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Marriott's Harbour Point and Sunset Pointe at Shelter Cove

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4 Shelter Cove Ln, Hilton Head, SC 29928-3543
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (242)
Room & Suite (82)
Pool & Beach (24)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 02/08/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Marriott's Harbour Point and Sunset Pointe at Shelter Cove
Updated 02/08/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#9 of 33 hotels in Hilton Head
Location
Cleanliness
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Value
Travellers' Choice
Visit Marriott's Harbour Point and Sunset Pointe at Shelter Cove in Hilton Head for a comfortable stay in our two-bedroom villas. Stay at our oceanfront property close to Hilton Head attractions, such as beaches, golf courses and boutiques. Over villas feature separate living and dining areas, fully equipped kitchens, a convenient washer and dryer and free Wi-Fi.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Snack bar
Bicycle rental
Tennis court
BBQ facilities
Parking
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Fitness classes
Vending machine
Bowling offsite
Video game console
Convenience store
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Picnic area
24-hour front desk
Clothes dryer
Self-serve laundry
Washing machine
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Room features
Air conditioning
Additional bathroom
Housekeeping
Private balcony
Coffee / tea maker
Kitchenette
Cable / satellite TV
Bath / shower
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Dishwasher
Microwave
Oven
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Green
Languages Spoken
English
Hotel links
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380Reviews33Q+A100Room tips
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Shelley G wrote a review Aug 2022
Acton, Massachusetts114 contributions33 helpful votes
Hotel's Favourite
Wow! What an amazing place! The hotel had two pools and the villas were amazing. The entire resort was clean and well maintainted. The staff was friendly and helpful. Our two bedroom, two bath unit had a full kitchen, dining room, living room and balcony. We made use of the washer and dryer as well. We did not take advantage of all the activities offered, but the daily schedule included bingo, ice cream social, basketball tournaments, build your own pizza, nacho bar, yoga, aquafit, pickleball, tennis clinic, magic show and more. There was a small store with snacks, but they did not have a restaurant on site. This was a great location near many stores and restaurants. We enjoyed our stay!
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Date of stay: July 2022
Value
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Room Tip: Ask for water view
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Marriott Vacations Worldwide, Other at Marriott's Harbour Point and Sunset Pointe at Shelter Cove
Responded 7 Aug 2022
Hi, thank you for taking the time to post your outstanding 5-star review. We are glad you were pleased with our friendly staff and the wonderful amenities offered. We hope your travels bring you back for another relaxing vacation, soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
gt_linz wrote a review Aug 2022
Atlanta25 contributions35 helpful votes
We love this location. The staff was friendly but minimal and the unit was clean and well equipped. Being a timeshare, you do not have full service but you do have a full kitchen and nice lanai and plenty of room.. We had stayed at the property years ago with parents and knew what it was like. The units are not upscale but are well maintaned. We have stayed on the beach at Hilton Head before and knew this is a different kind of trip. If you want a heavy dose of the beach you do have access but it is some work to pack up and catch the shuttle and you may be dissapointed. This location has amazing march views. and being near the marina you can just walk down to dinner or catch a dinner cruise or go on a fishing trip. So this location is different that a lot of the beachfront Marriott timeshares, but it has it's own advantages. We did a few days at the beach and had a nice sunset cruise and some nice dinners at the marina and a nice pool day overlooking the marsh. We had a great time and have already booked a return stay.
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Date of stay: September 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Marriott Vacations Worldwide, Other at Marriott's Harbour Point and Sunset Pointe at Shelter Cove
Responded 7 Aug 2022
Thank you for the great review! We are happy to hear that you love this location, and we very much look forward to hosting you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cruiser784894 wrote a review Aug 2022
3 contributions2 helpful votes
While everyone is extremely nice that works for Marriott, we were given incorrect info about the ability for us to use all the Marriott facilities when we were staying on the island. Also, there were entirely too many roaches. I live in the South and understand they are everywhere, but it doesn't seem like exterminators had been there on a monthly basis. The shuttle is fantastic, but since we have no beach access whatsoever as your other resorts do, it would be nice to have a shuttle that goes to those properties, as well. The beach access we do have has a restaurant and ability to rent chairs/umbrella, which is great. HP and SP at Shelter Cove looks half renovated and is really sub par to what I'm used to with Marriott. I am a Bonvoy member
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Date of stay: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Jennifer B wrote a review Jul 2022
2 contributions
This was a summer vacation for our family of 4. The property is older and a bit dated but they have updated the decor. The villa was clean and filled our needs. There was nothing luxurious about it but we enjoyed the convenient location- short walk or bike ride to many restaurants and outdoor activities ( kayaks, fishing, cat boats). The beach shuttle was not as frequent as desired so we ended up riding bikes to the beach most days. By pure accident we stayed over July 4 and were treated with a front-row view to a wonderful fireworks display right in the harbor. One item that bothered me is that the access/signage to bathroom access from the pools is not obvious. I felt like there should be more convenient restrooms for pool access (especially the smaller pool on the far left of the property).
