Palmera Inn and Suites

Palmera Inn and Suites

Traveller (61)
Panorama of the Bi-Level Loft at the Park Lane Hotel and Suites
360
Panoramas (6)
This was in the shower as i was trying to shower this morning, these are flying roaches, about 3
Room & Suite (13)

View prices for your travel dates

₹21,346
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.

About

4.0
#16 of 32 hotels in Hilton Head
4.2 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
4.0 of 5 bubbles
Value
Shaded by magnolia and palmetto trees, Palmera Inn sits in the center of the island, just minutes from beaches, shopping, and gourmet restaurants. An arched driveway leads to the hotel's stately entrance, which is adorned with thick columns and white chimney stacks rising from a slate roof. Inside, each spacious suite features a full kitchen with granite countertops. The Palmera Inn and Suites is the island's only all suite property with 156 rooms. Guests enjoy daily complimentary American breakfast, 24/7 complimentary Starbucks coffee, high-speed wireless internet, outdoor pool and jacuzzi and is Dog Friendly! Our renovations are complete, making Palmera Inn one of the newest rooms on Hilton Head Island.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Patio
Walking tours
Kids stay free
Parking
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Vending machine
Children's television networks
Kids' outdoor play equipment
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
BBQ facilities
Newspaper
Non-smoking hotel
Outdoor furniture
Picnic area
Shared lounge / TV area
Sun loungers / beach chairs
Sun umbrellas
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Clothes dryer
Self-serve laundry
Washing machine
Room features
Air conditioning
Dining area
Housekeeping
Private balcony
Coffee / tea maker
Flatscreen TV
Sofa bed
Bath / shower
Seating area
Separate dining area
Sofa
Telephone
Wardrobe / wardrobe
Iron
Kitchenette
Dishwasher
Microwave
Refrigerator
Stovetop
Kitchenware
Hair dryer
Room types
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Mid-range
Centrally Located
Languages Spoken
English, Spanish

