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Marriott's SurfWatch

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482 Reviews from our TripAdvisor Community

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Showing 481: English reviews
Level Contributor
52 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed yesterday NEW via mobile

We are very seasoned Marriott and Marriott Vacation Club travellers with over 175 nights this year, and Surfwatch is one of our top five resorts. There indoor pool is one of the best in the Marriott chain. They also have a great activities staff. As a disabled person I have used the courtesy golf car service to get around, and... More 

Helpful?
Thank Benita D
Wyomissing, Pennsylvania
Level Contributor
148 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed 1 week ago

We're MVCI owners and have stayed here twice. Good location; of course you'll need a car to get around the island. Villas are spacious and comfortable, like an apartment rather than a hotel room. It's not exactly beachfront. From our villa to the beach was about 1/4 of a mile, but we like to walk, and you can stop along... More 

Helpful?
Thank bonehomme
MarriottVacationClub, Customer Care Manager at Marriott's SurfWatch, responded to this review

Welcome back! We are happy to hear you enjoyed another stay with us here on Hilton Head Island. We hope you will visit us again soon. Thank you for your review. More 

Level Contributor
8 reviews
3 hotel reviews
Reviewed 1 week ago

All good EXCEPT - when you typically turn on a TV at a hotel, you don't get this outrageous loudness that happens if you don't wait for "portal to load". If that happens, you can't stop it any way, except to pull the plug - call for an engineer or front desk - who then tell you that you have... More 

Helpful?
Thank Betty K
MarriottVacationClub, Customer Care Manager at Marriott's SurfWatch, responded to this review

Thank you for your feedback regarding the television, Betty. We have shared it with our senior resort management. More 

westminster, md
Level Contributor
62 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 2 weeks ago

WE did Surf Watch a couple weeks ago and as usual it was fantastic. The accommodations were wonderful as were the employees, but that goes without saying. The best part was the weather... 70-78 everyday and not a drop of rain. Early November is a perfect time of year in HH.

Helpful?
Thank CaptainLar64
MarriottVacationClub, Customer Care Manager at Marriott's SurfWatch, responded to this review

We are happy to hear you enjoyed your stay and had some beautiful weather to go along with it! We look forward to welcoming you back to Marriott's SurfWatch. More 

Rossville, Georgia
Level Contributor
66 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 2 weeks ago via mobile

My wife and I just checked out of the Marriott surfwatch. We have spent the better part of the last week enjoying the relaxing atmosphere and very comfortable accommodations of the Surfwatch. The customer service was absolutely fantastic! Everything from providing additional supplies for our room and bringing a bag of ice when we realized we didn't have any in... More 

Helpful?
Thank tntellis4
MarriottVacationClub, Customer Care Manager at Marriott's SurfWatch, responded to this review

Thank you for taking the time to share your feedback with us! We are happy to hear you enjoyed your stay and look forward to welcoming your son and daughter-in-law next summer. More 

Baltimore, Maryland
1 review
Reviewed 2 weeks ago

We wanted a place for our new Marine to relax and unwind after graduating from Parris Island. . .something a little out of the way, yet with much to do. Yes, it is a little bit of a drive to/from PI (well worth it, though), but only 7 minutes from HHH Airport. At about 50 min. from PI, with an... More 

Helpful?
Thank A3408PIclg
MarriottVacationClub, Customer Care Manager at Marriott's SurfWatch, responded to this review

It's so nice to hear that you were able to share some great stories with your family and spend some quality time together while vacationing at Marriott's Surf Watch! Thank you for your Trip Advisor review, and we sincerely hope that you will return to share many more stories with family, friends and guests in the future! More 

Level Contributor
6 reviews
Reviewed 3 weeks ago via mobile

We visited HHI the first week in Nov about 3-4 weeks after the hurricane hit the island. The resort was in top notch condition with activities, bike rentals, beach umbrellas & chairs.... everything you need. The concierge helped us with tee times at a nearby course in Bluffton since most Island courses were still removing debris. We ride bikes nearly... More 