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Date of stay: July 2022Trip type: Travelled with family
Room Tip: If you are a big coffee drinker bring your own pot/keurig. The one provided is horrible. Bike...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Marriott Vacations Worldwide, Other at Marriott's Harbour Point and Sunset Pointe at Shelter Cove
Responded 9 Jul 2022
Jennifer, thank you for joining us over the July 4th holiday! We're glad to hear that you appreciated the close proximity of our resort to dining options and activities and hope you will join us again on a future stay. Thank you for your review!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Eddie B wrote a review Jun 2022
2 contributions1 helpful vote
Awful.The carpets was filthy it smelled like mildew and the Jacuzzi tube had yellow water coming out of the jets.The beautiful staff moved me to another room and that one was filthy too. 3/10/22 date.
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Date of stay: May 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Marriott Vacations Worldwide, Other at Marriott's Harbour Point and Sunset Pointe at Shelter Cove
Responded 22 Jun 2022
Thank you for your review. We apologize for the details you shared, and hope you enjoyed the remainder of your visit after receiving assistance from our resort associates.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
phil95 wrote a review Jun 2022
Mashpee, Cape Cod, Massachusetts159 contributions40 helpful votes
Great stay. It is not on the ocean but great location with easy access to many areas. The marsh views were wonderful. It seemed very quiet, although it was Supposedly sold out. 2 bed room unit with well stocked kitchen and three balconies. Many bike routes near by. Short ride to bike ride to beach. Grocery stores near by. Not many amenities but we found it very relaxing. Very helpful front desk staff.
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Date of stay: May 2022Trip type: Travelled as a couple
Room Tip: - not on beach - bike rentals available. - near grocery stores
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Marriott Vacations Worldwide, Other at Marriott's Harbour Point and Sunset Pointe at Shelter Cove
Responded 22 Jun 2022
Thank you for your wonderful 5-Star review! We are pleased you enjoyed your visit and appreciate the kind words you shared about our amazing front desk associates!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cedric C wrote a review Jun 2022
1 contribution
The staff were very cordial. Welcomed us back and answered all our questions. The lobby remodeling was great! The concierge confirmed our meeting with Marriott and presented us with a Marriott beach bag. Our unit was clean and well furnished. WiFi connection was simple. The 3 smart TVs were well equipped. New refrigerator-freezer had a quieter ice maker. The new dishwasher was also a nice surprise. Optional coffee in the lobby was always fresh! The supply of complimentary coffee in the unit was more than enough. A daily email detailing activities of the day was helpful. The newly installed microwave oven was missing the part that turns the plate, but a phone call and a visit by serviceman corrected it. The Heritage golf package was well worth it! We broke even after the 3rd day! On the day of checkout we earned 1000 bonvoy points for calling before 7am and letting them know we were checking out. The only bummer of our visit is that the front elevator did not work the morning we departed. Fortunately the back one was working, but it took 10-15 minutes in line waiting for other visitors and their luggage to get on and off before us. Other than that blip, our week was filled with activities that made the week very memorable! A stray shower did not deter our golf. Looking forward to next year!
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Marriott Vacations Worldwide, Other at Marriott's Harbour Point and Sunset Pointe at Shelter Cove
Responded 13 Jun 2022
Thank you for the five-star review! We are happy to hear of all the fun you had with us, and we very much look forward to hosting you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
William B wrote a review Oct 2021
3 contributions5 helpful votes
As a 30 year owner of Marriott time share with a months worth of time and platinum elite status the TOTAL lack of customer service at this location is appalling. Never has Marriott shown this disregard for customer service. We had set up a card for meals throughout the trip. The card was unavailable unless we drove 15 minutes to pick it up!!! The staff was unprepared and showed no ability to adapt and resolve the situation. Inconceivable
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Date of stay: October 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Marriott Vacations Worldwide, Other at Marriott's Harbour Point and Sunset Pointe at Shelter Cove
Responded 2 Oct 2021
Hello William, we are sorry to read of your frustration with the service you received at Marriott's Harbour Point and Sunset Pointe at Shelter Cove. The meal card was only available through the marketing team at the sales gallery.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dot wrote a review Aug 2021
Tempe, Arizona3 contributions2 helpful votes
We booked two 2 bedroom units at Sunset Point, one through Marriott Vacation Club and one through Marriott Hotels. The price for the week for the unit booked through Marriott Hotels was $3500; we used vacation club points for the other week. First, the location is on a cove, not the ocean, but in a beautiful setting near restaurants, golf and other activities. The condition of the units, however, was definitely not up to Marriott’s usually high standards. The carpet and furnishings were stained, there was a hole in the carpet in one unit and the general cleanliness of both units was questionable. The furnishings desperately need to be updated. During check-in, the woman at the registration desk made very little effort to make us feel welcome and later when I brought up the issues with our units, she was dismissive and unhelpful. I completed a Marriott survey about our stay and received emails stating they would “bring our comments to the attention of the resort management.” Despite these issues, we had a great time and loved the area - we’d visit again, if the resort makes the badly needed improvements.