Location

12 Park Ln, Hilton Head, SC 29928-3409
139Reviews5Q+A21Room tips
Traveller rating
  • 82
  • 27
  • 12
  • 10
  • 8
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Detailed Reviews
Jim R wrote a review Aug 2023
Clemmons, North Carolina684 contributions148 helpful votes
Hotel's Favourite
5.0 of 5 bubbles
We’ve been here 3 times this year, a total of 23 days. Always a big, bright, clean room. Great staff from Andrew, Octavio, Shay, Anita and all the other staff members. Great value and pet friendly rooms with a huge area for the pets to do their business. Pool and hot tub are well kept. Breakfast area and food are immaculately clean. We like it here better than the condo we would rent in Shipyard. Can’t wait to come back!!!
Read more
Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Carla Contega, General Manager at Palmera Inn and Suites
Responded 4 Dec 2023
Thank you for choosing Palmera Inn & Suites! We are so glad you enjoyed your stay and appreciate your compliments. We hope to see you again soon!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Terri S wrote a review Jul 2020
Dayton, Ohio33 contributions28 helpful votes
3.0 of 5 bubbles
I’ll preface this by saying we are time share owners at Port Royal (got scammed into that back in 2010 by then Coral Resorts and now Palmera Vacation Club). They call once a year or so and ask if you want to come down for a 3 or 4 night stay for a really cheap rate. You have to do a “presentation” with Palmera Vacation Club in order to take advantage of the deal. Originally this particular package was at the Holiday Inn Express near Coligny. Per our typical experience with PVC, the HI was booked for the time we wanted so she offered the Palmera Inn and Suites. We know from past stays where its located and it was NOT our pleasure to take it. Given the COVID pandemic and our daughters work schedule, we didn’t want to lose out on the package, so we took it. They have branded the hotel to go along with the vacation club. They did a multi million dollar over haul since we were there a few years ago and I will say they are in much better style. We stayed in a king loft suite. There were 4 of us and it was tight. There is NO storage for luggage or clothing in the king loft area. A small bedside night stand had 3 small drawers and that’s it. One small closet and one dresser on the main floor had 3 drawers. Not sure how that works for 4 people. Our room also had an emergency door in the king loft which lead to the roof top. The unit that controlled the AC was just outside that door and it ran 24/7. Ugh. Pool area is great for families. Pool is small and shallow and hot. (90 degree days and full sun exposure) There is a hot tub. No daily housekeeping and breakfast is grab and go, all due to COVID. It’s location is not ideal. It’s a good bike ride to a beach. We drove most of the time. All in all the resort is clean. For a low cost vacation, you could do worse. Personally, we probably won’t go back.
Read more
Date of stay: July 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Susana Cook, General Manager at Palmera Inn and Suites
Responded 27 Aug 2020
Thank you for taking a moment to share your thoughts about your stay at the Palmera Inn & Suites. We are glad to hear that you take advantage of the reduced price vacations offered to you each year as a part or your timeshare ownership, and appreciate your understanding of all the precautions in place for COVID19. Thank you for the compliments on our renovations!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
emalday68 wrote a review Jul 2020
Gainesville, Georgia197 contributions50 helpful votes
4.0 of 5 bubbles
We booked a king room and were very impressed with the space and the kitchen amenities. The brown bag breakfasts were good as well as having Starbucks coffee and juice available. We could get clean towels every day. It was a short drive to the beach. Our only complaint was the noise. The doors for the rooms don't go all the way to the floor and I noticed that a lot of folks put towels at the door to block light and noise. However, that didn't help at all with noise and we were able to hear televisions, conversations, and more. The staff was incredibly friendly.
Read more
Date of stay: July 2020
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Susana Cook, General Manager at Palmera Inn and Suites
Responded 27 Aug 2020
Thank you for choosing the Palmera Inn And Suites for your summer stay! We are so glad to hear that you enjoyed the room and the full kitchen, as well as the breakfasts! We appreciate your business, and hope to see you back in Hilton Head again soon!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ikezimm wrote a review Aug 2021
Atlanta, Georgia4 contributions
1.0 of 5 bubbles
My family and I booked three separate rooms and each room we observed cockroaches inside the location. Contacted front desk and was offered a room we could not use. They did send someone up to spray the room but still they did not offer us any other incentives. The other family members were told that it happens often because of the trees outside the location. We were offered 75.00 credit off for each room. Management does not stand behind their value for a true rewarding vacation on their property. They said it was an isolated incident however we found two reviews citing the same issues. I would never recommend a hotel that doesn't stand behind their core values.
Read more
Date of stay: August 2021
1.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Susana Cook, General Manager at Palmera Inn and Suites
Responded 15 Nov 2021
At your convenience please contact us directly at sales@palmerainn.com so that we may access your reservation and hear more about your stay.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
teacher8338 wrote a review Apr 2021
Tampa, Florida16 contributions6 helpful votes
5.0 of 5 bubbles
The Palermo Inn and suites is very clean we had a little trouble when we came to register as the computers were down. The staff took care of that quickly and efficiently and we got a room. We actually had a room across from my daughter and son-in-law. The rooms were very clean actually spotless and we were in the room with the dog it was no dog smell and everything was perfect. There is a place for the dogs in the backyard they can run around on the leash of course. I saw the girls cleaning up after the dog rooms and they did a wonderful job. Although we were not close to the beach you can ride your bike to the beach. The hotel recommended some very good restaurants all in all our stay was wonderful
Read more
Date of stay: April 2021
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: If you do not have a dog do not stay in the first floor in building A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Susana Cook, General Manager at Palmera Inn and Suites
Responded 30 Apr 2021
Thank you so much for choosing the Palmera Inn & Suites! We appreciate you taking a moment to leave this wonderful review and hope to see you again soon!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jfbchuck181 wrote a review Feb 2022
New York City, New York6 contributions4 helpful votes
4.0 of 5 bubbles
Palmera Inn and Suites was a nice place to be able to visit Hilton Head with our dogs. We were in a king suite on the first floor with access out the back door to walk our dogs. The Palmera also nicely provides poop bags and poop trash baskets. Be aware though that they do have a sprinkler system that comes on at certain times, and so you and your dog could get wet! Over all, it is a clean and nice place to stay with a kitchenette and full refrigerator, dishwasher, microwave and stovetop, with a full set up of pans, silverware and dishes.
Read more
Date of stay: February 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Susana Cook, General Manager at Palmera Inn and Suites
Responded 24 Feb 2022
Thank you for choosing the Palmera inn & Suites! We are so glad you could enjoy a week away with your dogs! Thank you for your compliments and for taking the time to share this great review. We appreciate your business and hope you will be back to see us again soon.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
CMudd23 wrote a review May 2021
Liberty Twp, OH59 contributions26 helpful votes
5.0 of 5 bubbles
I cannot say enough good things about this hotel and would not hesitate to stay here again if I needed a place on Hilton Head. The room was very clean, I was very impressed! Shower pressure was good and got hot quickly. The drain was a little slow but not bad at all. Though it is not on the beach, we felt it was well located. The staff was very helpful when we asked questions about the island. Due to covid, they do not clean your room so if we saw a maid in the hall, we asked for fresh towels, toilet paper, etc.

