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Holiday Inn Express Hotel & Suites

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110 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites
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Showing 109: English reviews
Reviewed 4 October 2013

I had an extended stay with the Holiday Inn Express Aug 12th-Oct 4th. The front desk staff and housekeeping associates were very friendly. I would like to personally commend Mr. Wayne Robinson for his hospitality. He is awesome and he really took care of us during our stay. He treated us as if we were guest in his own home...

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Helpful?
Thank southerngirl504
Waco, Texas
Reviewed 18 July 2013

I am amazed at how a national chain hotel could be so dirty. The floors everywhere were filthy like they never vacuum. The breakfast was basic and the tables were dirty and the floor in there was dirty. the staff were very friendly but come on clean the place up. When we arrived there were several smoking sitting on bench...

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1Thank rcadden
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear rcadden, Thank you for staying with us and taking the time to express your thoughts and concerns. Our goal is to ensure that all our clients leave satisfied and we try our best to fulfill all our guest requests. Please accept my sincere apology for the shortcomings you have experienced and if our hotel fell below your expectations in...

Orlando, Florida
Reviewed 28 June 2013 via mobile

This hotel is off the beaten path in a quiet, more residential area. First impression, the carpet in the elevator was filthy. Breakfast area windows had food, dirt and kid handprints that had been there awhile. Counters dirty and.floor sticky. C'mon! The room was good, firm bed but mushy pillows (even the firm ones). WiFi had good signal but was...

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1Thank okietravelmom
Stafford, Virginia, United States
Reviewed 10 June 2013

I had made a reservation for April 26 - May 03, 2013. On Monday, April 29, 2013, I had come back to the hotel around 1300. I showered and stuff and waited to go visit my daughter. Between 1500 - 1600, I left the hotel. Mind you, the cleaning crew was gone for the day. I got back to the...

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3Thank Bryan N
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Bryan N, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again...

Raleigh, North Carolina
Reviewed 28 May 2013

I had zero problems with my stay at holiday inn. I stayed at the the hotel for 5 nights and was delightfully surprised with my stay. The hotel was clean and the breakfast was amazing!!! The staff was very courteous and i was able to get a good use from the business center. I would highly recommend this hotel for...

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Thank Adam S
Columbia, South Carolina
Reviewed 18 April 2013

My husband and I were renovating our house, floors were drying, no access to bathrooms. So, we had to find a place to stay for two nights until at least bathroom access in our home is once again made available. We picked wrong! We stood in line for a very long time for a room, because Wayne could not seem...

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3Thank mersmom2016
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear mersmom8, Thank you for sharing your feedback regarding your stay with us. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have a rewarding experience at our hotel. We are so sorry to see you did not enjoy your overall experience with us and regret our hotel did not live...

Mullica Hill, NJ
Reviewed 14 April 2013

Read a few negative reviews from January 2012 so I was a little apprehensive. But I was pleasantly surprised. The room 319 was clean and comfortable. The wallpaper in bathroom was peeling next to shower in one spot, probably due to shower heat/moisture. Untreated wood held up counter in bathroom. Bathroom was clean and that is important to me. Air...

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Thank themasters2012
Columbus, Ohio
Reviewed 25 March 2013

This is a mediocre hotel. Everything about it is average. The price (that's a good thing, folks!), the location (chains and shops nearby but pretty far from Columbia, SC) and the rooms (they get the job done but nothing amazing to see here). If you're expecting a five star hotel, this is not the place. If you're looking for something...

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2Thank holidayinnexpress00
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Trusha107, Thank you for taking the time to your review. We apologize for the shortfalls during your recent stay with us. We constantly strive to provide an environment of comfort and value to our guests, therefore, we are sincerely concerned when we fall short of your expectations. We have taken note of your valuable comments and will use these...

Colorado Springs, Colorado
Reviewed 23 March 2013

This Holiday Inn Express for the most part typifies what I expect from this chain -- comfortable bed with nice bedding, clean and modern room, great coffee, and those delectable cinnamon buns. :) My room was clean, the staff was friendly (especially the breakfast attendant -- she was all smiles and upbeat both mornings of my stay, and boy, did...

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Thank ColoradoM0m
Charlotte, North Carolina
Reviewed 22 March 2013

Great Staff! Great Stay! Great Room! Great Hotel! I was very pleased with my experience at this hotel. Everyone on staff was extremely helpful and polite. The manager was very polite and helpful and went out of his way to ensure our weekend was amazing. The TVs are a huge plus and the beds are very comfortable. The room was...

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Thank Jason K

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to Holiday Inn Express Hotel & Suites, Lexington South Carolina. Our beautiful property is located in the center point of Lexington shopping & dining, only minutes to downtown Columbia, SC. Our three story hotel offers a selection of king, two queen beds or wheelchair accessible rooms and/or suites to meet everyone's needs. Each of our tastefully decorated rooms and suites are equipped with in-room coffee makers, irons & ironing boards, hair dryers, refrigerators & microwaves, and 32' LCD TV In standard rooms and 37' LCD TV in suites with cable, CNN, ESPN, HBO and 48 cable channels and more. Holiday Inn Express Hotel & Suites offers a boardroom (accommodating up to 12 persons), as well as a large meeting room accommodating up to 100 persons. Catering and audio visual are provided upon request. Whether your visiting the Lexington/Columbia area for business or pleasure, take time to enjoy our seasonal outdoor pool and fitness facility. Join us for our excellent Express Start breakfast buffet served daily from 6:30 a.m. until 10:00 a.m. Holiday Inn Express Hotel & Suites is conveniently located to all types of recreational venues to include beautiful Lake Murray, several theatres for the performing arts and Lexington County's award winning historical museums. We sincerely hope you'll enjoy your stay. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites

Address: 131 Innkeeper Dr, Lexington, SC 29072
Region: United States > South Carolina > Lexington
Price Range: ₹ 6,398 - ₹ 8,236 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites 2.5*
Number of rooms: 74
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel Lexington
Holiday Inn Express Hotel And Suites
Lexington Holiday Inn
Holiday Inn Lexington
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites staff and other travellers.
2 questions
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Questions? Get answers from Holiday Inn Express Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here.”
 of 5 bubbles SuzanneD282, 23 Sep 2016 | Read review
“Take the rooms that face to back side. It is quite and looks into woods.”
 of 5 bubbles 522vishnui, 29 Aug 2016 | Read review
“top floor corner”
 of 5 bubbles teresahs, 1 Sep 2015 | Read review
“I would stay on the top floor just because of the noise level in hallways”
 of 5 bubbles Pansey43, 14 Sep 2014 | Read review
“Far, far away from guest services.... maybe....”
 of 5 bubbles LorrieG851, 4 Dec 2013 | Read review
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