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Date of stay: June 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Marriott Vacations Worldwide, Other at Marriott's Harbour Point and Sunset Pointe at Shelter Cove
Responded 16 Aug 2021
Hi Dot, thank you for being a loyal Marriott Vacation Club owner with us and taking the time to share your TripAdvisor review. We are glad you had a great time and will visit us again. We are sorry to hear your villa and service from ma front desk representative was not up to the Marriott standard. Please know for any villa concerns, you may contact the front desk for immediate assistance during your stay, to have rectified. We look forward to earning your 5-star recommendation in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mstern2009 wrote a review Aug 2021
Haymarket, Virginia13 contributions7 helpful votes
My wife and I are here now, in a room on the 7th floor. This is a very nice hotel in a superb location but my complaints are mostly about the bathroom. Some nit picky, for sure, but nevertheless it is what kept me from giving 4 stars. First, the negatives. The shower floor is grimy like it has never been scoured. The water pressure is weak. The shower leaks even if you close the door tightly. There needs to be more shelf space. There is an old black and white photo above the toilet that is covered in grime, as if its never met windex. It’s gross. The bathroom door is impossible. It only stays shut if you latch it, and that process is so noisy. It’s impossible to use the bathroom at night without waking up your roommate. The inside bottom of the door is ugly and stained and needs paint. There are glass shelves above the sink and one of them is missing. The shelf supports are just sitting there empty. The toilet paper is way too far from the toilet. You don’t have to be an Olympic gymnast to reach it, but it’s a stretch. The toilet leaks and is continuously gurgling and flushes on its own every 20 minutes. I never did quite figure out what is wrong with the thermostat, but we could never get the room warm enough for our tastes. These days, we keep hearing the phrase, “due to Covid....” as an excuse for companies to cut back on service. Here at the Mariott, they use it as an excuse to cut back on maid service. Why? I’m not planning on being in my room when the maid is here. There is no social distancing issue.
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Date of stay: March 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Marriott Vacations Worldwide, Other at Marriott's Harbour Point and Sunset Pointe at Shelter Cove
Responded 16 Aug 2021
Hi, thank you for sharing your review and suggestions with us. We are glad you love the location. Please know for any room concerns you may dial "0" on your villa phone to have a member of the appropriate housekeeping or engineering team promptly assist. We are sorry you are not pleased with the current housekeeping protocols in place for all Vacation Clubs, we look forward to bringing daily housekeeping back in the future. If there are any amenities that you need for your villa, kindly let us know. Thank you for writing in and we do hope you enjoy the remainder of your stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$326 - $472 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marriott`s harbour point and sunset pointe at shelter cove hotel hilton head, marriott hotel hilton head, marriott hilton head, hilton head marriott
LOCATION
United StatesSouth CarolinaCoastal South CarolinaHilton Head
NUMBER OF ROOMS
111
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Frequently Asked Questions about Marriott's Harbour Point and Sunset Pointe at Shelter Cove
Which popular attractions are close to Marriott's Harbour Point and Sunset Pointe at Shelter Cove?
Nearby attractions include Comedy Magic Cabaret (1.1 km), Hilton Head Island Bike Trails (0.8 km), and Pirate's Island Adventure Golf (0.7 km).
What are some of the property amenities at Marriott's Harbour Point and Sunset Pointe at Shelter Cove?
Some of the more popular amenities offered include free wifi, a pool, and a fitness centre.
Which room amenities are available at Marriott's Harbour Point and Sunset Pointe at Shelter Cove?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Marriott's Harbour Point and Sunset Pointe at Shelter Cove?
Guests can enjoy barbeque facilities and a snack bar during their stay.
Is parking available at Marriott's Harbour Point and Sunset Pointe at Shelter Cove?
Yes, free parking is available to guests.
What are some restaurants close to Marriott's Harbour Point and Sunset Pointe at Shelter Cove?
Conveniently located restaurants include Hilton Head Social Bakery, Alfred's Restaurant, and Flora's Italian Cafe.
Are there opportunities to exercise at Marriott's Harbour Point and Sunset Pointe at Shelter Cove?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Are any cleaning services offered at Marriott's Harbour Point and Sunset Pointe at Shelter Cove?
Yes, self serve laundry and a clothes dryer are offered to guests.
Are there any historical sites close to Marriott's Harbour Point and Sunset Pointe at Shelter Cove?
Many travellers enjoy visiting Mitchelville Freedom Park (7.5 km), Zion Cemetery and Baynard Mausoleum (4.1 km), and Fort Howell (7.1 km).
Does Marriott's Harbour Point and Sunset Pointe at Shelter Cove have any great views?
Yes, guests often enjoy the harbour view available here.
Is Marriott's Harbour Point and Sunset Pointe at Shelter Cove accessible?
Yes, it offers facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.