There were not a lot of choices for breakfast, I do not know if that is normal or due to covid. We ate out one morning just for some variety.

Three additional comments -

The lighting the the bathroom is poor for makeup, I did mine on the balcony.

The bathrooms could use another towel rack

The only mirror is in the bathroom so I did my hair using the elevated microwave front.
Read more
Date of stay: May 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Susana Cook, General Manager at Palmera Inn and Suites
Responded 31 May 2021
Thank you very much for choosing the Palmera Inn & Suites for your Hilton Head vacation! We are so happy to hear that you enjoyed your time on the Island and would stay with us again! We apreciate your business and hope to see you again soon!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Steve S wrote a review Jul 2020
Mount Ephraim, New Jersey1 contribution
4.0 of 5 bubbles
Very nice place. Difficult to review properly do to cover 19. Came with breakfast but do to cover they just hand you a bag with some fruit, yogurt, and a breakfast sandwich from a supermarket which had to be njked. coffee was fresh however. The pool was always crowded so we avoided it due to distancing concerns. The gym was closed. My only complaint is that there is no beach access. You must use a public beach access.But we had fun. Golf was great! We biked all the way to Harbour Town and back.It was excessively hot while we were there and even the ocean was not very refreshing since the water felt like 90 degrees like the air. Probably wouldn't come back in July but when we do we would consider Palmyr Suites.
Read more
Date of stay: July 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Susana Cook, General Manager at Palmera Inn and Suites
Responded 27 Aug 2020
Thank you so much for choosing the Palmera Inn & Suites! We are thrilled to hear that you will visit us again! We appreciate your patience as we all work through the Covid 19 safety measures, and appreciate your doing your part! We are so glad that you enjoyed bikes and the beach and look forward to seeing you again soon!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jenny Lou wrote a review Jun 2020
7 contributions2 helpful votes
3.0 of 5 bubbles
Got 3 stars because it was clean and newly remodeled. Lots of families with kids from infants to teens. Teens were loud even at 4 am while playing in the halls. Pool was nice but constantly packed with kids, which is fine but not for the size of the pool. Room was clean, staff friendly. Bathroom door in our room was a barn door that had no lock. Also, the door had a 1 inch gap between the door and the wall so you could see through. Again, great place if on a budget but if you want to be close to the beach with a little less noice or a “fancy” place you may want to stay elsewhere
Read more
Date of stay: June 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Susana Cook, General Manager at Palmera Inn and Suites
Responded 23 Jun 2020
We appreciate your honest review, and thank you for choosing the Palmera Inn & Suites. We thank you for all of your feedback and we are glad you enjoyed the remodeled suites!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Corey A wrote a review Dec 2020
Athens, Georgia27 contributions6 helpful votes
5.0 of 5 bubbles
We have never been to Hilton Head so that’s where I picked for my birthday trip. This hotel was very nicely priced and looked to be upgraded. We got here and this place blew us away. It was so much nicer than the pictures showed. The staff was extremely friendly and helpful at check in, and the room is the nicest I have ever stayed in for a resort. My wife loves it and says it’s so clean. Top of her list for a hotel room. The shower head is actually high enough that I do not have to get on my knees to wash my hair. All in all I would love to come back here anytime.
Read more
Date of stay: December 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Susana Cook, General Manager at Palmera Inn and Suites
Responded 11 Jan 2021
Thank you so much for choosing Palmera Inn & Suites! We hope you had a wonderful birthday trip! We are so glad to hear that you had such a fantastic experience and we do hope you come back to see us again very soon!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sylvia V asked a question Mar 2021
San Antonio, Texas155 contributions31 helpful votes
Is this pet friendly
Hilton Head, South Carolina6 contributions8 helpful votes
Yes, Palmera Inn & Suites is Dog Friendly! Please contact us directly for specifics. 843-686-5700.
meanmina asked a question Feb 2021
Hickory, North Carolina1 contribution1 helpful vote
Is there an additional daily usage fee?
Hilton Head, South Carolina6 contributions8 helpful votes
Give us a call 843-686-5700 and we would be happy to review any fees with you.
themartinbunch asked a question Dec 2020
Boise, Idaho20 contributions2 helpful votes
How much is parking?
Answer from Anya
1 contribution
It’s free
Justin O asked a question Jun 2020
Mc Dowell, Kentucky
How far of a walk to the beach is it?
Hilton Head, South Carolina6 contributions8 helpful votes
Hello, We are about 2 miles from the beach. We do offer bicycle rentals thru Wheelz. For more information, check with the front desk upon your arrival.
Lorene B wrote a tip 15 May
8 contributions
3.0 of 5 bubbles
"Plenty of parking but not near the entry doors "
Read full review
Amani H wrote a tip Oct 2023
1 contribution
2.0 of 5 bubbles
"If you value comfortable bed, don't stay here"
Read full review
Mandy wrote a tip Jul 2023
Clemson, South Carolina1 contribution
1.0 of 5 bubbles
"Good Location Good Pool and Hot Tub"
Read full review
scootervol wrote a tip Jun 2023
Knoxville, Tennessee246 contributions61 helpful votes
5.0 of 5 bubbles
"Parking at Palmera is ample. Never had trouble finding a spot near our area of the hotel."
Read full review
thenorthrops1111 wrote a tip Nov 2022
9 contributions2 helpful votes
5.0 of 5 bubbles
"King Loft is great; there are steps to climb though in case that is a hinderance."
Read full review
Not the right property for you?
There are more places to choose from in the Hilton Head area.
PRICE RANGE
₹15,162 - ₹22,576 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
park lane hilton head
FORMERLY KNOWN AS
Residence Inn
LOCATION
United StatesSouth CarolinaCoastal South CarolinaHilton Head
NUMBER OF ROOMS
156
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

