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12 Park Ln, Hilton Head, SC 29928-3409
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Traveller (52)
360
Panoramas (6)
Pool & Beach (12)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#14 of 33 hotels in Hilton Head
Location
Cleanliness
Service
Value
Travellers' Choice
Shaded by magnolia and palmetto trees, Palmera Inn sits in the center of the island, just minutes from beaches, shopping, and gourmet restaurants. An arched driveway leads to the hotel's stately entrance, which is adorned with thick columns and white chimney stacks rising from a slate roof. Inside, each spacious suite features a full kitchen with granite countertops. The Palmera Inn and Suites is the island's only all suite property with 156 rooms. Guests enjoy daily complimentary American breakfast, 24/7 complimentary Starbucks coffee, high-speed wireless internet, outdoor pool and jacuzzi and is Dog Friendly! Our renovations are complete, making Palmera Inn one of the newest rooms on Hilton Head Island.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle tours
Patio
Kids stay free
Parking
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Vending machine
Walking tours
Children's television networks
Kids' outdoor play equipment
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
BBQ facilities
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Picnic area
Shared lounge / TV area
Sun loungers / beach chairs
Sun umbrellas
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Clothes dryer
Self-serve laundry
Washing machine
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Room features
Air conditioning
Dining area
Housekeeping
Private balcony
Coffee / tea maker
Flatscreen TV
Sofa bed
Bath / shower
Seating area
Separate dining area
Sofa
Telephone
Wardrobe / wardrobe
Iron
Kitchenette
Dishwasher
Microwave
Refrigerator
Stovetop
Kitchenware
Hair dryer
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Room types
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Family
Languages Spoken
English, Spanish
Hotel links
Special Rate:Book Direct With Us For Best Rates And Availability
113Reviews5Q+A16Room tips
Traveller rating
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Most Recent
La Toria Russ wrote a review 3 Sep
1 contribution
First time staying in Hilton Head, I must say I enjoyed myself. The room was very clean and I enjoyed sitting out on my balcony. The staff was very friendly.., Thank you to Nita and Sheldon! Wonderful customer service.I will be coming back.
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Date of stay: September 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Rose J wrote a review Feb 2022
2 contributions
Hotel's Favourite
My Niece decided to have an engagement party at the last hour. Susana the General Manager was awesome. She always is. The event room is always clean, organized and on point. The front desk hotel family is always accommodating. Tania is an 11 on a scale of 1-10. :) In other words off the charts friendly. I can't thank Susana and her group enough. Call for your party bookings, you won't be disappointed. The room accommodations are great as well. After a long night the comfort was greatly appreciated.
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Date of stay: February 2022
Cleanliness
Service
Sleep Quality
Room Tip: Clean, Friendly and Accommodating
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Susana Cook, General Manager at Palmera Inn and Suites
Responded 24 Feb 2022
Thank you for this fabulous review! We are thrilled to host your engagement party! We appreciate the compliments to our General Manager and staff and were honored to work with you! We appreciate your business and recommendation and look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Takeila J wrote a review Jul 2022
1 contribution
Arrived to clean room a day after our stay notice dead bug on the steps and seen one crawling up stairs in the bedrooms one in the bathroom one got in our luggage omg so nasty.good location8 mind from beach pool was ok
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Carla Contega, General Manager at Palmera Inn and Suites
Responded 1 Aug 2022
We are sorry to hear about your recent experience at the Palmera inn and Suites and would like the opportunity to discuss this with you personally. Please contact us at your convenience so that we may reach out to you directly. sales@palmerainn.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
moevsmo1218 wrote a review Apr 2022
Sandy Springs, Georgia1 contribution1 helpful vote
Absolutely disappointed in this resort/hotel. Accused of smoking and no one in this household smokes. My card was charged double the amount. The front desk lady claimed the housekeeper has a picture and refused to show this such picture. I will never come back to this location. Nickel and Dime every penny. Please beware, don't take candles, incenses or sage or your card will be CHARGED without notice. Not to mention, I came home with tons of small insect bites all over my back for sleeping without a shirt on Saturday night.
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Date of stay: April 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Susana Cook, General Manager at Palmera Inn and Suites
Responded 2 May 2022
We are sorry to hear about your recent experience at the Palmera Inn & Suites and want to further understand. Please email sales@palmerainn.com at your convenience so that we may have the opportunity to speak with you personally.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Katie K wrote a review Feb 2022
1 contribution2 helpful votes
The location was nice but the beds were not comfortable at all. Would not stay here again because of how uncomfortable the beds were. Also, there are not many TV channels to choose from compared to other hotels
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Date of stay: February 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Susana Cook, General Manager at Palmera Inn and Suites
Responded 2 May 2022
Thank you for your honest review, We are sorry to hear aobut your experience at the Palmera Inn & Suites and want to further understand. Please email sales@palmerainn.com so we may reach out to you personally.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
S G wrote a review Feb 2022
1 contribution
we were pleasantly surprised about the comfort and spaciousness of our room along with the full kitchen. the room was laid out well and very clean and comfortable. rooms are very quiet. we will definitely stay here again if our plans bring us back to hilton head
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Date of stay: February 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Susana Cook, General Manager at Palmera Inn and Suites
Responded 2 May 2022
Thank you very much for choosing the Palmera Inn & Suites for your Hilton Head Island getaway! We are so glad to hear that you enjoyed your suite, and we love that you will return to see us again! We appreciate your business and your wonderful review!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jennifer S wrote a review Feb 2022
Marco Island, Florida30 contributions44 helpful votes
Quick, friendly and professional check-in. The room was clean, nicely decorated, spacious, with convenient parking and a comfortable bed. We had our dog with us and the green space around the building is nice and clean. We have been coming to HHI for many years and this was our first time to stay overnight here and we would definitely come again.
