovely hotel and I am so glad you return each time you come to town. We'll see you next time.

Hartselle, Al
Reviewed 7 June 2014

We stayed 3 nights, Sun-Wed and were completely satisfied in every way. It is an easy 10 minute drive to the downtown Charleston visitor's center, where you can park and take the free trolley to or near most of our historic destinations. The hotel itself was clean, well maintained, had a nice saltwater pool, fitness area. Breakfast had several good...

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Helpful?
1Thank Patty A
ReaganSimmons, Front Office Manager at Holiday Inn Express Hotel & Suites Mt Pleasant-Charleston, responded to this review

I am so glad you found our location so convenient for your needs and that you enjoyed your stay. I do hope you will return in the future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The brand new Mount Pleasant, SC Holiday Inn Express and Suites is located at the foot of the Cooper River Bridge, only 3 miles from Historic Charleston, SC. Providing Southern charm and hospitality to business and leisure travelers alike, the newly designed state-of-the-art property is the first LEED certified hotel in South Carolina - which allows our guests the opportunity to take part in the new “green” initiatives. Situated between Isle of Palms, SC (one of the top 10 beaches of the South according to Southern Living), and Historic Downtown Charleston, SC, the Holiday Inn Express and Suites is within walking distance to the new Mt. Pleasant Memorial Waterfront Park and perfectly positioned for exploring all of Charleston’s attractions. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Mt Pleasant-Charleston

Address: 350 Johnnie Dodds Blvd, Mount Pleasant, SC 29464-2931
Region: United States > South Carolina > Coastal South Carolina > Mount Pleasant
Price Range: ₹ 6,553 - ₹ 16,588 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Mt Pleasant-Charleston 2.5*
Number of rooms: 116
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Mt Pleasant-Charleston
Hotel Style:
#1 Family Hotel in Mount Pleasant
#2 Romantic Hotel in Mount Pleasant
#4 Business Hotel in Mount Pleasant
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Mt Pleasant-Charleston staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Mt Pleasant-Charleston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you can afford a few extra $$$ and if available, reserve the suite.”
 of 5 bubbles st-pete-sunny, 22 Nov 2016 | Read review
“We were on the fourth floor, near the elevator and experienced no problems at all and slept well both nights - no noise problems.”
 of 5 bubbles dmk9416, 26 Oct 2016 | Read review
“Good location for the price.”
 of 5 bubbles lonp107, 3 Oct 2016 | Read review
“Mine was fine, very little noise”
 of 5 bubbles Y6893WLjimh, 30 Sep 2016 | Read review
“Great quality rooms with comfy beds. Very clean”
 of 5 bubbles SCTraveler151, 27 Sep 2016 | Read review
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