PALMERA INN AND SUITES (Hilton Head) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Palmera Inn and Suites
Which popular attractions are close to Palmera Inn and Suites?
Nearby attractions include Legendary Golf (0.4 km), Hilton Head Island Beach (1.0 km), and Village at Wexford (1.2 km).
What are some of the property amenities at Palmera Inn and Suites?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Palmera Inn and Suites?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Palmera Inn and Suites?
Guests can enjoy free breakfast, barbeque facilities, and complimentary tea during their stay.
Is parking available at Palmera Inn and Suites?
Yes, free parking is available to guests.
What are some restaurants close to Palmera Inn and Suites?
Conveniently located restaurants include Java Burrito Company, Pomodori, and Ombra Cucina Italiana.
Are there opportunities to exercise at Palmera Inn and Suites?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Palmera Inn and Suites?
Yes, self serve laundry and a clothes dryer are offered to guests.
Are pets allowed at Palmera Inn and Suites?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Palmera Inn and Suites offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Palmera Inn and Suites?
The staff speaks multiple languages, including English and Spanish.
All Hilton Head HotelsHilton Head Hotel DealsLast Minute Hotels in Hilton HeadHotels near Palmera Inn and Suites
Things to DoRestaurantsFlightsHoliday homesTravel StoriesCruisesCar Hire