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Date of stay: January 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Susana Cook, General Manager at Palmera Inn and Suites
Responded 24 Feb 2022
We appreciate you taking a moment to share this fantastic review of the Palmera inn & Suites! We are so glad that you and your dog were able to enjoy a visit to Hilton Head! We are so excited to hear that you would come back and see us and hope to see you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jfbchuck181 wrote a review Feb 2022
New York City, New York7 contributions4 helpful votes
Palmera Inn and Suites was a nice place to be able to visit Hilton Head with our dogs. We were in a king suite on the first floor with access out the back door to walk our dogs. The Palmera also nicely provides poop bags and poop trash baskets. Be aware though that they do have a sprinkler system that comes on at certain times, and so you and your dog could get wet! Over all, it is a clean and nice place to stay with a kitchenette and full refrigerator, dishwasher, microwave and stovetop, with a full set up of pans, silverware and dishes.
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Date of stay: February 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Susana Cook, General Manager at Palmera Inn and Suites
Responded 24 Feb 2022
Thank you for choosing the Palmera inn & Suites! We are so glad you could enjoy a week away with your dogs! Thank you for your compliments and for taking the time to share this great review. We appreciate your business and hope you will be back to see us again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Roctraveler14 wrote a review Jan 2022
Rochester, NY49 contributions21 helpful votes
The Palmera Inn and Suites is a beautiful find amidst Hilton Head’s exclusive gated-communities. All accommodations are renovated; our suite was even more lovely than the on-line pictures - immaculate and nicely decorated. Rooms are generously-sized with a fully-equipped kitchen, dining table, sitting area, and balcony. The pool area is closed during winter months, but looks quite pleasant. Some rooms allow pets; others don’t, which we appreciated. The complimentary breakfast was self-serve and offered a plentiful selection of cold items, as well as many heat-up items including breakfast sandwiches, omelettes, and French toast. Palmera Inn and Suites is a great value for a hidden gem . . . and we look forward to coming back. Thank you!
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Date of stay: January 2022Trip type: Travelled as a couple
Room Tip: Rooms in the front and around the pool have the best view.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Susana Cook, General Manager at Palmera Inn and Suites
Responded 24 Feb 2022
Thank you for choosing the Palmera Inn & Suites for your Hilton Head vacation! We are so happy that you enjoyed your stay with us! Thank you for all of your kind words about our renovated rooms and we are glad you enjoyed your breakfast! Please come back and see us again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TravLynne wrote a review Dec 2021
Cleveland, Ohio28 contributions30 helpful votes
beautiful newly renovated property, super clean, roomy [studio] suite, boutique hotel feel. excellent job managing breakfast w/ variety during pandemic ! downside: isolated, not walkable to beach, shops or eateries. was told one flat fee for pet but upon check-in it increased to per day not stay. resort fees are a ridiculous notion in general especially off season (November) when pool is unusable...RIP OFF. very nice accommodations but the added FEES after my printed res stated the total charges included tax & fees. very deceptive. the front desk also claims 3rd party booking fees were imposed (hotels.com) which are already built into original total.
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Date of stay: November 2021
Rooms
Service
Sleep Quality
Room Tip: ask for room NOT facing parking lot
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Susana Cook, General Manager at Palmera Inn and Suites
Responded 13 Dec 2021
Thank you for choosing the Palmera Inn & Suites. We are glad to hear that you enjoyed your stay and liked our property! We appreciate the 5 star review. If you would like to review your bill, please feel free to contact us directly at your convenience. We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$138 - $208 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
park lane hilton head
FORMERLY KNOWN AS
Residence Inn
LOCATION
United StatesSouth CarolinaCoastal South CarolinaHilton Head
NUMBER OF ROOMS
156
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Frequently Asked Questions about Palmera Inn and Suites
Which popular attractions are close to Palmera Inn and Suites?
Nearby attractions include Legendary Golf (0.4 km), Hilton Head Island Beach (1.0 km), and Village at Wexford (1.2 km).
What are some of the property amenities at Palmera Inn and Suites?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Palmera Inn and Suites?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Palmera Inn and Suites?
Guests can enjoy free breakfast, barbeque facilities, and complimentary tea during their stay.
Is parking available at Palmera Inn and Suites?
Yes, free parking is available to guests.
What are some restaurants close to Palmera Inn and Suites?
Conveniently located restaurants include Java Burrito Company, Pomodori, and Ombra Cucina Italiana.
Are there opportunities to exercise at Palmera Inn and Suites?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Palmera Inn and Suites?
Yes, self serve laundry and a clothes dryer are offered to guests.
Are pets allowed at Palmera Inn and Suites?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Palmera Inn and Suites offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Palmera Inn and Suites?
The staff speaks multiple languages, including English and Spanish.