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This resort is absolutely breathtaking. Everything is clean and well maintained from the grounds to the villa and the pools. However, what sets this resort above the rest is the staff and level of customer service. There are 3 staff members that will make you...More
2 Thank dowdfamily6
Response from MarriottVacationClub, Corporate Customer Care Manager at Marriott's SurfWatchResponded 21 August 2016
Thank you for your review. We are so happy to hear our friendly staff made your stay memorable. We hope to welcome you again soon!
8 adults and 7 children all agree that this resort is fantastic! We have now vacationed here 9 years in a row and have already booked for 2017. Ocean, pools, bar, children and adult games etc. Just a great place to unwind for a vacation.
Thank Joe B
Response from Mustapha B, Corporate Customer Care Manager at Marriott's SurfWatchResponded 19 August 2016
Thank you for your positive review, Joe! We are delighted to hear you and your family enjoyed your stay at Marriott's SurfWatch and it has become your home away from home. See you in 2017.
Enjoyed a 1 week stay in August 2016 at a 2 bedroom unit.
Generously sized units meant there was plenty of room for everyone to relax.
Full kitchen meant we could be flexible with which meals we wanted to eat out.
Laundry in unit was...More
Response from Mustapha B, Corporate Customer Care Manager at Marriott's SurfWatchResponded 18 August 2016
Thank you for your positive review, Marequita. We are happy to learn your stay was enjoyable due the villa amenities and multitude of activities. We appreciate your input about the food service. We hope to exceed your expectations on your next visit.
We took this trip with our family (two adult daughters, our son-in-law and our 3 month old grandson). We decided on Hilton Head instead of our annual family trip to the Bahamas because we wanted to stay in the US with the baby this summer....More
Response from MarriottVacationClub, Corporate Customer Care Manager at Marriott's SurfWatchResponded 9 August 2016
Thank you for your review, Renee. We are glad to hear you enjoyed your overall experience mentioning the staff as highlight. We appreciate your input about the Cabanas, resort entrance and beach chairs. We hope to meet your expectations on your next stay with us.
Stayed here with husband and 4 teens and we all loved it. We played Bingo for candy (lots of fun but outside so very HOT), went to the nice beach, fished on the ponds (they loaned us poles and tackle from the lobby since the...More
1 Thank MamaJ8
Response from MarriottVacationClub, Corporate Customer Care Manager at Marriott's SurfWatchResponded 8 August 2016
Thank you for your review. We're happy to hear you enjoyed your stay. We hope to see you again soon!