Helpful?
Thank Mindy D
Mustapha B, Corporate Customer Care Manager at Marriott's SurfWatch, responded to this review

It is great to know you found Marriott's SurfWatch to be in top notch condition after Hurricane Matthew and offered plenty to do during your stay. We are glad the staff helped with your golfing needs and you enjoyed the bike rentals. We appreciate your perfect review and hope to see you again soon. More 

Charlotte, North Carolina
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

Exceptional service by Marcos Felipe, and Aaron Reese at the front desk. Due to the hurricane, I was scrambling to find Marriott timeshare accommodations in Hilton Head since we had to cancel last minute at Myrtle Beach. I arranged 3 nights at SurfWatch and the first night of our vacation was at a different Marriott location since the SurfWatch did... More 

Helpful?
Thank annhindman
MarriottVacationClub, Customer Care Manager at Marriott's SurfWatch, responded to this review

Thank you for your review, Ann. We are pleased that Marcos and Aaron assisted you with room accommodations for your one night! We hope that you will return to visit in the future! More 

Centerville, Ohio
Level Contributor
2,311 reviews
111 hotel reviews
common_n_hotel_reviews_1bd8 3,662 helpful votes
Reviewed 4 weeks ago

Following the hurricane, we are Marriott Guests. The very best Tripadvisor resource person is Bearsfan, and we encourage the public to contact this expert. Corporate Marriott arranged our Surfwatch week's visit in Hilton Head Island. We could see hurricane damage on I-95 and on HHI. We ar grateful to Marriott for doing their very best in light of extensive hurricane... More 

Helpful?
1 Thank SavantIII_11
Mustapha B, Corporate Customer Care Manager at Marriott's SurfWatch, responded to this review

Thank you for your review. We are happy to hear you enjoyed your stay after Hurricane Matthew and look forward to your next visit. More 

Hilton Head, South Carolina
Level Contributor
447 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 162 helpful votes
Reviewed 29 October 2016

We just spent another week at this beautiful place. Staff is focused on customer satisfaction. Aaron at front desk was superb! He assisted us with professionalism and poise. He is an asset to Marriott's team.

Helpful?
Thank Ray Z
MarriottVacationClub, Customer Care Manager at Marriott's SurfWatch, responded to this review

Thank you for your 5 star review. We appreciate your feedback regarding Aaron and have shared it with his manager. We look forward to welcoming you back soon. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
About the property
  • Wheelchair Access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Restaurant
  • Tennis Court
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Marriott's SurfWatch

Address: 10 Surfwatch Way, Hilton Head, SC 29928-5336
Region: United States > South Carolina > Coastal South Carolina > Hilton Head
Price Range: ₹ 10,228 - ₹ 44,116 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Marriott's SurfWatch 3.5*
Number of rooms: 195
Reservation Options:
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Also Known As:
Marriott`s Surfwatch Hotel Hilton Head
Marriott Hilton Head
Hilton Head Marriott
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Questions & Answers

Here's what travellers have asked, with answers from Marriott's SurfWatch staff and other travellers.
29 questions
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Questions? Get answers from Marriott's SurfWatch staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“high floor away from the elevators”
 of 5 bubbles bonehomme, 27 Nov 2016 | Read review
“Choose room away from Highway and elevator - heard noise in 2nd and 3rd bedrooms.”
 of 5 bubbles bettyk405, 22 Nov 2016 | Read review
“Garden View suites are very nice so do not need an ocean view. Need to rent a car as all the island restaurants are several miles away.”
 of 5 bubbles 612irvs, 18 Oct 2016 | Read review
“If you want an ocean front unit, there is one building that is directly on the beach. Ask when booking.”
 of 5 bubbles mgeremia, 9 Oct 2016 | Read review
“Take the golf carts to the beach. Big help when it's really hot outside.”
 of 5 bubbles Navymom924, 22 Aug 2016 | Read review
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